Hotel Route Inn Grand Chichibu

The building looked brand new. The onsen was very nice, and was one of the main reasons I chose this hotel for my trip. The free table tennis was a nice bonus, and the rooms were very quiet and comfortable. The buffet breakfast was also nice with a variety of foods.

No major complaints.

We really enjoyed our stay! The facility was very clean and nice. The room was not very big but very well organized and clean. We slept very well. The breakfast buffet was excellent and we enjoyed many variety of food including local dishes. Also the bath, especially the outside bath( Rotenburo) was very nice and relaxing, we took bath in the evening and morning. At last and not at least, all of the staff were very nice and polite. I had made a mistake in reservation process but they were so nice and flexible to deal with that. I truly appreciate their hospitality and kindness. We’ll recommend this hotel to our friends and family, and some time in future we’d love to come back. Thanks for everything!

The hotel is 10 minutes walk from the station. We didn’t have any problem getting there but could be a little difficult for some people.

New hotel. Very clean, very comfortable. Excellent breakfast. Near the train station, and walking distance to markets as well.

The onsen was superb the room was clean and the staff are good but some are not

Nothing except that there’s no Trae can in the bathroom

New, clean and spacious room with a desk and 2 chairs to sit. Nice onsen facilities. Close to a mall with supermarket and movie theatre.

Breakfast buffet is so so.

The Triple room non smoking is very nice and more comfortable for my group and we love onsen facility very much.All Staff are kindly service and support

Room size, cleanliness, politeness of staff, plenty of parking

Bed/pillow is hard

The location was great, it was next to a little shopping area which was great for exploring for something more casual and low-key. The facilities were great, the onsen was nice, the shampoo smelled great, and the staff went above and beyond to explains to us patiently when we didn't know what was what. The room was big and gorgeous and the manga corner was surprisingly big.

The first floor smelled a little weird, and there was only one ping pong table-- so my parents and I couldn't play.

Large room, kind service, really great. I checked in at 10 P.M smoothly. Once I forgot to take my room card with me, they provided me with great service and helped solve the problem.

Maybe they can improve their English a little bit. This will make communication much more convenient, as many foreign visitors's Japanese proficiency is poor.

Public.bath at hotel

No bar, or.nice lounge to drink.something in the evening.

I love the whole ambiance~ traditional aesthetic yet modern facilities ~ everything is clean

a little bit away from station. if you arrive early, you can take taxi if you have heavy luggages, but if late, you need to walk~

Brand New. Great breakfast. Great Facilities

Hustling is too small

Great hotel for being out in the country. The hotel staff was very helpful. The onsen was beautiful!The room was big and comfortable. There was a nice morning buffet with lots of selections.

Two things. It was a little out of the way. Although there was a shopping across from it, not much more. Would like to have seen more restaurant choices.These are not deal breakers

The natural hot springs onsen bath was fantastic

A bit far from the Tran station, so better suited to driving guests

Onsen is a big plus

Was a completely clean and comfortable facility. Staff was so nice and helpful!

Exceptional venue. Beautiful onsen

Very clean.

The toilet space is too small.

Superb

Very good