Coco Stay Nishikawaguchi Ekimae

The Hotel is great! It's superb value for the price. The staff is amazingly friendly.The common area is really nice, to eat, read, relax or meet other people.The rooms have a decent size (unless you bring a ton of luggage).The location is great too, and you can easily and relatively quickly get to Shinjuku, Shibuya, Ueno, Tokyo or Daiba.The walls are a bit thin and you can hear other guests in the hallway, but the hotel provides earplugs AND honestly guests should be respectful of each other. No complaints for the hotel here.

The only thing that dropped the rating down a bit is the fact that there is no separate shower (cubicles) for men. Both women and men have an onsen style bath with their typical sit down showers to clean yourself before going into the bath. But women also have separate shower cubicles. Men do not. The only possible shower is in with the sit down showers next to the bath, which in itself is not a problem, UNLESS you have tattoos. If you have any slightly larger tattoos as a man, you need to cover these with tape, even if you just want to take a shower. I understand Japanese rules and accept that they require tattoos to be covered to use the bath. But having to cover them only to take a shower is quite annoying.

Everything was amazing from the staff to the clean room.

The walls are to thin, my first night there the person next to my room was masterbating and watching adult videos and then snoring all night long. I couldn't get any sleep. The same could be said the night before I checked out. I ended up checking out early for the same reason.

Great location, friendly staff

Paper thin walls.

Very good

I couldn't sleep because of the noisy guy in the room next to mine, epic snoring all night...the tiny wall didn't help, and also the fact that the two rooms were symetrical, which is stupid, it was like: ->|<- while it should be <-|<-

Superb

The bathroom is closed between 10am and 5pm, but kind of understandable.The rooms are not very well isolated, but it's general in Japan.

Staffs are very polite and helpful.Massage chairs and large shares bathroom.

No bathroom in the room but actually it was not a big problem.

Acceptable

The hot water in bathtub was really dirty. Looks like a sewage water Some guests staying in this property were very noisy and rough.

Lowly helpful staff, very clean and tidy, nice little additions like earplugs in the rooms. The location is great too, 2 minutes walk the station to get into the city and all convenience stores and restaurants nearby

Maybe it's a traditional type of place I don't understand fully, but the shower facilities closing between 10:00 and 16:00 felt a little restrictive

Cleanliness, staff, location, room function arrangement, security for women, concerning wellbeing of customers.

Noise from the corridor easily getting into the room.

Conveniently situated a stones throw away from Nishikawaguchi station, this hotel punches above its weight in style, service and vibe. The ever friendly and kind staff make this hotel a “must stay”. There is always a friendly welcome when you return for some much warranted rest after a day exploring central Tokyo, which can be reached within 20-30 minutes easily from this location. The common space comes with massage chairs and the convenience of being just around the corner from a 711 means you’ll never run out of snacks or refreshments. We were lucky enough to get a room looking out onto a crossroads, but despite Nishikawaguchi being a bustling little town in its own wright we found the noise level was acceptable, and disturbance was minimal.

CleanKind staff

Onsen only, no private.

Pristinely clean. The twin bed room was spacious than other hotels. 3 lady toilets are always clean. I love the private shower room and public bath, all clean! The common room are comfy. We love the oven, for crispy croissants!! The common room feels like home. My mom loved it a lot. We still praised this hotel even after we got back. The last night we stay in the city center, the price was triple and the room was half size with no free drinking water provided. Here at Coco Stay, you can have unlimited hot& cold water. The staff are nice too.

Nothing! Please don't raise up price. Japan's hotels price are getting ridiculous nowadays.

Clean, comfortable, friendly

Outside looking in, the property can get missed. The surrounding area has small little restaurants and stores. Upon entering, we (4 people) were greeted by staff members, given instructions (recommend keeping it), and were handed keys to our rooms. Inside was clean. There was a total of seven floors. Second floor was a lounge, very quiet. Lounge came with a kitchen, restrooms, tables, smoking rooms and a soda/water machine. Seventh floor has the lady’s washroom and laundry. Third floor has the men washroom and laundry. For the women washroom, you’ll need a code and they change it once a week I think. Different floor has different station restrooms. All restrooms are shared with specific floors having one individual restrooms. All rooms comes with TV and mini fridge. Coco also provides sleeping clothes and shoes.They do cleaning service every consecutive days. So for example, we checked in on Monday, Tuesday at 1pm will be cleaning day.When you’re about to venture out, you will need to hand them the keys and they will swap you with a plastic card with your room number. Be sure to keep the card safe as it is your proof of entrance back to the hotel. Lastly, they will hold your luggages if needed.

What I did not like about the property was how thin the walls were. In addition, the room can get stuffy and windows cannot be opened…the AC that came with the room wasn’t the greatest and we still had to open our door from time to time. Women laundry room had one washer (300 yen) and dryer (100 yen)…if you don’t want to use this washroom, there is a laundromat near by less than 5 min walk.

I love the aesthetic of the hotel! Kind of makes me feel like I’m staying at Terrace House, the reality show haha. The staff are all very accommodating, polite, and very nice. I also like how the place is always so clean, and they restock everything regularly.

May be better if they would get an additional dryer.

coco stay staff was very pleasant , the lounge was very comfortable and you could take a read or do an automatic massage . The room cleaning was nice and the onsen inbuilt in the structure was very enjoyable!

my neibourg snored loudly , but it was just one night .

First is the location- 2minutes from the station and takes you in 30min to the central part.Around the station you have all sort of shops for food / might be a bit more from the east side. Stuff are friendly - bit hard to communicate in English but that is for whole Tokyo

Soundproofing in a building - you can hear anything from next room/corridors

Kabe ga hosoi hito no koe fa kikoeru .ibiki no koe mo kikoeru dakara amari sugu nerenai.sraff no koto mo hotondo yasashii desu. Kono hotels wa eki Kara Chikai. OTSKARESAMA DESHITA MINA SANG NO KOTO HONTONI ARIGATO GOZAIMAS

KABE THE WALL IS TOO THIN SO THAT THE VOICE OF PERSON CAN HEAR SO THE COSTOMER IF THE OTHER ROOM WILL KNOCKING

Great hotel and location is also great next to a 7/11 and train station. Staff are brilliant, very friendly and attentive.Hotel is one of the cleanest I’ve ever seen and the facilities are lovely. Showers are traditional Japanese with the hot spa pool as well. Laundry facilities also worked well and are cheap.

Sadly there were two main things that just disappointed me. The hotel shut the showers and bath so you can only shower and bath from 5pm-10am everyday or 4pm-10am for woman. Confused why there’s a difference and why they shut in the first place. I personally found this really inconvenient due to the times I was awake. It’s very misleading because they don’t make that clear in the booking.com listing which I believe they should. The other thing is the walls are so thin it’s crazy. I’ve been in hostels that are quieter. Every door you hear bang and people talking etc. Me and my partner actually were laughing cause we could hear every word the neighbour was saying. Great hotel and great price etc but sadly as it’s in Tokyo and even at this price point there’s hundreds to choose from I just wouldn’t come back because I like to shower when I want and get some sleep and not listen to strangers haha.

Great comfortable bed.

Walls are thin & doors are loud. But, I’ve had a good stay each time.