Excelsior Dolomites Life Resort

Everything was excellent: kind and efficient staff, great food, great spa, wonderful location

The outdoor pool was not warm enough.The room -however well kept- was dated (i.e. no soft-close hinge in the wardrobe's doors, not led light inside, bathroom outdated)

You are up for a treat in this incredible hotel. Great location ski to door, amazing food and cocktails, attentive and polite staff, every step of the way was very well thought of.. from the moment you wake up till the time you go to sleep. 100% recommended!!

The hairdryer could be better quality. Also it should be mandatory to cover your private parts with a towel in the spa area, It's a cultural shock to see naked men in the sauna all the time (mostly men were fully naked).

Friendly and helpful staffGreat and spacious facilitiesThe food was amazing, great variety.Loved the organization and the way you get the same table evry time and pick dinner at breakfast.

Stunning setting but the super attentive staff and quality food and cocktails made our stay extra special and of course the adult only infinity pool made it a trip to remember, just wish we could have stayed longer! Thank you

The view and the coffee.

We are a young Australian couple, we had a huge drive from Venice in the icy snow. We messaged them a couple hours before we arrived letting them know that we’re worried we couldn’t get there as the snow and ice were so bad and they suggested doing it without chains, which as we were slipping around the road and unable to break properly I think is very poor advice. We finally arrived later than we had planned and when we arrived we looked a little shabby after putting chains on in the snow. We instantly got made to feel out of place, we went to the room and it smelt stuffy and a weird smell was coming from the drains. After, we came down to dinner and again we’re almost treated second class. To the point where we ordered wine and they just never even brought it to us. The dinner was at best average and the bread was literally stale and crumbled everywhere. We have been travelling for over 4 weeks and eaten all sorts of places and the bread here was the worst we have ever had. It was so stale we couldn’t even eat it. We finished dinner and went upstairs to see the rooftop pool and it was closed. We saw an incident where a staff member wasn’t treated well by people above them. The pillows were horrible so hard and small, the bed was like a rock. We woke up at 8am, very sore from the bad bed and so we quickly got into our robe and went to the roof top pool. But nope, it was again closed only open between 7:30-8:30am in the morning. The outdoor pool is also 33 degrees when it is open and when it’s very cold in the minus outside that’s not warm enough. We went down to breakfast, that was fine and the bread wasn’t as bad. You have to check out by 10am, which is very early. So we ate breakfast and checked out, ten minutes later my partner had realised he left his watch on the bedside table. We went back to hotel and were not even acknowledged, we asked them to run up and grab the watch and they didn’t respond and just called the cleaner.

Nice place, very good food, wonderful view from the swimming pool.

A little bit old hotel. Inappropriate price for quality.

Superb

Exceptional

Exceptional

Best of the best ???

Exceptional

Exceptional

ALL THE BEST. WEE DEFINITELY WILL BE BACK

Exceptional

Exceptional