Hotel San Agustin Beach Club

Good breakfast,location brilliant. Staff okay. Very relaxing atmosphere. Remain as it is

SOME staff need morw training especially on arrival from a long day travelling

The Hotel San Agustin Beach Club is located in an excellent location in San Agustin.The San Agustin shopping centre is 5-10 minutes walk (slightly uphill) and you have access to Spar (supermarket), shops and multiple good restaurants. The hotel readily books you a taxi to the shopping centre/taxi stand, if it is a struggle to walk to the shopping centre.The hotel is located next to the San Agustin Beach which is a volcanic sand beach. The beach is not overcrowded and there are plenty of sunbeds and umbrellas which can rent for small fee from the beach wardens.There is a restaurant on the beach with a toilet facilities, so you can easily buy drinks and food. We frequently headed back to our hotel as it so close.The hotel itself is compact and designed like the interiors of a cruise-ship. It was very quaint, clean and comfortable.The staff were extremely friendly and helpful. The reception and restaurant staff were very cordial and always had smiling faces.We were welcomed with a complimentary glasses of sparkling wine whilst we were checking in. We were offered beach towels for each of us.We booked a triple room with an ocean view, which had a large bed with a comfortable mattress bed. The balcony view of the Ocean was amazing and definitely worth booking an Ocean-view room.The hotel room was clean.There were bathrobes for each of the guests and plenty of cupboards. On the first day, we had complimentary water bottles, teabags, sugar and milk. Thereafter, we bought water from the hotel or the local Spar. Thereafter restaurant/reception gave us teabags, milk and sugar when we asked them.Breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit) and holiday unhealthy options. In addition to the buffet style, you can order crepes/pancakes, eggs done different ways and so on from the kitchen.The 2 pools were clean and good for families. The jacuzzi was lovely under some trees.

The downside is that the hotel is only accessible to the beach via relatively steep steps. Therefore, it would be amazing if the hotel considered constructing a ramp or lift to make the beach more accessible for prams and wheelchairs. Unfortunately, there were only 2 areas with sockets in the room. One area had about 3 sockets behind the TV which was difficult to access. The TV, kettle etc were already.There was one socket on the opposite wall near my mattress bed. However, we managed as we brought multi-plus adaptors with us.

Very nice hotel. The whole team is really doing their best to make you feel comfortable. Breakfast variety is good enough, it was not boring and everything was fresh. Dinner is also good. The hotel us not very big, so not too many people...facilities look like a private zone

Open buffet for dinners on a daily basis, not only during barbeque's days

Massage, dinner, breakfast and pool area.

Bed and more information about the hotel and its services

Breakfast

Pool not very cleanBathroom dated

Very clean and friendly, great staff and good food, room was very clean and was cleaned every day ?

Peaceful, plenty of sun beds , cleanliness and staff

Needs a little bit of refurbishing and proper restaurant open more !

Being close to the beach and walking paths, the rooms are cleaned everyday and the staff are very helpful. Breakfast is excellent and dinner is good.

Small hotel so the facilities are limited. You need to pay extra for the safe and it’s far from Maspalomas (45 minutes walk).

Good breakfast, nice view, attentive staff, good location, big room.

Too hard, uncomfortable bed. Extremely poor gym. If the gym is important to you choose another hotel.

Location was good Breakfast was very nice and the Barbeque/ buffet dinners

The set dinner, not always my favourite dish.Also set dinner small portions, I was on a hillwalking vacation, so needed calories

Next to the beach and promenade. Very good breakfast with great service. Helpful and friendly staff. Nice pool area. .

Gym room was quite small and limited. Interior could have been updated - especially bathroom.

Liked the location

Breakfast coffee was poor quality and often lukewarm. Lots of thing s need attention, such as broken sun shades/umbrellas

The breakfast was excellent, buffet. Great selections and the dinning area was fantastic..The staff were soo nice. Great service.

The dinner is a 5 course. Served to you . Set menu with no choice ..tasty but extremely small portions Twice a week there is a dinner ,buffet snd that was great.

Paid for a room overlooking the sea which we got. Room was old fashioned there was only two plug sockets one in bedroom and one in bathroom. The room was clean and it was lovely to leave the patio door open and listen to the sound of the sea. Two single beds with two armchairs in the room. Alan who was at reception was extremely helpful and advised us where to go. He knew my name throughout my stay which I was impressed with. Excellent breakfast wide selection of food. The beach was so close to the hotel. Went swimming to another beach as it was safer.

The dinner was a set meal and the waiters served the food wearing white gloves. There was a barbecue twice a week which was my favourite as I like to be able to chose my own food. There was a sit down meal in the conference room another night with entertainment.

Location excellent.

Check in process & allocation of rooms. Incorrect room type allocated to numerous people. Couples give twin beds. Friends expected to share double bed!! Very difficult to get this rectified.

Location, friendly staff, comfortable beds, good choice of breakfast items.

Not all facilities open, dinner package expensive.

Excellent breakfast (buffet). Great choice and very attentive staff.

a) One of the two pools was being repaired during our stay (which was not too bad since the other was available).b) Sauna did not work and would recommend to improve the fitness room.

Location - overlooking the sea! Good breakfast Fab staffNice red wine

It says there is a gym however this is not the case!

Breakfast was excellent. The resort was located on the beach front which was so beautiful! We like to walk but found the area not so nice esthetically. Maspalomas is not very nice just shabby. Big plus no English or Irish at the resort so we really chilled.

The area around the resort was the only thing we did not like!

The breakfast,the pool area,the room

The evening meals