BULL Costa Canaria & SPA - Only Adults

I like the view from our room. The spa services were FRIST rate!

This is totally my fault! I did not know what Half Boarded meant. I was not aware that breakfast and dinner were buffet. If I had known that I would have selected another hotel for our stay in Gran Canaria. The reprimand when attempting to help myself to a soft drink was shocking!

food was good

While they are selling themselves as "higher end" hotel, there is cheapness and unprofessionalism all around. Like asking for cash deposit to get a towel. Not including coffee and other basic drinks in half-board option (even coffee from machine was not included). While some staff were amazing, some staff acted bit off. Checkout process was also spotty.

We had one of the bungalow type properties by the pool, the location was fantastic and although it is near the swimming pools it is very quiet. The property was clean and very spacious with a massive double bed. Loved having our own private area with sun loungers and tables and chairs.

There was nothing we didn’t like about the property

Location Swimming pools Food Excellent Spa Excellent gym with -nice mixture of machines and dumbbells for guys and girls ( adequate poundage so you can have a good workout) plus nice selection of benches) to top it off they provide towels and water too so you don’t dehydrate.Nearly forgot- excellent helpful staff!

Great staff, excellent location short cab ride to Playa del Ingles. Food was better than expected. Lots of facilities. Good gym.

Standard rooms have noise issues - avoid the side rooms on the right (when facing beach) aircon plant room and vents are very loud. Also avoid any rooms near the lifts - slept very poorly.

Nice hotel with sea view. Great garden. Warm pool. A lot of things to do in the hotel - minigolf, pingpong, shooting, petang etc.

The beach was a disappointment - not much to do

great location and very quiet. The food and service was excellent. we really liked the tagging arrangement of the sun beds which takes away the towels on sun beds first thing in the morning! A great idea!

Building work going on next door. Don’t request a side view room if you want a quiet room as you will be overlooking the air conditioning units and service area.

There was a varied selection at breakfast and everything was fresh. The dinners were good too. The pool area and garden are nicely kept. The Spa was well presented and well run.

Restaurant drinks were extra for half board, and overpriced. The room key cards were cancelled before the 11am time limit so we had to go down to reception arrange for retrieval of our already packed luggage. The sunbeds are allocated to avoid disagreements; the available beds were in the shade for much of the day.

Location is great with direct access to the beach. Pool area is lovely and the sunbed system is a very good idea. Pool is heated during the winter months. Spa area is fantastic and the circuit is brilliant many other hotels would charge but its all included as an all inclusive guest. Food was very good especially in the pool bar, the hot stone steak was excellent. Gala dinner on Christmas day was exceptional so much choice. The staff that serve the outdoor area of the restaurant were also brilliant, extremely attentive.We had the suite with jacuzzi which was just amazing so worth paying for the upgrade.

Some staff not so friendly felt like you were incrementing. Alot of favouritism towards the German guests which was around 80%. If you like having fun and laugh alot be prepared for the looks or stares.

What a fantastic hotel, excellent staff and facilities.So clean and comfortable.Reception helpful and happy!Fatima at the SPA 10/10.

Completely understand the smoking zones, however non-smokers have taken over the smoking area by the pool which is unfortunate as the smokers cannot smoke in the non smoking area but the non smokers dont smoke and take over the smoking beds!!!!!

Excellent hotel Adults only . Comfortable rooms and superb food .

The breakfast was very rich with a lot of options. The location was great since it was directly by the beach and close to everything you need. The staff was friendly overall and very helpful.

There was a huge construction site just next to the hotel, which means there was not one quiet minute starting from 8am. We have not been informed previous to our stay about that. The food other than the breakfast was not really good in quality which is a shame for an all inclusive hotel. Overall our stay was okay but we’d definitely not come back as all inclusive is not at all our thing.

Location, staff , food and facilities.

Food excellent; bar service also very good

Servicing of coffee machines at breakfast (refilling with beans etc)Allocation of sun bed system

Spa facilitiesRestaurantsSea viewActivities

Water in SPA facilities too cold for my tasteTennis court surface needs redoneTennis racquets and balls were in pretty poor condition. If you have a court it's worth investing 100 euros in two basic racquets and redo the strings every 2-3 months. Also, balls need changing at least 2-3 weeks.More veggie and vegan main dishes in the restaurant, it's almost 2022 and more and more have these preferences.

The Spa was excellent

The choice of drinks was very restricted. Mainly beer. They only had one very poor beer at the bar with no bottled beers (even spanish ones)

Locality is great, room view nice, breakfast very rich and good

Safety deposit was mentioned as included in the room equipment but finally extra charge per day was asked to be able to use it. In half board dinner no any drink, even plain water is included.

Food impressive service and quality Better than 5 stars hotels

Niets

Great breakfast, lots of options. Fantastic spa

the stunning scenery

the evening buffet food