SpringHill Suites by Marriott Albuquerque North/Journal Center

Very comfortable bed and high quality bedding. Good room lighting. Large sized room with work area. Spotlessly clean room and very quiet.

The desk clerk who checked me in was odd, not friendly nor helpful. Seemed skeptical that I even had a reservation at all (good thing I printed out the Booking.com confirmation). Other employees (meaning the housekeeping staff) were nice when I saw them but in general the whole place seemed sort of abandoned, lacking in presence of employees or management. This felt a little uncomfortable for a woman traveling alone. The pool water was not clean (brownish color) and the pool was much smaller than appeared in the photos, so I did not use it, although it was a major reason for booking here.

The staff members were very friendly, willing to answer any questions we had and seemed genuinely happy to help us. The rooms were spacious and comfortable

There wasn’t anything I disliked.

Love the location, was absolutely perfect, felt safe and friendly.

Clean and modern rooms. Love that the shower is a regular walk-in shower, not a bathtub!!! Thank you for getting rid of the bathtubs. AC was able to cool down the room on a 100° plus day in Albuquerque. Staff were very friendly and helpful.

AC was fairly noisy and rattled quite a bit.

Newer modern hotel in a well lit area. Felt safe leaving my car overnight. Encountered a problem with my reservation at check-in, but the hotel staff person was very helpful and efficient and rectified it immediately. Room was very clean and spacious with plenty of bath towels provided. Beds were amazingly comfortable! Breakfast was adequate -- offered a couple of hot options as well as fresh fruit which I appreciated. Overall, a beautiful hotel that exceeded my expectations in comfort, safety and cleanliness.

Maybe a bit more variety at breakfast would have been nice.

CLEAN. Excellent location

N/a

The location was great. Easy to get right on I-25 to get around, whether it was north to Santa Fe or into downtown. It appears to be a newer hotel, so in great shape. Good size room. The sofa can actually turn into two beds with the trundle bed that pulls out. Breakfast was decent. Staff was friendly.

There are some peculiarities. The bathroom has bluetooth, and each time you turn on the light it beeps, which is a problem if you have to go to the bathroom in the middle of the night and there are others in the room. Just make sure to use the second switch. Entry door is a little loud, so you can hear the other guests in other rooms go in and out. Otherwise, I was very pleased with the hotel and would definitely stay here again.

This was our second time to stay in this hotel. We decided to return based on our first experience. The room was clean and spacious. The location is perfect with a nice Mexican restaurant and other eateries just steps away. The breakfast bar was open this time and it was nice though we chose to eat in our room.

The hotel had gotten struck by lightening the night before we arrive and knocked out the internet. This was disappointing. Most of the staff was nice though there was a staff member who seemed put out when we asked for more towels. The price of the room was much higher than our last stay so I would probably research other accommodations the next time I am in Albuquerque.

One of the best rooms I have stayed in along time. Nice amenities and very clean.

Nothing

The entire room was so great! Very comfortable and absolutely loved the location.