Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its characteristic 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal center (10 minutes on foot) and the ski elevators of the ski resort (5 minutes on foot).The residence has a balneo of 1312 ft². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory hall and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.
Guest Score and Reviews for Garden & City Cauterets Balneo
7.4
Good
Staff
8.6
Cleanliness
7.3
Location
8.1
Based on 2597 reviews | All reviews are from verified hotel guests
MapAvenue Général Leclerc, Cauterets, Hautes-Pyrenees, France, 65112
Garden & City Cauterets BalneoAvenue Général Leclerc, Cauterets, Hautes-Pyrenees, France, 65112
Map
Garden & City Cauterets Balneo
Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its characteristic 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal center (10 minutes on foot) and the ski elevators of the ski resort (5 minutes on foot).The residence has a balneo of 1312 ft². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory hall and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.
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Garden & City Cauterets Balneo in France
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Hotel Location
Avenue Général Leclerc
Cauterets, Hautes-Pyrenees
65112, France
Hotel Amenities
Free face masks
Sun deck
All plates, cutlery, glasses and other tableware have been sanitized
Snack bar
Billiards
Hand sanitizer in guest accommodation and key areas
Fire extinguishers
Cashless payment available
Indoor play area
Bar
Hiking
Indoor Tanning
Skiing
Laundry services
Concierge services
First aid kit available
Massage services
Children's playground
Wine/champagne
Fax/photocopying
Protective screen or physical barriers in appropriate areas
Board games/puzzles
Meeting/banquet facilities
Kid-friendly dinning
Linens, towels and laundry washed in accordance with local authority guidelines
Packed lunches
Access to health care professionals
Physical/social distancing guidelines
Daily housekeeping
Sun loungers or beach chairs
Smoke alarms
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Picnic area
Luggage storage & lockers
Invoices
Elevator
Coffee shop
24-hour front desk
Parking available (charges may apply)
Indoor parking (charges may apply)
Balcony/terrace
Audible alarm
Ski storage
Heating
Shared lounge/TV area
Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Restaurant
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Hotel Policies
Check in
4:00 PM - NaN AM - 12:00 AM
Check out
12:00 AM - NaN AM - 10:00 AM
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Parking is subject to availability due to limited spaces. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of EUR 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. City tax is payable at the residence. Please note that guests must clean the kitchenette and the dishes before departure. Guests sleeping on the bunk beds are recommended to be a maximum of 5.2 feet tall. Bunk beds are 63 in x 31 in and are for children only. When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed. On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu. For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded. On 12/25 and 01/01, a special brunch will replace breakfast and lunch.
Guest Score and Reviews for Garden & City Cauterets Balneo
Read reviews by verified guests for Garden & City Cauterets Balneo in Cauterets.
7.4
Good
Staff
8.6
Cleanliness
7.3
Location
8.1
Based on 2597 reviews | All reviews are from verified hotel guests
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10
Jevgenijs
Traveling as a Family with Young Children
11/10/2023
Exceptional
They have comfortable family rooms with a kitchenette ( and with a door between bedrooms, so you can expect some privacy) and excellent SPA complex. Fair price, tasty breakfast and dinner. We come to this hotel not the first time, because it offers really good price with thermal SPA included, and they improve rooms by making some renovations. Very clean. There is a big free of charge parking in a few minutes walking distance, Cauterets town by itself is charming and cozy. There is a supermarket in a few minutes, bistro with pizza and a market with some food made-to-go, so You have plenty of options. The funicular is also very close to the hotel, so there is always a choice of activities. What I really love is their SPA, it is not that big, but very cozy and well equipped. They also have good quality toiletries in their SPA.
There was a hot herbal infusion thermos in SPA before, please bring it back, if possible! One of the saunas didn't work last time, but I hope it was a temporal maintenance problem. Breakfast could be a bit more extensive for its price.
Verified review from acustomer
7
Michael
Traveling as a Family with Young Children
10/24/2023
Good
Location was great and rooms were spacious
Rooms are outdated and require substantial maintenance.