The Holbrooke Hotel

The front desk staff, Hotel Employee was very friendly and very helpful. The disconnect was the restaurant, Hotel Employee was dismissive and the waitress' were more interested in joking with each other that we were over looked and didn't get to order.

Need to have Hostess ask patrons if they are guess or not, we had granddaughter with us and she was hungry. Did not get to order and on hot days the water served should have ice. Hot day and hot drinking water is not pleasant.

The bathtub was super slippery. I slipped and fell and hurt my knee and couldn?t do much my entire trip.

Nice old time character and charm. Friendly staff. Very clean and comfy room. Great breakfast coffee and croissant. Close to everything in Grass Valley.

With old time charm comes old time construction. A rattling window frame woke me up intermittently throughout bh the night. Discovered later though that may have not been closed tightly by previous occupant, so may not have been an issue.

The service was excellent. The room was clean and the lighting was warm. Very comfortable.

Location was great.

Desk manager couldn't get off phone to help us or even tell us to hold on We had to awkwardly wait while he finished his convo. Smokers at the back door (parking lot entrance/exit) literally in the doorway. Bed so old and cheap it hurt. still hurts

Location and old school charm.

The TV was old and the shower caused a puddle on the bathroom floor.

My wife and I enjoyed the historic look and feel that the hotel had. The staff was great! The hotel was also centrally located to the rest of the town. There was also plenty of parking.

My wife and I did not enjoy the shower/tub. Granted the tub was of the correct time period, but we felt like the shower curtains were attacking us. The TV in the room was also lacking. It wasn't much of a TV. The iron also needed some updating.

The bar and lobby were nice but that's about it.

The room. It was extremely over priced for what we got.

Authenticity, convenience, cleanliness

Newly renovated. Great location! Fun atmosphere.

Not great experience in the restaurant. Heater broken in our room so very chilly in January.

The location is prime. Restaurants and shopping are quite literally steps away. The hotel is charming, with rustic reminders of its history, and all-modern amenities and very comfortable beds. Everything was in good working order. The included breakfast was a frittata served at 9am. Coffee and tasty scones are available before then. The staff was helpful, professional, and polite.

We stayed in the auxiliary building separate from the main building, which I did not expect. There are no elevators in this building; you will have to haul your bags up the stairs. The walls are thin, and there are signs notifying guests to be respectful of others. But by thin, I mean that I could hear every word of my neighbor across the hall’s phone conversation, conducted in a normal speaking voice. I expected a reasonably quiet room. Bring earplugs. Parking was a challenge with two weddings happening during our stay. The claw-footed bathtub was lovely to look at, but I found the rounded bottom was difficult to stand in while showering. There was nothing to grab onto for balance.

The property looks nice. The staff was very friendly. The sugary biscuits in the morning were very tasty.

The room I stayed in needed a blackout shade over the window in the door. The bedroom had a tremendous amount of ambient outside light because the shade over that window was insufficient to block out the outside lighting that was on all night. The conditioning of the rooms is controlled by the front desk, so if the room is too cold they will send up extra blankets but if the room is too warm, which it was, you are out of luck. I had to leave before the hot food items were put out for breakfast. The only cold food item put out from 7a to 9a were these very cute, very petite, sugary biscuits. Not exactly cold breakfast items (plural) as one is led to believe will be available.

First impressions are everything. Front desk is five star. A hotel is nothing if the staff isn’t cheerful and we were treated very well by all, including the restaurant & bar.Really nice job renovating. Such detail. A real time capsule. We stayed in a room above the kitchen fan and didn’t care! It eventually stopped anyway.

Location is excellent and staff are very friendly and helpful. Room was exceptionally clean and simple but nicely furnished. Nice bedding. Robes upon requests were the best I’ve ever had in a hotel. Renovation is high quality and room temp was good. Loved having the bar, fireplace and restaurant right off the lobby.

Nice to offer coffee and scones in the AM and frittata is a great idea but coffee was cold by time we got to it and the frittata was sticking to the bottom of the pan and dried out. Not sure it’s necessary to offer more than coffee and tea unless the restaurant, which is good, manages the food and offers a bit more.

Nice staff- pet friendly- right downtown

This hotel is a gem, nestled in the heart of the historic downtown. The rooms are well-appointed and offer a comfortable stay. While the breakfast is decent, it doesn’t quite match the exceptional offerings of the restaurant and bar. If you’re seeking a quieter room, consider booking one in the back building. Plenty of parking.

Nothing to complain about.

Hotel didn’t set heating at reasonable temperature. It was very cold in the room, even colder in the bathroom.

Love the location, the historic atmosphere and the Golden Gate Saloon!

Parking

Comfortable, impeccablely clean room. Staff was very friendly (check-in, restaurant, cleaning, etc.)

Parking is rather difficult, we drove around for 75 minutes prior to a spot opening up behind the hotel.

Historic updated with a great vibe, bar, restaurant with a fabulous chef,and shops and wine tasting in the building tool parking, complimentary coffee scones

If you book on booking. Or hotelscom your in the back Purcell house , no bathrobes, and no coffee in the rooms which I love having.