HD Parque Cristobal Gran Canaria

Wonderful place for a family holiday (kids are 4 and 1). We loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and green. The facilities for small kids are amazing - kids clubs, perfectly pitched activities, friendly coordinators, playgrounds, kid friendly swimming pools. Massage, spa and gym for the grown ups. Very well stocked breakfast. Free parking right by the hotel. Brilliant!

Spaced out bungalows in lovely grounds. Food and drinks good. Great for families with young children. We did have a bit of an issue with ants so I'm glad we were all inclusive and not cooking or eating in the room so could largely keep them at bay with spray. No problem getting sun beds during our February trip.

Polite and helpful staff, great food

It would be helpful to be provided with basic cleaning items (a dish cloth and washing up liquid) so that when guests wanted to sleep in and not have cleaners disturb this, guests could clean kitchen items themselves.

Bungalow was very spacious, massive bed. All conveniences thought of: multiple sockets, usb charging, great luggage space. Big bathroom with two showers, new fluffy towels. Fantastic breakfast with lots of choicea. Nice pool (not too deep). Lot of privacy still. Good parking, not too far from restaurants. Laundry facilities on site. Grocery shop on site expensive but good. Hot water all the time. Really nothing to fault.

Not a negative, but just a note for couples without kids it is very family oriented place. With two sinks not a lot of places to put toiletries. Could have a rack outside to hang beach towels and bathing suits.

Exceptionally clean and well kept property with a great breakfast buffet and superb facilities

Quite a long walk to the beach

Clean and nice facilities, staff was nice too

Food could be better, more variety and a bit bland

food and accommodation was amazing. freshly cooked infront of you. we upgraded to all inclusive very good value for money

nothing very good thankyou

Everything clean, good food, friendly staff. A lot to do for children and more quiet place for grandma and pa when needed. Free bus to the beach.

Slides in the swimming pool

The rooms, the food, the services...the price is incredibly high for what it offers. The rooms are old bungalows.

nice pools, nice spa, the breakfast one of the best, the bungalow was amazing, big and good bed, good shower, big TV, coffee machine, sunbeds' the cleaning people were super nice!

nothing not to like

The apartments were really spacious and great walking around the hotel area, I had my family stay in other bungalows and it was very nice walking over to them. The breakfast buffet was nice and we always found something to enjoy there

A little more variety in the breakfast buffet.The apartments/bungalows may need sone maintenance as one tile in our bedroom was loose and cracking sound always when walked over.

Great entertainment for kids and comfy rooms

Buffet food quality is terrible

It’s very nice environment.. like a big garden , green calm and clean.. everything is close by, supermarket is just outside of hotel area as well as many restaurants. They clean 6 days a week, there are different activities for grown ups and kids 6 days a week, staff is kind and helpful. Breakfast buffet is enormous with so much to chose from. Dinners are thematic so I would recommend half board. Bed was big and comfy

I wish it was more clear what activities are available every day, I wish it was easier to see the food menu for the day. And I wish the room was a bit cozier , maybe better lighting or wine glasses in the room. I missed information that not all rooms have kitchen.

Resort, staff, activities.

All inclusive buffets were poor, food was bland and menu was repetitive

We booked this hotel at very short notice when our flight home was cancelled. The gent who greeted us was efficient, helpful and courteous.

Breakfast started at 0800 which was too late for us as we had to return to the airport in order to catch our flight - 0730 hours start would have been better!

Great location and lovely setting

I requested a late checkout with plenty of notice and it wasn’t available

Clean, comfortable

Pool towel could be included in the basic price

Incredible! We swapped hotels to here 4 days into our 10 day holiday and prayed it was as good as it looked and it truly was! Welcoming reception, spacious clean rooms with brilliant air con, amazing swimming pools for the kids - and a beautiful touch that they gave us a teddy bear in our babies cot on arrival with a note to say it was for him to keep. The food was incredible. We did B&B as were non drinkers and like to explore restaurants so didn’t think we’d make use of the ALL-IN but the breakfast was amazing and we ate in the Restuarant on one night at our expense and had a lovely Mexican themed night. For those who like to eat out I can highly recommend El Rodeo and The Greek Village which are a short walk from the hotel. The Greek as the best Greek I’ve ever eaten. I hightly recommend also getting the free bus down to the beach it’s a lovely day out. You can rent chairs with umbrellas and there’s lovely places to go for a drink to get out of the sun. You can’t go wrong with a Cafe De Paris in Gran Canaria they have one down the beach and at the Yumbo. Also very handy you have a supermarket on door step and can use your room key to go out back gate directly into it for any late night drinks/snacks! Thankyou for an amazing stay, we will be staying with HD again!

Not a single thing and I promise I have high standards!

The facilities were great, pool and room were clean.

The food wasn’t very good

Perfect location. Good amenities although the main swimming pool was under some work. Quiet. Good breakfast

Cleaner didn't wash the dishes and we couldn't either as there was no soup at all. Quiet, and very family orientated.