Centtro Residences

Ok location

Too pricey for minimal amenities. No wifi at rooms. Mosquitos. Outdated facilities, need a refresh

Large space, cleanliness, accommodating staff, location

None but the heater in one of the shower area is not working

Great room space for a family of 4Ample parking spaceNear grocery area and food stallsHotel staff are helpful and very accommodating

Cable TV was down during our stayNot enough food options available without the hotelRoom is a bit dated but still comfy

Center area and walkable to UPLB, shops, and restaurants.

The property was just ok.

Great location at the heart of Los Baños. Perfect for those who need to be close to UPLB and other offices around the UPLB area. Hotel staff were helpful and friendly and gave us an early check-in for free.

The food choices at Cafe Enrico at the hotel's lobby could be improved. There is another cafe, Cafe Ella, in front of the mall, which has better food choices.

staff helpful, proximity of the location

door card key was not functioning, they gave me a key instead... you can hear the noise in the hallway... exhaust fan in the cr is kinda noisy

Spacious and good location Internet was good as well the tv

We had two adults and two children during our stay but only two beds,there was a spare bed but needed too pay an additional 700 pesos for sheets

The location is superb. You got all you want by simply walking. coffee shops, supermarket, convenient stores, local sari-sari stores, restaurants,laundry shop, bars, cake shop. A prime location for a town like Los Banos. Checked out 3 other hotel/resort to stay, rate are almost the same but the facilities kinda old and size of the area are smaller than Centrro Residences. Plus the staff are very welcoming.

Room is big, bed is comfy, you have the best view of Mt. Makiling Except for the PUBLIC areas - elevator is dirty and the foyer and hallways. No service water.

room was clean and comfortable

internet access needs improvement

I was surprised. Such a spacious room with all that’s required to spend a comfortable night. The staff was very helpful and really nice.

The breakfast was not that great and was limited. But we both liked the coffee.

More breakfast options would be recommended.

Room size, location

Curtains shld be installed to make the room environment more shaded (darker) esp when trying to get some rest during the day

Location

Found 2 window locks broken. Safety issue. Hallway at ground level going to elevator cluttered with construction materials.

roomy and generally clean

NO HOT WATER. no breakfast option. no advance info to provide a cash deposit

The staff were friendly and accomodating. Facilities were very good. The air con was cool.

There were on going renovations.

Location was great, place was very clean and the staff are all amazing.

Rooms are very spacious, perfect for families. It’s relatively near the UP Campus, Pharmacy, Grocery and Mall.

The outside/parking space and entrance is not actually pleasing, maybe due to unfinished construction. Maybe they can still improve there.

staff were very helpful

the room including the toiltet and bath can do with a real deep clean and scrub.

The room is spacious. It is near a mall so you can get your food from there. It's also a walking distance to the campus.

The room was near a hall where an event seems to be happening. We can hear the noise from that hall in our room. The TV remote doesn't register when you are in bed. You need to use it at a certain angle near the TV. There is a tree blocking the view in the balcony

Friendly and courteous staff; disposable slippers and robes (we didn't use).

So many ants in the room! They attacked all food left on the tables (they came from nowhere and crawled on all 3 tables in the room). Also, we didn't sleep on the bed sheet as it's STAINED all over (not just one section). Don't know if they have been changed. Both nights we slept on top of the bedcover and endured sleeping without a cover. There's only 1 bath towel each (no face towel or foot towel to dry your feet after showering). There were no drapes or curtains and the glass door leading to the balcony was covered with cling plastic (to compensate for lack of drapes) but the edges have been cut due to mold growth.