Crystal Goa Onyx Edition

The staff was soo nice and helpful :) raju sagar n sana lovely people

Location is close to shops restaurants and beach.

Hotel is extremely tired and run down. Very much in need of maintenance. Mouldy bathrooms, pillows walls and ceilings.Rooms look out on to a construction site.

The staff were very helpful , especially Sana and Raju at the property. They even allowed us to store our luggage when we spent some additional time at the beach. The property is very close to Palolem Beach and those looking for water sports and bathing multiple times a day..like we did...will love it.

A little narrow street , hence parking vehicle like a hired taxi for disembarking should be done carefully. It can get crowded on weekends.

Everything was perfect!! Very clean, spacious rooms with AC and fridge!!Nice bathroom!Room service on point!The restaurant at the hotel is so amazing!Very good value for the money! I will definitely come back! Perfect!! Big Thanks to Raju and the whole team!! You are amazing!!Thank you for this amazing experience! See you next year!! ❤️

Clean, central location and staff were great. In particular, Sana, Raju, Sagar and Ashwin were very helpful.

The staff, room, location and the restaurant below were all perfect. Sana welcomed us and was extremely helpful when I had an issue with one of my flights. The room, whilst basic was spacious, clean, comfortable, had a fridge, kettle, tea and coffee and plenty of space to store our clothes. The bathroom fine. the shower was lovely and warm and there were complimentary toiletries and clean towels provided. We had a great big balcony with a table and chairs. My mother in law had a smaller room but was perfectly suitable for her requirements. The restaurant below (Singh's) served breakfast, lunch and dinner and we never had a disappointing meal there. All off the staff are very friendly and can't do enough for you. I would highly recommend Crystall Onyx for your stay in Palolem. It is perfectly located to the shops, beach (2 min walk) and the other bars and restaurants that Palolem has to offer. Thank you Sana and team for making our stay a happy one

The only thing that I would say (that is no fault of the hotel) is that sometimes the street can be a little bit noisy (dog bark or the occasional car horn). Its nothing that a set of earplugs can't sort. Once I put them in, I had a great sleep as the bed is lovely and comfortable.

The location and staff- Raju, and Sana were very helpful:)

Staff great. 2 rooms were good. Mine wasn't great. Food was good.

Very noisy with dogs n Cockerell , that was back room. No balcony on my 1st floor rmMy room. Shower didnt drain well n very slippy.

Very good stay, location is perfect and rooms were very clean. Sana and Raju were very helpful

The deluxe double room was spacious, comfortable, cool, relatively quiet (for Palolem), it had a working smart TV which felt like a luxury, the staff were lovely, helpful and attentive.

The only criticism is that you have to walk through a restaurant to get to reception which can be a little confusing. But other than that - it was amazing!

I had a fantastic stay at Crystel Goa onyx Edition in palolem.! The staff @Sana was incredibly welcoming and attentive, ensuring every detail was taken care of. The rooms were spacious, clean, and well-equipped with all the necessary amenities. The ambiance was relaxing, and the overall atmosphere was very comfortable.And it is very near to the palolem beach. I would say min walkOverall, I highly recommend for anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future!

The staff were amazing pina colada perfect raju and sana were so helpful Room comfortable with good air conditioning very clean

The room was very spacious, clean & comfortable. All the staff were very helpful especially Sana & Raju. We would definitely recommend staying here. Everything was perfect.

We liked everything ☺️

Location was excellent, all the staff including sana raju and sagar all had the biggest smiles, nothing was a problem for anyone, cannot wait to return

raju the manager very good polite n staff very friendly n polite n restaurant is very good food quality awesome breakfast lunch dinner n goan food n fish n english breakfast ? fantastic

The staff were cooperative and well versed, specifically Mr Raju, down to earth and always ready to help with a heart melting smile. Great place, value for money.

5 min walk from the Palolem beach entrance, in house food is yummazing. We tried, Aloo parota, veg biryani, paneer bhurji, vegetable pizza, all were fantastic.Room service people are very helpful and available for help 24hrs, they all shud get pay upgrade for hospitality.Hot water works, TV worked for us although remote was challenging, it’s only smart TV which means u have to login ur Netflix or prime or just use YouTube

Rooms were smaller, good for 2 people but not recommended with kid

The location, proximity to the beach & multiple food and shopping options around.

The room had an asbestos roof which caused the room to turn into a furnace in the afternoon in spite of AC running at 17 deg, balcony did not have a concrete floor, for that matter entire room was made of plywood, no concrete cement walls. The in house restaurant was over priced & food was bad. Staff had to be called multiple times for a single thing, not very proactive or cooperative. There is no room service for food. The hotel has no proper entrance, it is thru the restaurant & chances are that you will obviously miss it.

The staff was very friendly. Especially the lady in the reception. Rooms are nice and clean. Walking distance to the beach. Great value for money

There is a restaurant on site breakfast excellently presented, tasty,and good value.choice wa good for our 10 days.

It is a lively place outside horns, dogs barking chicken crowing and cows mooing noises expected in IndiaThat's why we go