3.5 Star Hotel

Cancun Bay All Inclusive Hotel

Km. 3.5, Blvd. Kukulcan 166, Zona Hotelera, 77500 Cancun, Q.R., Mexico, Cancun, - Mexico
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Cancun Bay All Inclusive Hotel
1/96

About

Beachfront and Private Beach Area Cancun Bay All Inclusive Hotel in Cancún offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool, sun terrace, and lush gardens. Spa and Wellness Facilities The resort features spa facilities, a fitness center, and a hot tub. Additional amenities include yoga classes, aerobics, and a sauna. Dining and Entertainment A family-friendly restaurant serves Italian, Japanese, Mexican, and sushi cuisines. The bar offers a variety of beverages, and evening entertainment includes live music and karaoke. Prime Location Located 11 mi from Cancún International Airport, the hotel is near attractions such as Playa Linda and Cancun Government Palace. Free WiFi is available in public areas.

Guest Rating

7.5

Good

Based on 916 reviews

Location Of Hotel

8.3

Hotel Cleanliness

8.2

Hotel Staff

8.3

Overall Quality

7.7
Show 6 Verified Reviews

Room Options

1/17

Standard Superior Room

334 sqft • 1 King or 2 Double

Air conditioningBalconyBath or ShowerBlackout curtains

Room Details and Photos

Pool View

sqft

Air conditioningFree WifiInternet accessPool view

Room Details and Photos

1/6

Master Suite

1034 sqft • 1 King • 1 King • 2 Double

Additional bathroomAdditional toiletAir conditioningBalcony

Room Details and Photos

1/4

Junior Suite

603 sqft • 1 King • 2 Queen

Additional bathroomAdditional toiletAir conditioningBalcony

Room Details and Photos

1/4

Master Suite

991 sqft • 1 King • 1 King or 2 Double • 2 Double

Additional bathroomAdditional toiletAir conditioningBalcony

Room Details and Photos

1/5

Superior Ocean View

334 sqft • 1 King or 2 Queen

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

Guest Rating

7.5

Good

Based on 916 reviews

Location Of Hotel

8.3

Hotel Cleanliness

8.2

Hotel Staff

8.3

Overall Quality

7.7

Pros +

  • The food was really really good. I ended up having 3-4 plates every meal and I usually don't eat much. Reasonably priced.
  • The location was perfect the staff was amazing very helpful and accommodating.
  • The bar tenders

Cons -

  • Nothing too serious, there was a staff who wasn't so helpful. Bed sheet had red spots(tomato sauce?). It is a small resort so things are very limited. Ocean view room was a bit loud as there were some parties at the pool?
  • We did have some plumbing issues towrds the end but it was addressed when informed to staff.
  • Front desk staff & windiwn fell out almost injured my friend.

Business Traveler (31)

Solo Traveler (83)

Traveling as Couple (516)

Family with Young Children (617)

Family with Teens (17)

Senior Traveler (26)

Group Traveler (215)

Total (2235)

9.0

Lina

Posted on: 9-26-2025

The food was really really good. I ended up having 3-4 plates every meal and I usually don't eat much. Reasonably priced.

Nothing too serious, there was a staff who wasn't so helpful. Bed sheet had red spots(tomato sauce?). It is a small resort so things are very limited. Ocean view room was a bit loud as there were some parties at the pool?

10.0

Diane

Posted on: 3-17-2025

The location was perfect the staff was amazing very helpful and accommodating.

We did have some plumbing issues towrds the end but it was addressed when informed to staff.

3.0

Darrell

Posted on: 2-3-2025

The bar tenders

Front desk staff & windiwn fell out almost injured my friend.

9.0

William

Posted on: 11-25-2024

Friendly

Need to keep the bars open longer.

Top Amenities:

All inclusiveBeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

A valid photo ID is required at reception during check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. An environmental fee of MXN 85.40 per room, per night is charged at the time of booking. An airport shuttle service is available upon request from 09:00 to 18:00, Monday to Friday, and from 09:00 to 13:00 on Saturdays. Kindly note that an additional fee applies for this service. To arrange transportation, please contact the hotel directly. All shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival An environmental fee of MXN 85.40 per room, per night is charged at the time of booking. An airport shuttle service is available upon request from 09:00 to 18:00, Monday to Friday, and from 09:00 to 13:00 on Saturdays. Kindly note that an additional fee applies for this service. To arrange transportation, please contact the hotel directly. All shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Airport shuttle
All inclusive
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Private beach
Professional cleaning services
Restaurant(s)
Spa services
Wheelchair accessible

Top Hotel Destinations

$173
per night