The Ritz-Carlton Dove Mountain

Top-notch resort hotel.. Beautiful landscaping and pools. Room was well-designed and clean, comfortable.

The resort property is beautiful. The rooms were spacious, and nicely appointed. The bathroom was quite nice with the luxury of a comfy robe and slippers. Loved the various walking/hiking/biking trails direct from the property. And they accept pets!

The staff at times seemed frustrated, perhaps due to covid changes. The food was not impressive, yet expensive. The bed was too firm, and the pillows were too soft. No room service. Fine. But didn’t like waiting 10mins to get thru & place a food orde

My wife and I had a wonderful time. The hotel did a great job of spacing out guests, we rarely passed anyone in the hallways and never shared an elevator. We really enjoyed the hiking trails around the resort, the beautiful pool and the large bathtub!

Grounds were beautiful

$50+ tax resort fee is ridiculous. We wont stay here again because of this.

Quiet, beautiful location. Great staff. Great food. We will be back!

very nice property staff was outstanding location was perfect. the room was outstanding, just an outstanding weekend get away.

no nothing

The views! The staff is so nice! The pool areas!

The shower, water pressure was bad and the shower head kept falling off. The hotel and room are great, but the shower needs some help.

Great location

The hotel was very clean and exceeded our expectations as far as pandemic protocols.

The room snd the staff were excellent!

I loved it!!

The best customer service! We thoroughly enjoyed our girls weekend!

Amazing experience! From my arrival to departure, every staff member was immediately attending to everything. From just pulling up in the car and someone quickly parking it for me. Giving me champagne at check in, showing me to my room, carrying my bags, spreading my towel for me at the pool, putting the umbrella up so I would have shade. Amazing. The room was awesome, great huge tub and a balcony.

The pillows on the bed were feather pillows and not to my liking but that's just a personal preference. Most people probably enjoy those.

Amazing hotel and amazing views

Extra charge Valet Parking and Resort Fee ... what is that ?

The staff are great people. The hotel is very clean. The food is excellent.

We loved almost everything: starting from a very nice room and pet friendly policy, the service (patience, politeness, always ready to inform and help), the facility: the building, the resort with many paths for walks also with dogs. The both pools are very nice. Good bikes available for rides around the area.

Perhaps coffee. They would work on a better, full strong taste. It was a little cold in the hallway (AC settings), an espresso with a more dense body.

The location was great, not far from town, surrounded by beautiful landscaping! The food was exemplary!

Vistas are incredible. The staff was very professional and helpful.

We are seasoned travelers. For the prices charged, the facility was adequate, but not top-notch. The food was average at best. Spa Services Good, but not worth the money. I think there should be a little more ambience with Soft music, the use of calming, aromatherapy and soft lighting.

Beautiful landscape. Very pretty facility - well maintained. Very knowledgeable rangers on site

Gorgeous setting and grounds. Fabulous spa. Exceptional employees. Cayton’s for casual dining was excellent with a wonderful guitarist on Christmas Eve. Christmas endless buffet was massive but the food was so so. Ignite off the lobby was so so, too. Disappointing. Spa was fantastic!!

Beds were terrible-hard as a rock. Thin lumpy pillows. Scratchy sheets and towels. I expect more from the Ritz. We’ve stayed in many Ritz properties around the world and always had luxurious beds and bedding. Major turn off.

Room and amenities were super nice.

The room service food the second night was absolutely terrible. They ran out of menu items and the food we got was undercooked. Drink prices there are a bit over the top.