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Guest Rating
Stars
Cities
- Sukarami, Palembang
Brands
- Ibis Hotels
- Independent
- Novotel
- OYO Rooms
- Wyndham
Property Types
- Hotel
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Where to stay in Sultan Mahmud Badaruddin Ii Airport
Learn about the top neighbourhoods of Sultan Mahmud Badaruddin Ii Airport
Frequently Asked Questions
What are the typical check-in and check-out times for hotels in Palembang?
Is breakfast usually included in the room rate for hotels in Palembang?
Are airport shuttle services available from Sultan Mahmud Badaruddin II Airport (PLM) to local hotels?
How long does it take to travel from Sultan Mahmud Badaruddin II Airport to central Palembang?
What is the cancellation policy for hotel bookings in Palembang?
Are credit cards accepted, or should I bring cash for hotel stays in Palembang?
Is Wi-Fi free and reliable in hotels in Palembang?
Are there accessible rooms and facilities for guests with disabilities in Palembang hotels?
Can I request extra beds, cribs, or connecting family rooms at hotels in Palembang?
Are hotels in Palembang family-friendly?
Are hotels in Palembang safe for solo travelers, especially solo women?
What local customs or cultural expectations should I know when staying in Palembang?
Is alcohol widely available at hotels and nearby restaurants in Palembang?
Are pets allowed at hotels in Palembang?
What common amenities are offered at hotels in Palembang (e.g., pool, gym, restaurant)?
How can I get around the city from my hotel in Palembang?
What languages are spoken by hotel staff in Palembang?
What power outlets and voltage should I expect in Palembang hotels?
What safety and health measures should I inquire about at hotels in Palembang?
How close are hotels to popular attractions in Palembang?
Top Tips
- Book your hotel room 30-90 days in advance to access lower rates and broader availability, especially around major events like Sriwijaya Festival or sporting events at Jakabaring Sport City. Rates frequently increase by 10-20% as event dates approach. Verify if your reservation includes flexible cancellation.
- The Palembang LRT connects Sultan Mahmud Badaruddin II Airport (PLM) to downtown for under 10,000 IDR and takes roughly 35-45 minutes. For convenience, pre-book a hotel transfer or use ride-hailing apps like Grab or Gojek; expect airport-to-city journeys to range 45-90 minutes during peak hours. Verify your hotel's shuttle availability at least 24 hours ahead.
- Select your hotel based on your planned activities. Riverside properties near the Musi River and Ampera Bridge are within 10-15 minutes’ walk of top landmarks, while Jakabaring is 3-5 km south and suited for stadium events. Ilir Barat I and II districts offer a wider range of midrange hotels and easy access to shopping at Palembang Square or PTC Mall.
- Original passport (for international guests) or KTP (for Indonesian citizens) must be presented during check-in for legal registration. Service fees and taxes typically add 10%-21%. Confirm whether these are included in your rate by checking your booking confirmation or asking at reception.
- Purchase a Telkomsel SIM card on arrival at PLM Airport for stable data, which is essential for using Grab and Gojek ride services. Not all midrange hotels guarantee high-speed Wi-Fi; check recent guest reviews or confirm with the hotel if you require reliable streaming or video calls.
- Tap water in Palembang is not potable; use sealed bottled water supplied in-room or buy from chains like Indomaret or Alfamart. From November to March, rainfall can result in local flooding. Pack a small umbrella and waterproof shoes, especially if traveling by foot or using ground transport.
- Dress with shoulders and knees covered in public areas, particularly when visiting mosques such as Masjid Agung Palembang (within 2 km of city center). A friendly 'Selamat pagi' (good morning) when greeting hotel staff can help you receive more personalized local recommendations.
- Sample 'Pempek', Palembang’s signature fishcake dish, available at most local eateries within a 5-10 minute walk of downtown hotels. Most major hotels serve halal food and offer prayer mats or rooms. Confirm on arrival if these are important for your stay.
- Carry Indonesian Rupiah (IDR) cash. Many smaller markets and food stalls do not accept cards. Tipping is optional but appreciated; leave 10,000-20,000 IDR (about $0.60-$1.25 USD, approx.) for porters or housekeeping to acknowledge good service.
- Request a river-facing or higher-floor room for less street noise. Rooms near major roads or mosques, such as those along Jl. Jenderal Sudirman, can be affected by early calls to prayer and morning traffic. Confirm your preference at booking, as not all hotels guarantee view upgrades at check-in.
- Recent guest reviews on platforms like TripAdvisor or Booking.com often highlight real-time issues with cleanliness, Wi-Fi, and staff support. Check reviews from the past 60 days to gauge current standards before finalizing your hotel choice.
- Communicate needs at booking. Solo travelers may prioritize hotels with 24-hour staffed reception and CCTV in public areas for safety. Families can request interconnecting rooms or amenities like children's pools; verify by contacting the hotel directly to confirm itemized features.