Clio Ella Resort

View of the revier was breath taking

Bathroom, cleaness and dirty shower water.

If you truly want an escape into a jungle then that's the place! Not many will agree with the 15 minute safari drive down the mountain and then a 5 minute cable cart to get there with your luggage and all, but thats all part of the experience. The staff are very friendly and accommodating. The villa is a dream tree house in the middle of nature and a flowing river to compliment the view.

I know its nature and all, but they could do something about the ants in the bathroom.

We loved Ella Jungle Resort, the room was huge looking over jungle and river. Hiking to the waterfall was really special, Ami looked after us so well. We also enjoyed the wellness retreat. The food was delicious, around a campfire. Lalith’s customer service was excellent, a huge thank you to him and all the staff.

Nothing, we enjoyed everything. It may not be for everyone though, you need a bit of an adventurous spirit and mobility.

If you want an experience in terms of location and scenery then this is the place to choose. The experience starts with the 4WD descent and then the cable car. The location is breathtaking. The staff are so kind, helpful and accommodating.

We loved everything but you need to be able bodied.

Water stream in property

Poor room quality - not maintainedPoor service qualityRooms were dirty

Your service and quality would be even better if a short information sheet with a schedule were provided.A brief introduction or some information regarding meals and activities was missing. The staff was very friendly and helpful.

This place was awesome! I have never experienced an entry to my accommodation via 4wd and cable car, it was so much fun!The hiking to the waterfall was really good followed by some zip lining afterwards, we had a great stay here and all the staff were excellent!

Being in the middle of the jungle was magical.. but the whole resort was not as photos showed… the whole resort was totally dated.. whole sections of it were literally falling apart.. it seemed to be staffed by a bunch of young men.. even thought they were very friendly it was completely disorganised

The resort was falling apart, and our room looked like it hadn’t been cleaned in years? I had to return our towels as they had marks all over them.. plus I had to wash out our wash hand basin with my own wet wipes.. the netting over the bed was just some nets thrown over the bed.. in the jungle you need proper protection… all the Curtins etc where do dirty, falling apart… plus no alcohol was provided in the resort.. this should have beenMade clear on booking., plus you had to pre book your meals on an app? Really this was bizarre and wasn’t what we expected… the whole place needs a complete make over, deep clean and a coherent staff management… all the staff wandered around miss matched jeans and T shirts? Just like a gang of young men or a random football team called in to run a hotel? Very low level of service..

The place is amazing, u are literally in thr middle of the jungle. Its 20 om from Ella so when ur here, u are here, u cant go outWe had lake view cabin,its big, looks nice.The only issue was the bathroom, if u shower it will be all water as there is no separation betwen bide and the shower.Overall 8/10 exp

It is such a beautiful property! Getting down there is an adventure - in the jeep & cable car - and once you get there you can feel what a special place it is. The land is beautifully kept, the staff are so kind and helpful, the food is amazing and the river is lovely to swim in. The rooms by the river are beautiful; the amenities are fairly basic, but you have everything you need. The mountain tents (which my mum stayed in) were also very nice and the view was stunning. We did the waterfall hike one morning (which was a little challenging on the way up - there is a small stretch of abseiling involved!) but so amazing once we got there. There is also an Ayurvedic doctor and masseuse on site which was not advertised but is a lovely bonus. We stayed here over Christmas and asked the staff if we could have lunch down by the river which they happily obliged and set out the long table for us. Thank you for the extra effort you made to make our Christmas Day special, Ella jungle staff!

Something that isn’t mentioned in the description but should be noted….There is a suspension bridge over the river to get from the reception to the luxury tents. My mum was staying in one of these and she needed assistance getting over the bridge, particularly when it was dark. So for anyone with accessibility issues or travelling alone I think this is important!I’d recommend installing lights on the bridge and up the hill leading to the huts too. Plus more lights down to the river rooms as I found I had to use my iPhone torch.

The area is amazing. The way into this resort is unbelievable.

No hot water no water even coming to our room! The bedding was damp and smelly not great

location is something to die for!!! cable car ride across the river takes the cake and just is a WoW!!!!river flowing along and no other sound

Location is very pretty

We had a short circuit due to the AC in the middle of the night and that caught fire (room 7B). Heavy smoke was coming out. The Managers did not pick up the phone and there was no intercom. It was raining and we all had to get out of the room with the luggage in the middle of the night. Same was the case with a family from Sweden that stayed above our room.

Amazing Resort in the mid of the Jungle one of the best experience in Srilanka,Super cool staff and very cooperative

No area for complaints

The location of the cabin is amazing, the possibility to hike in the middle of the jungle is very unique, staff is helpful and friendly. It was cool to experience it for one night.

If you’re looking for a place to use as a base to explore the Ella region, this isn’t it, and this could be emphasized much more. Getting in and out is very difficult, you travel on the back of an off-road truck together with bags up/down the mountain bumping and shaking. The room was clean but very dark. Food was ok. It’s a great place to be if you want to be somewhere unique, connected with nature. We were frustrated because we wanted to experience other things in the region like doing Ella Rock and eating local food in Ella but the logistics of this place make it very impractical.

This is a really beautiful place with Flora and Fauna .If you enjoy nature ,this is a good place to hang around And enjoy the sound of water flowing...Remember, when you are there, you can't expect not to have little insects hanging around in the corner This belongs to them, more than to you Enjoy the stay and grab the moments

It was quite an experience to stay here for 4 nights. Everyone was really caring and kind even though we had a rough time at the start with language barrier, but that got better after some time. If the staff would understand and talk english better, I think the stay would even be more enjoyable. We had some options to choose like hiking to amazing waterfalls with a guide, zip lining or bathing in the river. The resort itself is really nice in midst of beautiful nature. I'd say the stay is for sure not for people who are not that adventorous (woody bridges, cable car or long hike as the only options to come to the resort). Also you must be able to deal with some ants and other animals in the hotelroom, cause like the name promises - it's really in the jungle. Food was quite good, they always tried to make us different kinds of sri lankan food. Also some kinds of vegetables and fruits come from their own garden. Our concierge Isuru was really caring, trying to make the best stay for us and always tried to find good options for us. Thank you for the stay, we may come again someday ?

I don't why there are negative reviews. it's a jungle resort and it lived to its expectations. you can't be staying in a luxury property in middle of jungle. arrival experience is amazing. adventure starts right from there. room is spacious and clean. view from balcony to stream is next to amazing. Best thing is the staff they treats you like king and makes you feel very special. very friendly and always ready to do whatever you ask. no is something I didn't hear.my 9 year old son enjoyed the activities also and last bath at river stream is most rejenuvating in our entire srilankan trip.the chef you received us on arrival and isuru at reception were great. no doubt everyone else is equally good.don't go by negative reviews. if you can walk and climb and need a different experience for your kids take then here. they will enjoy.

Liked the nature, and it’s a unique resort

Our recent stay at this hotel was extremely disappointing, despite its fantastic location. The initial impression was positive, especially with the cable car experience, but everything went downhill once we entered our room.Upon arrival, we found two used towels on the bed, which was quite unsettling. We requested fresh towels, but even then, there was no hot water available, making it impossible to enjoy a warm shower in the freezing cold. To add to our frustration, the room lacked basic amenities such as tissues—there was only an empty tissue box.The cleanliness of the room was another major issue. The bed was covered in dirt and dead ants, forcing us to do our own housekeeping. This is simply unacceptable. To top it all off, dinner was terrible, making the entire experience even more regrettable.It’s clear that the staff responsible for maintaining the property are not taking their duties seriously. This lack of responsibility and attention to detail left us with a negative impression of what could have been a great stay.

Ella Jungle Resort is one of the most amazing stay in Sri Lanka.Starting from the entrance in cable car this is one and only hotel in the Sri Lanka it was amazing.Love the concept! Organic Vegetarian food was good and they are growing organic vegetables in the farm area. Eco jungle chalet was also well cleaned and beautiful, it was the river view. Visit the place if you want to zipline, waterfall tracking, natural bath experience in the hotel. Hotel staff very friendly and helpfully.

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