HIDE ELLA Hotel & Resort

Location is goodSpectacular view (this is what you’re paying for really)

Rooms and property needs a bit of love - no atmosphere and lots of renovation noise and electrical wiring around the placeFelt very expensive compared to 5 star hotels we stayed in in other parts of Sri Lanka, but I think this is the price of the region. Aside from the spectacular view, you might be better off going to a budget hotel or splashing fully on a more expensive place. This price didn’t feel quite worth it.

The view from every hotel room in this spot is incredible. The hotel fits in so well with the mountain it feels like you're a part of the mountain itself. Breakfast was great as well.

Shower was slow to drain and caused a bit of a mess in the bathroom.

The views are breathtaking, the staff is extremely caring and nice, the location is great. Waking up with the birds and the balcony in the morning is just wonderful.

Internet in our room was really bad. Like unusable bad, and the property also had very bad 4G coverage.

The staff were impeccable. I cannot thank them enough for their attentive service and hospitality. Food was amazing! Highly recommend their breakfast.

Access. A bit tough to get through with our vehicle but the hotel provided one and picked us and our baggage up from the main road. They’ll arrange the tuk tuk when needed.

customer service was extra ordinary, ever detail was perfect pf the propertyRamesh and Janath were very polite and kind to us. best guys in right place

every thing was 10/10

Views, breakfast, location and rooms are good.

Service not too good. We needed some money change for Tuktuk and did not get any help. We had to go to restaurant next to the hotel to change our money. One guy at reception was very friendly though. Food at dinner was poor quality. Electricity problems many times but due to location. Cold swimming pool.

Great and beautiful location . Stunning view.

The room could have been cleaner. We booked the half board option and dinner was not amazing. Soup was not good and once the chicken was dry and not really eatable. The second time we asked for pasta and it was very basic and not nice. We hoped to have local traditional food which was not available.

Modern design and spectacular views. Breakfast was very good and the wide variety was appreciated.

We stayed 4 nights in Ella and this was the perfect spot for us. The views are amazing and location, 10 min walk to main road, it’s great as it’s a little more quiet and we didn’t mind walking up (a bit of a steep hill but wasn’t a problem for us). We preferred the tranquility and amazing views. Staff very helpful and friendly. We didn’t eat at the restaurant as we preferred to explore the town, only breakfast which was good. They left us a cake in our room as this was our honeymoon!! I rated it a bit Lower as details in the rooms appear at bit outdated despite being a new hotel and overall I think they need to pay more attention to cleanliness and maintenance.

Insanely overpriced and environment issues!!!We spent two days at the Hide Ella Hotel and I’m honestly ashamed to have paid so much money for this place.This wasn’t because of the staff—they were always friendly—but rather due to the management. We had booked a room with a mountain view, and while there was indeed a view, it also included a sign from the neighboring hotel highlighting the lack of a proper sewage system at Hide Ella. According to the sign (and another one-star review from a local), the hotel discharges all of its wastewater directly into the local drinking water system on a daily basis (see photo).Had we known this beforehand, we would have never booked this hotel. We would have stayed at the one next door instead—cheaper, more charming, and offering free yoga sessions (we know because we attended one class for an additional fee for walk-ins).For the price (300€ per night!!!), the room still had mold in the bathroom and exposed electrical wires. In my opinion, this is nowhere near a four-star hotel standard.Due to the rainy season, we wanted to use the spa—but that was a disappointment as well. The entire area was uncomfortable, poorly lit, and the sauna shut off automatically after just 12 minutes (you had to turn it on about three times before it was even close to warm, and it was just a basic infrared sauna designed for home use). We didn’t try the steam room, and the jacuzzi was covered. A staff member noticed us in the spa and silently opened the jacuzzi cover, but didn’t turn it on. We had a look ourselves and the awful smell explained why. For non-hotel guests, an absurdly high fee is charged for this spa experience.Overall, the hotel felt empty—except for a few Instagram bloggers seemingly there just to take pictures. A hotel with no soul.We can’t comment on the food because we chose not to eat there. We didn’t want to support the hotel any further given the sewage situation.

Absolutely incredible! This is a quiet peaceful hotel with mesmerising views. The team were so accommodating and went above and beyond.

Absolutely out of this world as regards the view from the rooms and restaurant!! The staff are very friendly and the food was good. Communication could be better. Housekeeping needs to check the shower dispensers to make sure that they work.

Wonderful location and views. Staff were very friendly. Room was comfortable.

There was quite a lot of mold in the bathroom. Sometimes empty glasses were left on tables for a long time.

One of the best hotel i've stayed at in srilanka!Delicious food,friendly staf, and a breathtaking view. Highly recommended!

The hotel has lovely views from the rooms and the reception areas. The room was spacious and very clean and the bed was very comfortable. The location was a little further away and up a steep hill but still easy to get into the main parts of town with a tuk tuk.

From early in the morning I could hear cutlery and plates being sorted and this is because the breakfast area sits not far from outside the room. So having a lie in wasn't that peaceful. The breakfast area is in a lot of shade so was actually very cold sitting there.The food was also cold despite being in the heated pans. The one restaurant staff asked me about it as other staff had complained. There weren't many options for vegans which was a shame, especially not having any alternative milks which a lot of hotels did have. For a boutique hotel and for the price I think some things can be improved.

Location with a great view to the hills (not from all the rooms, but we were lucky to get the good one). Breakfast was very good in a panorama restaurant. Wi Fi was ok. The room was quite comfortable. There is a pool, sauna, steamer, but we have not used them

no adapters in the room.. could not charge our phones. The hotel staff helped to get one, but it was not working properly. The hotel is up on the hill and quite difficult to get to

Beautiful views and beautiful rooms, however it is a bit of a steep walk to the hotel (no issues for us but worth noting). Breakfast buffet was ok with a good selection of western and Sri Lankan foods. They also have a beautiful terrace with stunning views!

Property didn’t feel as luxurious as the price point though, specially compared to other properties we stayed in Sri Lanka! Pool didn’t look very clean and wasn’t inviting to lounge sprung there.

Nice clean and modern. Felt safe and the room was very comfortable with all modcons. Can see what they’re going for with the look and feel. It feels geared to youngsters with table football and darts etc. good views from the room. Very kind staff

The photos and price tag made us think it was a luxury hotel but it wasn’t really. Because of its many levels it felt quite disjointed and a bit dystopian. Some of the communal levels are in darkness as they’re set under other projecting balconies. I thought it was overpriced for what we got, but we booked last minute so may have paid over the odds

The view and the service is excellent.Also they had great food!Recommended!

Breakfast was great, the view from our room and the hotel in general breathtaking.

The hotel restaurant's menu was really wide, so it could benefit from focusing on fewer dishes and making those perfectly.