Aston Palembang Hotel & Conference Center

Pros +

• I enjoyed staying at this hotel. The location is near downtown, which made it convenient for us to rest at the hotel in the middle of our activities, as we intended to visit tourist attractions in the city. The service from the staff was great. I requested an interconnecting room, but since they did not have one, they provided us with side-by-side rooms instead.

Cons -

• The pool is not big, and my kids are old and tall enough to use it (it is 1.5m deep at the minimum and not recommended for children under 5 years old). They did not provide complimentary drinks in the room, but I appreciated that they provided a dispenser so we could refill our drinks anytime. They also provided a jug for us to use for refilling water. Suggestions for improvement: We arrived during a renovation in the basement area, which was full of dust. The hotel staff should have compensated for the inconvenience in some way. The quality of the bath towels can be improved. They were clean, but it was evident that they were old and had been used for a long time. The room is not soundproof, so we could hear noise from the hallway as well as from the room next to ours. If you plan to stay at the hotel without intending to use the pool and prefer to have activities near the city, this hotel can be a good option.