Hanwha Resort Seorak Sorano

good location, cleaning room and kind staff

The Hanwha annex is quiet.

booked for Hanwha resort Seorak Soriano, but was redirected to Hanwha Annex, another location about 1 KM away. The annex location is not the same from what I was expecting from Seorak Soriano. The Annex is older and room is not as furnished from the picture I saw from Seorak Soriano.

Did not like anything about the facility.

The room that I got was not Seorak Sorano. I got a room in the other building (Annex) which was not renovated, old and ran down, and there were hair everywhere in the comforter. I would like to get a refund.

location from the water park

the picture on the reservation site and actual building we stay was different this was not what I expected. and only 2 elevator for 5 buildings

*family options so one apartment style room with multiple rooms inside. *kitchenette was useful and convenient

The UK booking states it has two pools included in the price. This is not correct and was extremely disappointing! It would be helpful for plane travellers to have a package where we can purchase the basics on arrival- such as cooking oil, oven gloves, washing up liquid etc. A strainer/ glasses etc would have been nice.

Next to the water park and can get discount for the water park tickets.

No bath towels in the room. We are not used to using small face towels for drying body.

Good price for a suite with 2 separate bedrooms, great for a family. The resort is close to a water park/ spa and a golf course. If your utilizing these these 2 things it’s great.. if not go to Sokcho city instead.You can cook in your room and there is a convenient store on the facility you can buy necessities from.

Why is there not a gym in this facility? Every modern resort and hotel has a gym/fitness facility. Billiards room was closed and buffet was closed. Pay attention to the days of the week as the water park and spa are closed on some days of the week, so plan your visit accordingly or your wasting your time.The pool and spa is not connected to the facility and you have to walk 5 mins to get to it. The hotel description can be misleading as it seems these items are in the facility and note you have to pay to use these items which was like 30-35 bucks.

The property is right in front of the water park, very big with a big convenient score so you always have the stuff you need. The kitchenette was very useful.

The restaurant closed really early because the food was finished. Also the location is too far for food delivery so hopefully that changes. The room was not big enough for Bodyfriend so they had to put the big chairs in bigger rooms.

Good location - close to spa, water park and to Sokcho. Nice territory. Good place to stay with family. Our room had two bedrooms with two double beds.

No bath towels, one bedroom is dark and without window

Good location, waterpark right nex to the resort. Very comfortable for families.

Due to Covid the kid's club was closed, which was not surprising but sad for the kids.

The rooms are spacious, clean and well equipped. The hotel is situated well to reach the mountains and the sea.

When we had asked about the breakfast buffets a few days before arrival, we were told that buffet was available the days of our stay. When we arrived and checked in we were told that the breakfast buffet was not available on Tuesday and Wednesday - the days we stayed.

Superb

Good

Very good

Good

Exceptional

Very good