Castle Suites Hotel

Great hotel for vacation. Quiet place, friendly staff, clean rooms, three big pools with lots of sunbeds, delicious breakfast. We'll definitely come back.

A very nice hotel, true value for money. It is like a small piece of hidden heaven right next to the main road. We were amazed with the three pools and the gardens around. Room was very clean, cozy and comfortable. It is quiet place great for relaxation, still with a very good location. Very big plus for the cleaning ladies, the stuff and the friendly environment. We would definitely try to visit again!

An exceptional hotel! I have traveled a lot and this was a special experience. The location was perfect, close to everything and quiet at the same time. Τhe employees of the hotel were very friendly, helpful and always with a smile on their face. Our room was spacious and comfortable and we will never forget the pool areas that we have enjoyed every day, especially the breakfast buffet by the third pool. I truly enjoyed my holiday to the fullest and I highly recommend this place!

This is one of the nicest places that a friend recommended to my family. We really felt like home during our stay at Castle Suites. The rooms are so cozy and clean; all the friendly faces around the hotel and in the restaurant are always so welcoming. Our favorite things were the very clean pools, the delicious breakfast and the beautiful gardens all around. The kids loved playing at the children’s pools, feeding the cats and going to the playground. I’m positive we won’t stop coming back to our second home 

There was a lot to like about the hotel. Firstly, the staff is very kind and helpful. When we arrived they gave us all the information necessary and during our stay there were always in for a chat. On the first night we noticed the shower was slightly broken, we requested a repair and already within one or two hours they fixed it. Furthermore, the room itself was simple, nicely decorated and comfortable. There was a well working airco present and a safe with enough space for some essentials. The cleaning service did a great job as well and worked from Monday till Saturday, delivering clean towels and cleaning the floor from sand.The hotel itself also looks nice, with lovely Cretan decorations and three well-sized pools. The pools have clean water with a very good temperature to enjoy yourself well on a warm afternoon. There are also various objects present next to the pools to use for in the pool (blow-up beds, balls, etc.). Furthermore, the beds along the pool were never fully taken, which always give you the opportunity to enjoy a good amount of sunbathing. During our trip we rented a car and we were happy to see there was enough space to park the car behind the hotel. In front of the hotel there is a busy street which is usually fully occupied by other cars. It is therefore recommended to park the car right behind the hotel. There is also a gate which can be accessed in order to enter the hotel. Sometimes the gate is closed, but you should be able to pull it open en closed again. It only occurred one night that the gate was locked and we had to walk via the front desk.

Essentially there were only two things which could improve from my viewing point. The shower situation, I am not sure if it was the same at every room, but while showering the water would fill much of the bathroom. The shower itself is not properly sealed down, leaving gaps for water to escape. After the shower you have to mop the water towards a little pit which is right next to the toillet, leaving part of the water to remain on the other side of the toillet. The second thing is the breakfast. There is quite a small variation in breakfast. Every day there is the same menu. The food is not really fresh and the choice is pretty limited for a hote like this. It costs €11 per person, while there is a nice cafe around the corner which makes a lovely breakfast for less money. These two points are, for me, quite small. The breakfast was not that bad and we still made use of it a few times. Furthermore, the shower situation was easily resolved by throwing a towel on the water.

relatively cheap

I have asked for the invoice for three times, but have not received it yet. I have been back for more than one week. They still cann't send it to me. I do not know why.

Fire at hotel..11 th/ 12.smoke damage to room and cloths

Fire

Most of it, when I had managed to open the door.

The front door had a round handle that I couldn't press hard enough to open. One had to be very strong to open it. When my son wasn't with me, I had to go down and ask some neighbour to help me open the door!!Very frustrating.

Disappointing

The room is not clean, I can see the stains on the glass surface of the desk, blankets have smells, sticky floor. Besides, with all doors and windows closed, I found 3 cockroaches inside the room. The WiFi coverage is very bad as well. The receptionist is not well trained to handle any questions, for example, she asked me to stay outside to get good WiFi connection, she let me wait for 1 hour to get the receipt when checking out.

3 Swimming pools,Suite was right next to the largest pool.Staff were excellent and the live music most evenings with George.Bed very comfortable.

Rooms were a little dated and the bathrooms definitely need up grading.

Close to everything very convenient.

The shower was small and even though it had glass doors the water flooded the bathroom.

Location,hotel ambient,pools

Bathroom Showers

We had problems with this hotel since our arrival. At the check-in we were given a room with a broken door and we were not able to lock it. The security guard tried to lock the door for about 15 minutes until he gave up and gave us another room, however before getting to that point we were suggested to wait until the next morning to get the door fixed... ridiculous. The room we were moved to was functional but outdated and in need of repair, especially the bathroom (water leaking, bad shower drainage and a weird to close shower door).The property description is a LIE, the internet does NOT function in any area of the hotel. I was suggested to work from the reception and not even there the internet worked. There is nothing in that hotel to classify it as a 4 stars hotel.Smoking is allowed in all areas and it is common to smell cigarette smoke on your room. Parties and loud mess is also allowed on the rooms and common areas. We had a 10 days stay and 3 different "neighbors" were drinking, shouting, singing, playing with a ball, moving furniture and HAVING SEX on the common areas during the night (10pm to 5am)... and no action was taken by the staff.

I liked nothing there. That was the worse accommodation I have ever stayed. The building structure is not bad, gardens and swimming pool look nice, but this hotel feel like a decadent place living on old glories.

Convenient location, friendly staff and very close to the beach.

The rooms need some renovation as they seem to be old. However, they are in a decent condition.

They do cleaning job pretty well. The pool is pretty and clean. The location is perfect for people attending conference, as it is 7 minutes walk from the conference venue and 1 min walk to supermarket.

The only thing I would like to complain is the shower room, which is quite hard to use and with lots of water leakage flowing around the bathroom.

Beautiful environment. Lovely apartment, especially the bedroom which had a decent TV.

It is a nice place for vacation with 2 swimming pools and other services inside the structure

There is no secure place for luggage at the reception.

convenient location as it’s surrounded by restaurant’s and close to the beach. Very peaceful environmenteven if there are a lot of guests. love the cats :)

shower was a bit too small for my partner, other than that the place was great

Great location-close to the beach , bars, restaurants , shops etc . Clean and big rooms with big balconies.Very nice and clean outside area with 3 big pools and one for kids.

This is a nice hotel but it's hard to understand what makes it a 4 star hotel as rooms are a bit dated, in need of updating, no extras in the room , rusty bin and toilet holder in the bathroom, very dated toilet. More like 2 stars as advertised on Google.

Very kind staff! They perfectly cleaned our room nearly every day. They always stays for our wishes. Big like for them!The pools was great, although we only used one that fits for my smaller child to start learn swimming. Beds was comfy, balcony was ok and the kitchen appliances satisfied our requirements. Breakfast was alwasy the same - but that foods was excellent.

Wifi works only in the balcony, but there was nearly stable. It would be better to install repeaters into the rooms. The bathroom was very small and there was a drain hole but the water can't find it, we always stay on a plash of water when we sit on the toilet. The shower stall was small too, and the shower handle was cracky and sometimes water pressure dropped. I can't set the shower in a position that works, only in hand - but the shower stall was too small for that mission. Breakfast was always the same.