Gea Kaimaktsalan Hotel & Spa

Location, peaceful atmosphere.

Broken hairdryer.

The hotel has great parking space. The staff was very polite and helped us with every need we had. The room was super clean, comfortable, spacious and covered all our needs. Very spacious and nice overall bathroom too. Our room even had a fireplace in it, they had all the required things in the room to light it up which was a very pleasant surprise. We even visited the spa area. It is a nice place with a Jacuzzi and a lovely hydromassage bathtub. Overall a great great experience! I would highly recommend this hotel to everyone.

The breakfast we had was ok but simply not as good as the rest of the experience at the hotel. That is why we gave it a 9.

Very nice room, clean and comfortable!! Peaceful place and very polite staff! We had everything we needed for our stay.

Maybe there’s something they could do to isolate the rooms because we happened to listen to our neighbors private… moments, more than we could ever need to. Haha..

The view was amazing and the room very cozy.

Only the bed was not excellent.

Location, clean, friendly helpful staff. Room size was big. Great view of mountains.

Nothing bad. The spa pool and sauna facilities could be bigger but good value for the cost of using them.

A very spacious and beautiful room with windows/door to two sides and splendid view. Very comfortable bed. We also enjoyed the fire place but did not have time to use the whirl-pool. We used the hotel spa instead. The pool is very small, the whirlpool was nice, even so not very bubbly. Unfortunately the sauna was only 40 degrees warm. We had breakfast served in the room. It was very nice with a lot of variety. The staff/owner were vert nice and friendly. We definitely come back to this gem. The location is amazing with mountain and valley view. No houses nearby, so it is very quiet.

Sauna was not hot enough. Only 40 degrees, but which seemed enough to sweat. Whirlpool with not many bubbles, but with nice temperature.

The room was very comfortable. The view was relaxing combined with the fireplace. The hotel is also around 5 minutes away from Loutraki. The staff was also welcoming and accommodating

The lighting on the bathroom is low and also there was a smell but when we let the water run it went away

The hotel was located in a calm area, a bit outside the village, with an amazing view on the mountains. The host was welcoming, the room was very clean and confortable.

Unique location close to sightseeing in the area. Easy to find by car and plenty of parking. Gorgeous views from the room and around the hotel. Clean and spacious room. We received an upgrade to a room with jacuzzi. Booked the private spa area in the evening for 1 hour. Very big and cozy area with jacuzzi, Hamann and indoor pool. Price is 15 euros per person per hour and totally worth it! Evening receptionist was very welcoming and friendly.

Only thing worth mentioning is that the fridge did not work and a bottle of water in the room would have been nice. We received two bottles when asking for it so that made up for it.

Everything was perfect, lovely family owned property. Extremely friendly. Amazing location.

The lack of local transportation. We had to constantly call for taxis to get into the center.

A beautiful hotel suitable for both summer and winter, in an excellent location near the Pozar springs. The rooms were comfortable, spacious and very clean and the staff very friendly and accommodating. Breakfast was amazing with a large tray for each person that contained a huge variety of continental and local delicacies. Highly recomended

Everything was just excellent. Nothing worth mentioning.

location was good

room smelling smoke and no English speaking host present. no good chairs to sit. confusion on breakfast that was not there but was initially included on the site.

The view towards the mountain.

Our room had a heavy smell of smoke. It turned out they had not cleaned properly the fireplace. We had to remove ourselves the ashes that were causing the smell. We were told they could not clean it at that point because the cleaner was off and would come back the next morning.The lights were positioned on the wrong side of the room so we could not read a book when on our bed and the main light was very strong. I would expect this place to have paid more attention to its lights so that visitors can relax better.

Clean Nice staffBig rooms

Shower wasn't goodBreakfast is just ok

clean, comfortable

the staff was very unfriendly and arrogant

Great housekeeping, it was clean with nicely furnished rooms. But, we left after 3 hours as staff incredibly rude, facilities were not as advertised, still got charged full price of two night booking. After several messages and phone calls, booking.com offered us only 40 euros compensation as there were no spa facilities (which are still advertised as open and available on the booking.com listing.)

english speaking staff advertised, but not available. (staff unwilling to try all the tricks we know to communicate as world travelers with gestures and translation devices). When we checked in we were scolded for leaving screen door open, handed keys no explanation of room location, no help with luggage, and we asked about location of the spa facilities by gesturing to the brochure, we were told “NO!”. Facilities were not as advertised, (no spa, no pool, no bar), wrong rooms were assigned far apart in a totally empty property. We demanded staff call English speaking management. We spoke to a very rude, sarcastic, patronizing manager over the phone who told us we would be refunded via booking.com if we left immediately, but then refused to refund. The location on google maps shows the hotel close to Pozar thermal baths, but they are actually located out of the town on the main road, nothing in walking distance, rooms face noisy traffic.

Spacious, clean and very comfortable hotel outside Pozar.

We booked as it advertised its pool and spa - however these were closed during the week (admittedly off season) when we were there.

It is a common say amongst companies that "we are our people", and for Gea Kaimaktsalan Hotel this is totally true! Exceptional level of customer care by all members of the staff, with special reference to Anastasia who did everything in her hands to make us feel like our home (thank you Anastasia!). Also, we have to mention the high standard of the spa facilities inside the hotel, which is the main attraction and it plays the most important role of our experience as guests ?

Always with the best of intentions, a minor issue (from my pov) is the poor electrical installation (lighting switches) in the room and the fact that there was not a master switch by the bed.

location-facilities-staff

everything was pretty great , if I can add any improvements of the room I could say there could be a better couch( bed was pretty great ) and maybe a larger tv since there was space for it .

Great quiet location, with great mountain views. Nice decoration and very comfortable rooms at an affordable price. Little 3 legged cat on the yard is the show stealer though! <3 Great experience!