Elia Platanias

The shower was ok, the rest was terrible

We booked the room for the jacuzzi in the room, which immediately when turned on, was filled with black flakes specific to jacuzzis that are not cleaned properly/maintained (you can look it up on Google, jacuzzi black flakes), the manager came to check and just sent someone to clean the outside of it, which clearly wasn't what they needed to do, you need to put some solutions inside like the "oh yuk jetted tub cleaner", and let the jets run for 30 minutes then repeat for like 2 times, probably 4 times given the state it was in, also the shower of the jacuzzi didn't work either, she said the repairman would come tomorrow to fix it which never happened, therefore the jacuzzi never worked, it was just bait. Secondly, we showed the manager that the balcony door was stuck, you had to push/pull REALLY hard to open or close it, she didn't say anything about it, just pretended like she didn't hear it. We paid for the breakfast for three days, we ate only on the first day as it was really poor, i preferred to go out and eat instead. Very bad experience, I don't understand how this hotel can have rating 9.

Very nice place.Spacious.Very clean.Near the beach and restaurants.We loved it.

Allthough very narrow to drive in, there is private and free parking under the hotel.

Shower full of black mold. Complained and got another room. 1st room also had hairs and an item from the previous guest(s).Cleaning staff bad and unprofessional. I know its a busy period but you should check up on your staff! Breakfast was distastefull and boring. We only used it once. We had no option not to choose it. Luckily there are breakfast places all around.Way too expensive for what we got. I must include we did get a room for 3 people, but our booking was for 2.

We liked the location near the sea and many restaurants and stores. Also, it was comfortable having two single beds for the kids.

They didn't change the towels during the three days we stayed there.

Great room, we loved the garden. The staff 10/10. They are very kind and helpful !

The car parking is located underground , sometimes it was hard to park or go up

My stay at the Elia Platanias Hotel was simply fantastic and exceeded all my expectations. From the moment I arrived, i was warmly welcomed and immediately felt at home. The entire staff was incredibly friendly, attentive, and always available to assist with any questions or requests.The hotel itself is beautifully designed, combining modern elegance with the charming essence of Crete. The rooms are spacious, impeccably clean, and stylishly furnished, offering breathtaking views of either the sea or the meticulously maintained garden. Despite the lively atmosphere in the surrounding area, with bars and clubs nearby, the hotel provided a peaceful and comfortable retreat where i could unwind.The beach right in front of the hotel is clean and well-maintained, with comfortable loungers and shaded umbrellas. The crystal-clear waters of the Mediterranean invite you to swim and relax – simply perfect! Breakfast was another highlight. There was a wide selection of fresh, regional products that left nothing to be desired. From fresh fruit to local specialties and international classics, everything was available. The hotel’s location is ideal for those who enjoy being close to the action: restaurants, bars, and shops in Platanias are all within easy walking distance. Additionally, the proximity to Chania, one of Crete’s most beautiful cities, is another great advantage.All in all, I had an unforgettable vacation at Elia Platanias. The combination of excellent service, a lively location, and outstanding cuisine makes this hotel a true hidden gem in Crete. I will definitely return and highly recommend Elia Platanias to anyone looking for a vibrant and luxurious holiday on this beautiful island.

They have garage for cars, that is awesome in place like that !

Jacuzzi is for common use, but the water was dirty inside...

Everything was perfect! The size of the room, the comfort of the bed. The shower. The balcony looking onto the main street. The location and how close it was to all the shops, restaurants and the beach.

Property was close to everything we needed short walk to the beach as well as lots of restaurants. Would definitely stay here again highly recommend

Location to breakfast venue was appropriate. There were one or two new dishes everyday.

There was no date of expiry on the cereal bottles. Probably, this could be included in future.

Breakfast was rather plain, but it got me started- and it was only ten euros! The (double) A/C was a godsend!

TV was Internet based, and rather poor.

There are staff very caring and talking feelings like family members, cleaning great ?, location is best ?, inside room spa bath ? that's great , over all the best hotel for couples Thnkyou Balwinder

There are staff very caring and talking feelings like family members, cleaning great ?, location is best ?, inside room spa bath ? that's great , over all the best hotel for couples Thnkyou

- Very nice place, very nice owners, very private! - I had a personal jacuzzi (inside the room), super cool model, very modern, with ultra cool lights and different bubble modes- Very good cleaning of the room, every single day. - Very cool shower- Close to the beach, and many little shops around- Cute small balcony

- It is located on the main street, so sometimes at night it was very hard to sleep due to the noise. - Breakfast was a bit dissapointing, not very greek style... not a lot of choices for vegetarians.

Good

room was placed on top of bar where they played loud music till late night

Nice appartment. Comfortable beds. Great location, close to the beach, restaurants and shops. Jacuzzi and roof garden was a pleasant place to spend time, especially when you can't swim in the sea due to big waves.

No lift to the room, which was on the first floor. The shower is leaking, and our bath mat was almost every time wet. No salt an pepper which would be nice essentials for cooking. Fridge must be defrosted regularly as our salad and yoghurt were frozen even in the fridge area. Lack of utensils.

It was very nice, the staffs are very kind. Location is very good, the beach is the end of the street about 3 minutes by walk. Breakfast is really tasty, everybody can find own type

Fantastic location and beautifully presented. The outdoor jacuzzi was a real treat after a long walk to Balos Beach!

This hotel was located near both the beach and the main street of Platanias. It was a pleasant accommodation, the apartment was huge for one person (for four persons it may be too small). The bed was excellent and the view from the balcony was fabulous. Every day the room was cleaned, so after work it is a nice welcome home every day. The bathroom was amazing: the shower had three different options: rain shower, massage shower in the wall and a hand-hold shower with both hot and cold water. The people at the reception were always very friendly and arranged every wish you had.

It is not the most state-of-the-art all-in accommodation. There is no pool, which may be a pity since during my stay, there was too much current in the sea, so no swimming the entire week. This accommodation is more for work-related stays instead of full holidays, in my opinion.

Elia arranged transfer from airport for us, the driver was nice and was waiting for us at the airport and took us to the accomodation. We arrived sooner than the check in however the hotel manager arranged our rooms sooner so this was very kind. Rooms were cozy, clean and new. Breakfast was rich and tasty. Beach is very close.. Would come back !

super comfy. super clean. good loccation