Best Western Premier Maceió

The hotel is elegant and well maintained, with a classic atmosphere and an excellent location. Breakfast is abundant, varied, and served in a pleasant environment. The bed is large and very comfortable. The staff are polite and numerous, always available to help. Overall, the hotel facilities — pool, sauna, and common areas — are beautiful and well cared for.

I had two unpleasant experiences during my stay. After reporting a broken table leg, maintenance entered my room without my authorization — something that should never happen in a hotel of this level. In addition, my room key was constantly deactivating; I had to return to reception several times a day to reactivate it, which became exhausting.Another point is that on weekends the hotel fills up with families with small children and babies, which creates a lot of noise — especially around the pool and restaurant. I understand that it’s ideal for families, but for someone traveling alone and seeking rest, it was quite disturbing.

Rooms were very clean. Staff very nice

The pool needs an upgrade

Beautiful, modern building. Brand new installations, friendly staff and awesome breakfast.

Absolutely nothing.

BreakfastLocationParking valetHotel staff

Limited rooms with a good view. Should have booked earlier.

Absolutely amazing! The location was great and the staff were absolutely impeccable! Smiles all around and so much attention to detail. My birthday was the day after we checked in and I did not mention anything to anyone but they still delivered a cake to my room. The breakfast was amazing! So many options! But what really got my attention was how amazing the staff were and how welcoming they made us feel. Thank you!

breakfast and staff

the view

Breakfast, rooms, staff

Although the location is central and walking distance to markets and restaurants. The area has a few homeless and drug users right across the hotel where the boats are. This is not a fault from the hotel but it makes the area less pleasant.

Good breakfast, very nice room

The pool area was OK, but not more. There was a bar, but didn't seem to be open much. And the bartender was passive when it was open. He didn't come around to ask if we wanted anything. That's OK, it is just that we didn't see that the bar had opened since you can't see the bar from the pool. We noticed that when we left.

Staff very friendly. Beds comfortable, good sized rooms and great showers

Very slow check in and out. Filling out forms

Huge king size bed.The best ever hotel room shower!

Shower box with mold.

I loved the staff and cleanliness

The pool is too small and the beach isn't the best

staff were all so lovely. the location is excellent. second night received a room upgrade with a balcony and beach view, this particular room was phenomenal

we should have booked a room with balcony and ocean view for both nights, as it was substantially bigger and “nicer” than original room.

I've stayed at many hotels in Maceio, the Best Western Premier was the very best. Friendly and helpful staff, from the front desk to the room service, excellent. Booked the mini suite with balcony, well worth the additional fee. The included breakfast, much variety, egg, omelets and tapioca station (cooked to order), fresh fruits and many other items, tasty and satisfying. Room serviced and cleaned everyday. Beautiful pool, mini gym, bar and game area are on the top of the hotel along with stunning views of beautiful Praia de Pajuçara. Nearby restaurants, shopping and supermarket are a plus. Hotel is located on the main tourist area.

Location is fantastic.. staff is super nice and friendly.. definitely will be back. Breakfast is full of choices.

Loved everything..

Great service, good breakfast, new rooms

facilities can improve, gym, pool

great location, excellent breakfast, beautiful rooftop pool

the gym

Excellent hotel to stay. Awesome rooms, clean and confortable. Nice pool with a view in the rooftop and a great restaurant in the first floor. The staff was super friendly and took great care of me.

Nothing, everything went perfect.

We love this hotel! The location is great, it’s comfortable , clean, the breakfast is amazing and the service is the best!

Location. professional and friendly staff. Excellent breakfast. Very nice pool area.

Bright , clean modern property , comfortable bed and great breakfast. Friendly professional staff, Beach just across the street , great view from our room.

We had an earlier stay in another room which had quite a noisy AC.