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Garden & City Cauterets Balneo

Avenue Général Leclerc, Cauterets, FranceSee Map

Garden & City Cauterets Balneo

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Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its characteristic 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal center (10 minutes on foot) and the ski elevators of the ski resort (5 minutes on foot).The residence has a balneo of 1312 ft². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory hall and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.

Guest Score and Reviews for Garden & City Cauterets Balneo

7.4
Good
Staff
8.6
Cleanliness
7.3
Location
8.1
Based on 2597 reviews | All reviews are from verified hotel guests
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    Avenue Général Leclerc, Cauterets, Hautes-Pyrenees, France, 65112
    Garden & City Cauterets Balneo
    Avenue Général Leclerc, Cauterets, Hautes-Pyrenees, France, 65112
    Map

    Garden & City Cauterets Balneo

    Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its characteristic 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal center (10 minutes on foot) and the ski elevators of the ski resort (5 minutes on foot).The residence has a balneo of 1312 ft². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory hall and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.
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    Garden & City Cauterets Balneo in France
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    Hotel Location

    Avenue Général Leclerc
    Cauterets, Hautes-Pyrenees
    65112, France

    Hotel Amenities

    Free face masks
    Sun deck
    All plates, cutlery, glasses and other tableware have been sanitized
    Snack bar
    Billiards
    Hand sanitizer in guest accommodation and key areas
    Fire extinguishers
    Cashless payment available
    Indoor play area
    Bar
    Hiking
    Indoor Tanning
    Skiing
    Laundry services
    Concierge services
    First aid kit available
    Massage services
    Children's playground
    Wine/champagne
    Fax/photocopying
    Protective screen or physical barriers in appropriate areas
    Board games/puzzles
    Meeting/banquet facilities
    Kid-friendly dinning
    Linens, towels and laundry washed in accordance with local authority guidelines
    Packed lunches
    Access to health care professionals
    Physical/social distancing guidelines
    Daily housekeeping
    Sun loungers or beach chairs
    Smoke alarms
    Shared stationery such as printed menus, magazines, pens, and paper removed
    Staff follow all safety protocols as directed by local authorities
    Picnic area
    Luggage storage & lockers
    Invoices
    Elevator
    Coffee shop
    24-hour front desk
    Parking available (charges may apply)
    Indoor parking (charges may apply)
    Balcony/terrace
    Audible alarm
    Ski storage
    Heating
    Shared lounge/TV area
    Free Internet Access
    Health Services
    Swimming Pool
    Swimming Pool
    Restaurant
    Spa
    Spa
    Handicapped Rooms/Facilities
    No Smoking Rooms/Facilities
    Hot tub/Whirlpool
    Family Friendly

    Hotel Policies

    Check in
    4:00 PM - NaN AM - 12:00 AM
    Check out
    12:00 AM - NaN AM - 10:00 AM

    Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Parking is subject to availability due to limited spaces. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of EUR 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. City tax is payable at the residence. Please note that guests must clean the kitchenette and the dishes before departure. Guests sleeping on the bunk beds are recommended to be a maximum of 5.2 feet tall. Bunk beds are 63 in x 31 in and are for children only. When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed. On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu. For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded. On 12/25 and 01/01, a special brunch will replace breakfast and lunch.

    Guest Score and Reviews for Garden & City Cauterets Balneo

    Read reviews by verified guests for Garden & City Cauterets Balneo in Cauterets.
    7.4
    Good
    Staff
    8.6
    Cleanliness
    7.3
    Location
    8.1
    Based on 2597 reviews | All reviews are from verified hotel guests
    Filter reviews by traveler type:
    10
    Traveling as a Family with Young Children
    Exceptional
    They have comfortable family rooms with a kitchenette ( and with a door between bedrooms, so you can expect some privacy) and excellent SPA complex. Fair price, tasty breakfast and dinner. We come to this hotel not the first time, because it offers really good price with thermal SPA included, and they improve rooms by making some renovations. Very clean. There is a big free of charge parking in a few minutes walking distance, Cauterets town by itself is charming and cozy. There is a supermarket in a few minutes, bistro with pizza and a market with some food made-to-go, so You have plenty of options. The funicular is also very close to the hotel, so there is always a choice of activities. What I really love is their SPA, it is not that big, but very cozy and well equipped. They also have good quality toiletries in their SPA.
    There was a hot herbal infusion thermos in SPA before, please bring it back, if possible! One of the saunas didn't work last time, but I hope it was a temporal maintenance problem. Breakfast could be a bit more extensive for its price.
    Verified review from acustomer
    7
    Traveling as a Family with Young Children
    Good
    Location was great and rooms were spacious
    Rooms are outdated and require substantial maintenance.
    Verified review from acustomer
    9
    Traveling as a Couple
    Superb
    Very good value for money Good breakfast
    Verified review from acustomer