4.5 Star Hotel
Family Selection at Grand Palladium Kantenah Resort & Spa- All Inclusive
Puerto Juarez Km.259-100, Playa Del Carmen, Q.R., Akumal, Mexico View Map
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About
Exceptional Facilities Family Selection at Grand Palladium Kantenah Resort & Spa in Akumal offers spa facilities, a year-round outdoor swimming pool, wellness packages, and a fitness center. Guests can enjoy a hot tub, rooftop pool, and a variety of water sports. Comfortable Accommodations Rooms feature air-conditioning, private balconies, and modern amenities such as free WiFi, mini-bars, and flat-screen TVs. Family rooms and interconnecting rooms cater to all needs, ensuring a comfortable stay. Dining Experience The family-friendly restaurant serves Italian, Japanese, Mexican, Argentinian, Spanish, and international cuisines. Breakfast is available as a buffet or à la carte, while dinner is served in a relaxed ambiance. Prime Location Located less than 0.6 mi from Kantenah Beach and 29 mi from Cozumel International Airport, the resort provides easy access to local attractions. Guests appreciate the child-friendly environment and excellent service.
17 Reviews
What Guests Say
- “Overal the resort was excellent. The Family Selection is ideal for family with kids. We were traveling with 1 & 5 year old and it was…”
- “The landscaping is amazing.Family selection is exceptional.Housekeeping qnd butler services outstanding.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Suite Beachfront
- Access to a private beach
- Air conditioning
- Balcony
- Bath or Shower
1/4Family Selection Junior Suite Swim Out
- Access to a private beach
- Air conditioning
- Balcony
- Bath or Shower
1/4Family Selection Junior Suite
- Access to a private beach
- Air conditioning
- Balcony
- Bath or Shower
1/4Family Selection Junior Suite Swim Out Beachfront
- Access to a private beach
- Air conditioning
- Balcony
- Bath or Shower
1/4Junior Suite Rooftop Private Pool
- Access to a private beach
- Air conditioning
- Balcony
- Bath or Shower
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What Guests Loved
Based on 17 reviews
Pros +
- Overal the resort was excellent. The Family Selection is ideal for family with kids. We were traveling with 1 & 5 year old and it was perfection. The resort is rather calm, quiet, but there is party and fun when you look for it.The food was ok. It never disappoints. But there could have been bit better selection at the buffet.People are very friendly and helpful.
- The landscaping is amazing.Family selection is exceptional.Housekeeping qnd butler services outstanding.
- Staff very friendly and attentive.
Cons -
- The kids club at the beach could have been better.
- Food - you would get the same food every where at the property, from room service to buffet to restaurants. Food Quantity is key in this resort and not food quality. Food is average and it wouldn’t take time to realize you get the same food every where you eat. We stayed for 6 days and the food was the main and only reason we were counting days to go to our second destination.Kids club, worse I have ever seen. They would do nothing to encourage the kids to stay with them. No love, no passion, no encouragement..they do nothing to attract kids to stay. I truly hope Family Select opens a private kids club for the Family Select guests rather than the one currently exists for all combined resorts.
- Extra cost for using the spa. Also the cost for individual spa treatments are the same as the States. I would recommend no fee for accesses the spa and decreasing fee for treatments. We already pay large amount for our family to stay for the week.
Overal the resort was excellent. The Family Selection is ideal for family with kids. We were traveling with 1 & 5 year old and it was perfection. The resort is rather calm, quiet, but there is party and fun when you look for it.The food was ok. It never disappoints. But there could have been bit better selection at the buffet.People are very friendly and helpful.
The kids club at the beach could have been better.
The landscaping is amazing.Family selection is exceptional.Housekeeping qnd butler services outstanding.
Food - you would get the same food every where at the property, from room service to buffet to restaurants. Food Quantity is key in this resort and not food quality. Food is average and it wouldn’t take time to realize you get the same food every where you eat. We stayed for 6 days and the food was the main and only reason we were counting days to go to our second destination.Kids club, worse I have ever seen. They would do nothing to encourage the kids to stay with them. No love, no passion, no encouragement..they do nothing to attract kids to stay. I truly hope Family Select opens a private kids club for the Family Select guests rather than the one currently exists for all combined resorts.
Staff very friendly and attentive.
Extra cost for using the spa. Also the cost for individual spa treatments are the same as the States. I would recommend no fee for accesses the spa and decreasing fee for treatments. We already pay large amount for our family to stay for the week.
Loved this resort and would absolutely return.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Kids' pool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
- Kid Friendly
General
- All inclusive
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | To see correct prices and occupancy info, add the number and ages of children in your group to your search. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Puerto Juarez Km.259-100, Playa Del Carmen, Q.R., Akumal
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