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4 Star Hotel
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3 Star Hotel
Staff are friendly and helpful.
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3 Star Hotel
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3 Star Hotel
No extra pillows upon request
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2+ Star Hotel
Location
Room is a little bit small.
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3 Star Hotel
Free water
Nothing
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3 Star Hotel
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3 Star Hotel
The room and bed are too small.
Location, convenience, price
the location was perfect and in the center of all the activities. late night food and drinks at the convenient stores. 24 hour ramen shop. a walk away from one smoking area on the street. I had a nice comfortable stay here.
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2 Star Hotel
easy check in
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3+ Star Hotel
The location is convenient to see the city via subway. Two lines are near.
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3 Star Hotel
Overall cleanliness was great! And I?ve stayed at another APA hotel location in Japan, I recommend this hotel especially for tourists/foreigners. Also the amenities are good as well.
Location was nice and staff was very helpful. Overall very clean
Very reasonable for the price
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3+ Star Hotel
The location is great. Close to shops and train stations.
It was very clean!
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3 Star Hotel
The hair rinse they provide made my hair look the best ever!
Nice and very clean rooms. Delicious breakfast and complementary water in the lobby! Staff was also very helpful. Great value for money!
Cleanliness. Decor. Easy subway access. Excellent breakfasts.
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4 Star Hotel
Location to Shinjuku station. Luggage storage facility was great and appreciated the 24 hour desk as on big travel days we did get back around midnight. Check in and out a breeze. Rooms in Annex are better than "Main" building.
Conveniently located near Shinjuku Station so I could easily catch my early morning train, but also just down the street from the metropolitan government building so I could enjoy the projection mapping show the evening of my stay.
The breakfast buffet was excellent, and staff were friendly and professional. Rooms were clean. Loved the clean pajama and toothbrush every day!
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3 Star Hotel
The friendliness of the staff and cleanliness of the hotel
Price
Guests with tattoo may not use onsen, which is reactionary nonsense
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4 Star Hotel
The location
The rooms are very small. Smaller than a room on a cruise ship!!!
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3 Star Hotel
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3 Star Hotel
Near by subway stations, Staffers are friendly, It was very quiet room But room
Cleanliness, extra care bath products, face masks....
The hotel is very clean and excellent for the price we paid.
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3 Star Hotel
Many different faces
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3 Star Hotel
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3 Star Hotel
Very nice accommodations and value for the price. Very clean and nice room.
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3+ Star Hotel
We booked the hotel with 5 people in our reservation. When searching, it clearly stated the room would sleep up to 5 people. When we went to check in, we were told that we couldn¿t have more than 3 people in the room. False advertising
The cleanliness and service it provided. We used the laundry service and it was excellent!!!
Clean, quiet, location
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3+ Star Hotel
location was very convenient, hotel was clean, staff was very helpful
The location is great. It is close to the Akasaka Mitsuke metro station. The room includes a free smartphone that you can take out of the hotel to use for maps and other city information. They provide coffee in the lobby which is really good.
The location was great. I felt like I was in the middle of every thing . The area was very safe and quiet even though many activities were happening . The staff are very sweet and try to be helpful , how ever you need to do your own homework .
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3 Star Hotel
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3 Star Hotel
The breakfast was amazing
The easy access to supplies you needed, aside from great staff and their service overall was so great while we stayed at the hotel ??? helpful and so nice to everyone, the free coffee machines was so greatl, the fresh towels , pajamas they gave too
They had so many amenities even a coffee machine, free ice & cooling spray at the front door.
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3 Star Hotel
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3 Star Hotel
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2+ Star Hotel
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3 Star Hotel
Well designed hotel in a true Japaneese style with an Onset and excellent breakfast. Staff is helpful, rooms are great but not luxuriously spacious but has all needed for a nice restful night after a day of exploring. Location is excellent and vibrant.
It was a lot smaller then expected, additionally it was difficult to get in contact with the hotel staff prior to arrival.
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3+ Star Hotel
location room amenities breakfast
Location. Had dinner at the restaurant(not Cedar The Chop House & Bar) the other restaurant. It was the best meal we had while visiting Japan, but it also was the most expensive meal.
Great location, close to subway! Excellent staff. A fabulous shower, best ever, instant heat and great water pressure.
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