Erato Beach Hotel Adults Only by Smile Hotels

Friendly staff, nice facility

The pilows and the mattresses were very BAD. Must replace it.

Wonderful proximity Beautiful beachExcellant restaurant

I liked everything!

Stayed at Erato for one week. Great location, right on the beach. Adults only, so no kids :) Helpful and attentive staff. Our room was one-bedroom apartment with kitchenette. Very nice large room, with balconies in both ends, one facing the sea, one facing inland. Good beds. Cleaning every day, including the dishes.

Almost no sunbeds by the pool, and very small pool area. Sunbeds on the beach cost extra, 4 Euros pr. day pr. bed. Not impressed by quality of food and drinks at the beachbar. Wifi was rubbish, all to slow, even when just using the phone.Breakfast: Don't pay for it. Just continental breakfast with one kind of ham, one kind of cheese, strawberry jam, dry bread, orange juice not fresh. Eggs and ham (not bacon). Egg variety changed every day, scrambled eggs, omelette or fried. Unfortunately the scrambled eggs and the omelette were fried completely dry, even burned, and tasted nothing.

Everything was great. The staff was very welcoming from the first moment, very friendly and helpful. The suite was spacious, beautiful, with a great view, very clean. They treated us with some home made deserts which were amazing. We have been in Platania before, but I will never change ERATO with any other hotel. The Beach Bar was another compliment of the hotel. The food was great, service even better, exquisite!!!

There is not a single thing we didn’t like about the property.

Check in very good receptionist was very helpful and polite. We were actually upgraded with a junior suite which was very spacious with very large balcony. Good room service hotel was in very good position with all amenities nearby

Awesome place, really! Everything was as expected or often even better. Very cute hotel, righ behind the beach. Cozy spacious room. Everything is tidy, modern. Were surprised to have kitchenette in the room.

Very good service, good food, nice rooms for the price payed & close to beach

The building blocked the sun for some parts of the day while sitting in sunbed by pool, better to be on the beach but that costs extra. Also Wi-Fi was bad.

Staff was friendly and helpful

On long beach full of umbrella. Not something for us. Very crowded part of Crete but close to Chania and other nice beaches .Most rooms do not have good view. They changed our room on request but right in front of pool so we barely opened curtains as there were all sun loungers. Basic standard hotel

We loved the location, the room, the service, the adults only policy, and the staff!

The only thing would be that the wi-fi signal in our room specifically wasn't that great but it was a known problem that they are trying to address and tbh, it's a very privileged problem and a minor issue when being on vacation

The locationThe kind staff

The bed and cushions were not the best The breakfast is very basic

Fabulous hotel. Location and staff and cleanliness are amazing. The restaurant at the hotel and sister restaurant Mamas are top class

Loved everything. Could do with more Sunloungers around pool but due to space this is understandable

The room size and the view was excellent. The staff was very nice. The location next to the beach was very good too.

Breakfast was too simple, with only a few choices. At the Palace Resort, it was more expensive (20 euros versus 10 euros) but 10 times more choice and better quality. The table in the living room was too far from the electric outlet in the wall. There should be more outlets. When they brought a replacement modem for the Wifi, I did not have a second outlet for my laptop in that room.

2 minutes walk to the beach, polite staff, a bottle of wine as gift.

No espresso machine for the breakfast, it is a prepacked coffee that looks strange.No mosquitos net at the terrace door, you cannot even close the terrace door (no handle from the outside) so mosquitos enter the room. Strange set-up of the bathroom: WC, sink, shower, each of them in a separate room. WC door airport style - a 20 cm gap between door and the ceiling, so zero intimacy.

The hotel is located just next to the beach and main street. The staff is amiable and helpful.

The breakfast was poor. Limited food choice and coffee quality was low (concentrate-based machine)

The staff was super helpful, especially front desk lady. Super welcoming attitude and very supportive for everything.

I wish our stay was longer. The place is beautiful

We loved the location, the staff, the cleanliness

The hotel was perfect, the pool area and food was great. It was also very clean, the housekeepers were incredibly friendly and so were all the staff I met. I would recommend this hotel to anyone if they visit platanias.

The apartment was well equipped, the location of the hotel is very good! There was cleaning on each day during the week and the staff was nice and helpful.

Platanias (area) is not my favourite place as it's pretty busy/crazy, but if you're going to stay there, this hotel is excellent in giving you a private vibe. Quiet, pool is great, there is parking, (selfishly) I got a room right overlooking the beach, but probably the best thing about the hotel is the staff. They are amazing, especially the front desk was very kind and helpful. I would 100% recommend this hotel.

Fantastic location on the beach. Very friendly staff. Very nice room.

Everything was perfect.