2 Star Hotel

Tsai Hotel and Residence

11 Wilson St., Lahug, Cebu City, Cebu, Philippines View Map

$24 nightly

includes all fees

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Tsai Hotel and Residence

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About

Tsai Hotel and Residence offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service and luggage storage are available to accommodate your requirements.Room amenities like 24-hour room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Tsai Hotel and Residence is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Tsai Hotel and Residence, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, instant coffee and mini bar at your disposal.Tsai Hotel and Residence offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

65 Reviews

7.9Good
Cleanliness
7.5
Staff
7.5
Location
7.5

What Guests Say

  • “Did not like the noisy location and hotel had no insulation”
  • “We are regular customers in your company coz my partner really love the homey vibes. Clean sheets and pillows even the queen size bed we…”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Suite with Balcony1/4

Suite with Balcony

388 sqft • 1 Single, 1 Queen

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Basic Triple Room1/4

Basic Triple Room

259 sqft • 1 Single, 1 Queen

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Blackout curtains
Queen Room with Balcony1/4

Queen Room with Balcony

227 sqft • 1 Queen

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Triple Balcony1/4

Triple Balcony

259 sqft • 1 Single, 1 Queen

  • Accessible toilet
  • Air conditioning
  • Balcony
  • Bath or Shower
Balcony Executive Suite1/4

Balcony Executive Suite

388 sqft • 1 Single, 1 Queen

  • Accessible toilet
  • Air conditioning
  • Balcony
  • Bath or Shower
Twin Room with Balcony1/4

Twin Room with Balcony

227 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.9
    Good

    Based on 65 reviews

    Location

    7.5

    Cleanliness

    7.5

    Staff

    7.5

    Overall Quality

    7.5

    Pros +

    • price
    • Did not like the noisy location and hotel had no insulation
    • We are regular customers in your company coz my partner really love the homey vibes. Clean sheets and pillows even the queen size bed we ask is way too small.

    Cons -

    • tiny shower
    • Noisy location and hotel had no insulation; poor bathroom design
    • When we were sleeping with my partner the door opened and a guy came in to our room if my partner was not awake and did not wake me up something might have happened.. And that made my partner so traumatized with the room service man.. Its depriving our privacy and stay.. The man just said wrong room but he did opened it from the outside and before we sleep the door was lock. How come he manage to open it.. Is this how dangerous the accommodation in your company.
    Business Traveler (83)Solo Traveler (120)Traveling as Couple (177)Family with Young Children (199)Senior Traveler (36)Group Traveler (110)Total (1)
    9Verified Hotel GuestPosted on: 1-28-2017

    price

    tiny shower

    3VigilPosted on: 12-11-2025

    Did not like the noisy location and hotel had no insulation

    Noisy location and hotel had no insulation; poor bathroom design

    4Norman C.Posted on: 10-1-2025

    We are regular customers in your company coz my partner really love the homey vibes. Clean sheets and pillows even the queen size bed we ask is way too small.

    When we were sleeping with my partner the door opened and a guy came in to our room if my partner was not awake and did not wake me up something might have happened.. And that made my partner so traumatized with the room service man.. Its depriving our privacy and stay.. The man just said wrong room but he did opened it from the outside and before we sleep the door was lock. How come he manage to open it.. Is this how dangerous the accommodation in your company.

    10NabayoPosted on: 9-22-2025

    Clean and spacious room. my go to hotel whenever i’m in Cebu City.

    I think wala na yung mga hair blowers sa Cr?

    10IanPosted on: 8-16-2025

    The staff are friendly and accommodating... The rooms are spacious. The balcony is a nice bonus... not many places in Cebu City have balconies.The general environment is very peaceful

    Having to book out and leave - always wish I could stay longer

    7Jeffrey D.Posted on: 1-13-2025

    The room was big and was comfortable for the price

    The shower sucked. No hand held sprayer and water pressure so low it took forever to take a shower. Also I don’t like to use the key to keep the aircon on. It took long gone half tje night to cool the room. The sheet protector or bottom sheet appeared to have body stain on it. Checkin was friendly but slow

    8AlmondthepitPosted on: 12-10-2024

    It was a comfortable stay. Convenient location, staff were great and price is amazing for a family size group. Will sure stay here again.

    No breakfast available on site. You need to come down to the cafe downstairs.

    10ArthurPosted on: 8-26-2024

    Clean and affordable, this is our second booking with them and my wife likes it. It also walking distance from favorite restaurants and malls.

    Limited parking spots but we never encountered missing one spot for our car.

    7JuhaniPosted on: 8-2-2024

    Location was good. Near the JY Square. Dessert Factory next door. Easy connection to Ayala. Near the IT Park. Staff was friendly.

    Leaking roof. Clotting toilet. Noisy AC. Wifi use was cumbersome.

    8EvangelistaPosted on: 5-31-2024

    Location, room spacious

    Bathroom is outdated.

    8LornaPosted on: 5-13-2024

    Proximity to our temple

    Toiletries like toothpaste/toothbrush not provide and obliged to pay for with a real tiny toothpaste. Bathroom has molds and smell ?

    10HeddaPosted on: 4-30-2024

    Quiet , convenient , air conditioning works well.

    Hot shower comes on and off , toilet bowls are dated . Sink needs cleaning. You are only given one key card.

    1VerifiedPosted on: 3-2-2014

    A VERY VERY POOR QUALITY HOTEL EXPERIENCE. ALTHOUGH RECENTLY REMODELED IT IS A POOR QUALITY HOTEL IN A GOOD AREA IF JY PLAZA IN CEBU CITY IS WHERE YOU WANT TO BE...THEY PROVIDE ONLY ONE THIN SHEET ON BED WITH NO BLANKETS AVAILABLE AND NO HOT WATER AT ALL.

    THE SHOWERS ARE THE MOST SERIOUS JOKE I HAVE EVER SEEN. THEY ARE NOT EVEN AS WIDE AS YOUR BODY. WHEN YOU STAND UNDER SHOWER, ONE SHOULDER WILL TOUCH THE WALL AND THE OTHER STICK OUT INTO THE ROOM CAUSING WATER TO RUN PAST CURTAIN FLOODING THE ROOM.

    8CecilPosted on: 1-22-2026

    The staff were very helpful ?

    Can’t think about bad for the price and location.

    3JezreelPosted on: 12-7-2025

    accessable

    not enough for neccessities

    7Norman C.Posted on: 12-2-2025

    Nice bed and room

    No cable channels

    8Antonio I.Posted on: 11-24-2025

    Strategic location

    No breakfast/meals available, food is outside the hotel

    7OmarKhayyamPosted on: 10-26-2025

    Location

    Cleanliness

    7OmarKhayyamPosted on: 10-26-2025

    Location

    8EvelynPosted on: 9-5-2025

    Location to the venue is near

    Traffic

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant
    • On-site accessible restaurants/lounges

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that the spa and wellness center comes with a surcharge.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of PHP 500.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    Tsai Hotel and Residence

    11 Wilson St., Lahug, Cebu City, Cebu

    Discover the AreaCebu

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