Club Agutaya

It’a located in a quiet and secluded place with beautiful sunset. The property is quite old but is very neat. The staff and the service were kind, accommodating, and thoughtful.

The location was perfect. The personnel were helpful, responsive, and extremely friendly. We also loved the property's private beach.

The room was quite outdated; however, the conditions were not critical. While at the beach, we were badly bitten by sand flies (nik-niks), so we strongly recommend using insect repellent at all times.

The setting is incredible! The beach is perfect and clean, and the staff at the beach bar were so sweet and accommodating. They kindly turned off the annoying bright light so we could relax in the lounge chairs and enjoy the stars. The wait staff also were wonderful. The grounds are well manicured with bird friendly flowering trees and bushes.

When we first checked in, we were given a room in the main building that was definitely not what I had paid for. After I asked, they moved us to a bungalow where the manager had been staying. It was much better, but smelled like cigarette smoke and we could hear music playing all day. Several times I had to remind the staff to clean the room and put in clean towels, glasses, and water. Honestly, the room did not match the very expensive price I paid. Plus, one day the pool closed for entire day until the next morning!! What?? I have never been to a resort where they simply close the pool for a whole day of cleaning which could be done in a few hours. I felt cheated because swimming is important to me and I paid for the pool as for all else. Also, the breakfast menu is limited. For this price, there should be more selection and variety. And the fruit was limited.

I couldn't say this more...it's the people! The amazing people who make this place feel incredible. This might be one of the best stay in all Palawan. The location, the beach, the garden, the design...everything is just wonderful. We've had an upgrade to a villa because the main building (and not only) was under renovation and it was just great. You have everything you need and more. Always water at the door for washing your sandy feet, always people willing to help you with everything you need. We booked an island hopping tour and they managed everything untill the last detail...transportation, boat, return to the hotel, clean towels, bug repellent and they make their own remedy for after bites. We left with gifts, a bug repellent and a mixture for itch relief. We asked for a late check out and they did everything they could to accommodate us. We didn't want to leave. The people at the restaurant, reception, housekeeping, Miss Mariel who is in charge of the agency, the manager of the hotel...we loved everything about our stay because of you! Thank you is just not enough! ❤️

The food. I remember being better 5 years ago.

We had an amazing stay at Club Agutaya, thanks to the incredibly helpful staff and their attention to detail. Despite the bad weather during our visit to San Vicente, they went above and beyond to ensure we still enjoyed our time. They made our stay memorable.

There were occasional water and electricity cuts, but these were understandable given the weather conditions when we visited. Also, there were sand flies (niknik) as the beach remains relatively untouched and natural. Fortunately, the hotel provides their own blend of citronella oil to help ward them off and reminds guests to use it before heading to the beach.

We appreciate the warmness of the staff for taking care of us since our trip was rainyThe location and food is good We appreciate the prompt replies and the surprise bday cake

We liked the fact it’s on Long Beach. Their swimming pool is huge and then of course the beach is amazing. We were the only ones on it for miles. We felt like we were on a deserted island. It was really amazing experience.It was great that they had some body boards that we could use at no additional cost as that was brilliant fun for adults and the kids!The food was also good. We kept it to Filipino dishes as we are so remote we just wanted to eat what he locals do.The hotel is rustic but the rooms are large and beds comfortable.

We liked it all.San Vincent is a long way off the beaten track, so getting there does involve quite a drive. But the local airport will be complete in a year so that will negate those issues

beach was 2 mins walk away, beach is private and secluded. alone time was well worth it. staff was friendly/attentive and accommodating to our needs.

travel time to and from resort to some other places. there are limited options for transport as well - good that staff was accommodating to help us hail those electric cabbies.

The beach was nice and the restaurant was surprisingly good! The architecture of the lobby and few details in general was quite nice

The whole place needs a general maintenance, I guess it was supposed to be a great resort. The house facade facing the beach was decorated with bird sh**t and cobwebs.Also the cushions for the beach beds had bird sh**t.It would have a lot of potential to be a great resort. I feel sorry for the nice staff and that they were kinda unmanaged.

I am impressed of how service oriented the staff were. They are approachable, helpful and accommodating. Menu at Cafe Lily are delectable and of adequate serving size. The beachfront and mezmerizing sunset comes as a bonus and worth's every Niknik bites. Plus, I especially love the thoughtful gesture of providing insect repellant oil and post-bites ointment to the Guest.

Location by Long BeachNice view of sunset Long Beach white sand clear water Good coffee banana cake and cheesecake Hot water in shower

Rude Staff - given wrong bill at check out .. staff aggressive and threatening over wrist strap bill system for generation of hotel bill .. very unpleasant experience.. had asked for bill night before but bill not prepared as requested Hotel - tired and dirty .. Sun loungers stained and filthy .. beach area dirty and full of rotting coconuts with a lot of sand flies… panels in reception dirty Bathroom dirty .. cobwebs covering all of window Food - rice cold , egg cold, fish overcooked and dry .. one meal arrived over ten minutes later than other by which time meal had been eaten.. aggressive demand by waiter to sign bill whilst still eating .. no apology when complained Pool Attendant - rudely refused to given beach towels despite filthy sun loungers Tip - be careful where you park Security directed me to park under Coconut Tree Tip - take photo of bill at restaurant as overcharged at check out Tip - take plenty of insect repellent Tip take eye mast as Air-con has a blue Neon light .. which lights whole room up at nightNo security by beach entrance Lack of management presence .. staff unsupervised

Nice remote location. Staff were unfailingly polite, despite their often limited English. Beach is, well, long- go figure. Food at restaurant was good to very good. Lobby is stunning, like that of a Hawaiian resort

Room was a bit dark. Difficult to get there by shared mini van

Nice architectural design. Villas are spacious and comfortable. Hammocks and lounge chairs by the beach

Long walk to beach. It was difficult for our elderly mother. Showers in the main house did not have hot water. Pitcher for water was given but not filled for the guests . We had to bring to restaurant daily to fill.

The beach is one... sorry is THE ONE. Long, clean, deserted - amazing. Staff is kind. This hotel is like oasis in jungle and this is a nice beach hotel. As soon you walk some 150m from your room to hotel beach and lay down on beach sun lounger, there are already towel ready for you and staff brings complimentary carafe with drinkable water. It's Philippines they will go extra mile for your comfort - nice attitude.The hotel has decent restaurant and even a small bar area and billiard table. Good cocktails.

The pool is huge, but something is off with this - there is no shallow pool area for kids. It's quite a deep. There is some kind of pool bar structure, but it has never worked and never will - it's a way too high to comfortably enjoy the imaginary drinks. And pool location - if the pool would be built closer to the beach (there is plenty of land for this) it would be "golden".The bar lounge area are comfy, but there were times when bartender just wanted to be a DJ and played 20 years old euro techno music :) It was loud and we left pretty soon. It just do not match with this tranquil beach hotel atmosphere.The rooms are little bit outdated and the double sided tape is not the right way to fix that.Expect that hotel location is quite a remote and if your are staying longer than 3 nights it can get boring, as nearby restaurants are nothing special either.

Staff were amazingly friendly and accommodating. Our room had a few issues that we thought were fairly minor, but they insisted to upgrade us to a nicer room, which was an unexpected surprise. The location is in the middle of Long Beach so it’s not far to get by tricycle or motorcycle to the town proper for meals or to the beaches on the other side. The food was quite good, slightly more expensive than in the town proper though. Very nice, big pool.

The rooms and bathrooms are getting a bit tired. Housekeeping could be more on point. It would be helpful if bottled water were provided daily. They gave us a pitcher of water at the start of our trip and it was never replenished.

It's a lovely resort with comfortable rooms & villas, direct access to the beachfront and an on-site restaurant. The staff were extremely polite and extremely helpful with every request I had. During my stay some refurbishment works were being done to the main building, so first I got a free upgrade to a room with a better view and after 3 days to a lovely deluxe villa (which is significantly more expensive). Both the room and the villa were great. The beachfront is literally 30 seconds walk from the resort and it's the emptiest beach I've seen in my life. It's a gorgeous white sand stretch with sunbeds and umbrellas and (usually) no soul in sight. You feel like you're on your own private beach most of the time. Note that I apparently stayed during quiet days - on some of them I was literally the only guest, which made me feel a bit awkward at times, but they did expect a large group coming the day after my departure, so your mileage may vary. The food in the restaurant was mostly great - all freshly made (the sisig pizza was the winner for me, what a combination!). I found the food prices were mostly reasonable and portion sizes adequate. I only tried one cocktail - Oh Happy Day - and it was great. Very refreshing and tasty, even for somebody who doesn't like gin. I wish I asked for the recipe!

Here's the caveat. There was nothing wrong with the resort itself, but be aware that Club Agutaya is in a really remote location. If you're looking for nightlife and such, you're in the wrong place, but it's great if you're looking for an escape from a noisy city. There's almost nothing at walking distance - except for a very basic village convenience shop. The nearest town is San Vincente a few kilometres away, and you can rent a bike or scooter to get there (I thought the rental prices were a bit high), but forget going for example to Port Barton - it's only 20km away in a straight line but there's no direct road, so the drive one way would be over 2 hours.If I were to nitpick, one more thing I wasn't impressed by was the Halo Halo they served in the restaurant. Definitely not the best one I've had. But all the other food I tried was great.

-surprisingly great food, - very friendly and helpful staff, very private beach, beautiful beach

- not that much, except for a bit dated furnishings and the prices of food at the high end

Amazing location on Long Beach. Seems to be the only resort on the beach so it was lovely and quiet! The added of sun loungers on the beach was great. On the whole, very friendly staff, especially Mark the restaurant supervisor who was brilliant. Any issues we had during our stay were promptly dealt with by staff. Wifi was very good.

We felt that the resort was somewhat rundown (could do with a lick of paint and just a general clean/repair). We felt that the service wasn’t always consistent e.g some days the breakfast had fruit, other days it didn’t. Because of the above points, it felt overpriced vs other accommodation in Palawan. Also, if you need onward travel, we would suggest you avoid using the hotel. We booked our shared van transfer to Puerto Princesa through Ben and what should have been a three hour journey was five hours (the drivers spent a lot of time seemingly doing their own deliveries and stopping for cigarette breaks). Certainly not consistent with other shared van transfers that we have experienced in the Philippines. Whilst free drinking water was provided at the resort, the resort would benefit from drinking water dispensers that could be used by the guests (to avoid continually having to ask staff for water)

The staff were amazing! They'll go the extra mile to help you in everything. I also like how they organized our tour to bato ni ningning.

It's a bit dark. But I think that was just the over-all vibe.

The staff were very nice and helpful. When we arrived, the staff were at the front to welcome us, when we left, they were at the entrance to say goodbye. That was a very warm and nice gesture. The hotel also allowed us to wash up in our room after we checked out because there wasn't a booking for the room the next day. The interior design was very nice, a lot of wood was used which have us the feeling like we are back with nature. The location was perfect, right along Long Beach.

Just a suggestion, offering a stand-up paddleboard for guests at the beach would be nice