Hotel & Suites Oasis Bacalar

Great location. The room was clean and comfortable. The kitchen was well stocked. Nice and sunny with lots of windows.

Staff were lovely and friendly. The location was conveniently close to the centre of town and near the lake. The room was well equipped with kitchen facilities. It was clean and the pool area was well maintained

The room was noisy. There is a nearby bar, but it seems to close around 11. The fridge in the room was also noisy.

The property was in a great location near the center of bacalar, within walking distance of so many good restaurants and of the lagoon. The pool was clean and relaxing. The rooms were clean and spacious. The staff was AMAZING. They checked in every day to see if we needed anything and if we did, it was brought to us promptly.

I loved everything! I would 100% recommend this to anyone and will definitely stay again if I’m back.

We really liked having a kitchen and appreciated all the extra touches that made our stay very comfortable. The property is well taken of and the staff are super nice and helpful. The location was great in the center of town.

nothing bad to report. loved everything

Close to everything, the lagoon, restaurants, activities, etc. The staff was amazing, pool was great, we had everything we needed for a great vacation.

The property is well maintained, spacious and has everything you need for a short or long visit.

Hotel & Suites Oasis Bacalar is not a luxury hotel, so if that is what you are looking for, it isn't for you. If you are looking for an affordable, clean, comfortable hotel, that is centrally located and has attentive friendly staff, then do not hesitate. Not to mention the pool is clean and perfect for kids to enjoy. The kitchen was well stocked for making meals. I would definitely book again.

It was hard to get warm water but I think that is due to the area in general. It wasn't a deal breaker for me.

The people working at the hotel are all really nice and helpful, especially Karla, who made sure I had the most pleasant stay during my week in Bacalar offering suggestions and helping out with tours and transportation. The Colibrí suite is a small clean room but ideal for solo travelers like ́myself. The hotel is very conveniently located near the main plaza, the ecoparque and plenty of restaurants for breakfast, brunch or dinner. I definitely recommend Oasis for your stay.

Perfect location close to the center of town and near great restaurants

Water pressure in the shower

The Oasis get the simple things right, a well equipped and comfortable room with friendly and helpful staff. It is a leafy, peaceful location but just a short walk from both the lagoon and the town centre.The pool area is a great spot to both sunbath or relax and hide from the midday sun.Steven and his team are always on hand for help and advice on food, activities, booking a taxi etc.Thoroughly recommend!

It is in a great location. Within 5 minutes to the lagoon. 2-10 minutes from many restaurants, centro and fort. The room and property were very well kept and comfortable. Plenty of hot water and the pressure was very good. They provide 5 gal drinking water as part of the rate and will refill it as needed. The staff are very friendly and knowledgeable of the location. We always travel with a small white noise machine and slept well during our 5 night stay.

No complaints

Very clean, quiet and very well located!

Great place - very relaxing and good access to restaurants, the lagoon and town square.

Great location - walk to the main square, groceries and across the street from a great taco restaurant

A little noisy in the early evening

I really enjoyed my stay, and it was exactly as described ☺️ The gardens were gorgeous and the sounds of the birds was very calming and relaxing. The plants provided shade and privacy. I enjoyed relaxing by the pool. The single room had everything that I needed. The unlimited coffee and water were great! I really liked the communication and how clear this was. Great arrangements in place to support recycling and reduce waste. The staff were friendly and helpful. The location was perfect for the lagoon and eating out. Walkable to the bus station, but a taxi was 50/60 pesos. Wherever you stay in Bacalar you will hear some music from restaurants unless you are far out of town. It wasn't loud here and was more of a background noise and not overly intrusive.

It was all great.

The pool area is lovely and tranquil. There’s shade available along the side. Most rooms have a bit of privacy, where a wall or greenery obscures any direct view into it. Staff was always friendly. Room had several nice touches, like instant coffee, hair dryer. Quiet and convenient location.

If you’re in a room that overlooks the pool, you will hear when children are enjoying it. Not a big deal, but the sound from the pool travels really well, and we had some young one who really loved to shriek when romping in the water (daytime hours only, of course)

Great staff, proximity to attractions and the pool, a bit small but great for cooling off. The staff were very helpful and we appreciated having water and coffee supplied. The Coco suite was spacious and well equipped.

We had issues with the tv that were never resolved. It would nice to have tv on the rainy days. The wifi was spotty.

Staff was super friendly, Location was top, Junior Suite was Perfect when traveling with an infant

Interior sometimes was not like my taste

The property is very beautiful, with a big swimming pool just like in the pictures. The parking is organised securely and they took such good care of us. Whatever we needed, we got in under 5 min, really amazing and friendly team of people.

Incredible friendly people (even got a goodbye present) very spacious and comfortable room (we slept in the Coco Suite), very close (5 min walk) to the little center of Bacalar and a really nice pool area. We booked a sailing tour via them which went beyond expectations. Loved our stay!

Very ample 2 bedroom apartment, with good air conditioner.

Before checkin it rained and they left some windows open, so some pillows were wet. But was solved quickly.