LAUR HOTELS Experience & Elegance

Our stay was beyond expectations. Upon check-in, we received a free room upgrade. The facilities and pools are well maintained and clean, they are well laid out so that there is no crowd. The sandy beach seems a bit narrow and small, but every day we found sunbeds and umbrellas.Among the pools and the beach is a beautifully landscaped garden and an amphitheater for evening entertainment and shows. At the entrance to the road is a private parking lot, fenced and guarded. There are several restaurants and bars with unlimited consumption of food and drinks, aqua park, spa...In Turkish hotels, tip boxes can be seen on every corner, where the staff try to somehow extort tips. I didn't see any tip boxes in this hotel and the staff were diligent in their work. Of course the staff will gladly accept a tip, but they never extort it from the guests.We would stay at this hotel again for the same price.

It felt safe. It was clean. Some great staff. Perfect location for my needs.

Property was great - only problem was some clientele which made things very uncomfortable at times.

Breakfast is good

The rooms are warm, The corridors are dark Everything is old. Only the foos and anime are good

Food was ok, but not too many healthy optionsPrivate beach is good

The buildings are falling apart, lobby and reception floors are holding up more or less, but the rest is really out of shapeThere were electricity blackoutsWifi is just terribleBest seats near the pools and on the beach cost extra and it's quite expensive, especially for what you get, the booths are quite dirty, in some cases the ground under them shakes when people walk byBars are super weird, all soft drinks have lots of sugar in them, almost undrinkableStill water is dispensed in individual small plastic cup shaped bottles, not very environment-friendly

Not enough tables

Food, drinks,bar staff

The location and the variety of places inside the resort

The public WC needs to be cleaned in more regular basis

room was clean and modern. food was delicious and great variety.

swimming pools are hard to get in and out of for someone like myself with walking difficulties/disability. no day time pool activities nothing for teenagers to do

Everything was great. Superb tasty food. Very polite helpful staff. Room was really nice Easy access to whatever we wanted to eat and drink.

The mattress was Very hard. Not comfortable.No entertainment at night, or what there was is poor quality. Sometimes music with heavy beat, too loud, at beach. We had to leave.

The staff were generally exceptional from arrival, and through all the departments. At most points attentive and very friendly. The hotel offers a good variety of nutritious hot and cold food. Outstanding in the areas of Bakery and Patisserie! The accommodation was perfect for our requirements, given my disabilities, although not ideal in location for someone with obvious mobility limitations.

It only takes one bad experience to spoil that perfect break, and for anyone with potentially fatal food allergies, the hotel ostensibly went to extreme lengths. Sadly cross contamination left my final experience as being very ill, continuing after checking out. It didn't register that I could not manage anything stronger than water, and avoided all food service areas.I also didn't appreciate the tall, arrogant lounge waiter speaking loudly at my ( in Turkish) to ensure that I was very aware of his being unhappy. Having him come out of nowhere, his actions were far from welcome and, as it turned out, should not have been addressed to me- or indeed any guests in such an abrupt manner.Perhaps greater thought could be given to both location and content for animation? Inclement weather occurs even in Turkey, and guests with mobility issues will struggle to attend the amphitheatre. Evening entertainment could certainly not be described as five star.Lastly, not all guests of retirement age are comfortable with technology. Telling guests in response to any questions to scan their key cards is isolationist. Failure to have a full list of non alcoholic beverages available should be standard in in Muslim country. It aligns with religious beliefs and of course many guests with medical issues cannot tolerate alcohol. Given the high price of purchasing alcohol, anything which reduces that consumption should be S.O.P. - just not here

good landscape, good location, good quality food, sitting arrangements were good.

not enough entertainment activities.amfi theatre closed throughout our stay, even though hotel was full of guests.no volleyball, archery or airgun as per their promotion.limited variety of food, although food tastes good but number of dishes could have increased.kids swings very old woth no safety measures for toddlers.

woke up at 2.15am to blaring music but it wasn’t from the resort. it was from the beach beside the resort. it woke us up and we were on the 6th floor. so it was loud.

Leaving 2 days before our stay should have ended

Everything, hotel was disgusting not been cleaned ever we were stuck in the lift 3 times within 24 hours, all ground floor in darkness had to use torch to find lifts or stairs, bedding didn't fit the bed.Me and my wife have been going on holiday together for 32 years this is the 1st hotel we have left before it ended and paid again for a different hotel.

good family hotel with plenty of activities and many sun bed places to relax.

to loud music in the pool area all day and people “reserved” sun beds with towels early in the morning. extra cost for using the pir.

Overall, the property looked beautiful. The staff are friendly and helpful, and the facilities are very good.

Initially, we were given room 2223, the door was broken and the room was above the lobby bar, so was very loud. The bed was very uncomfortable, and the curtains wouldn’t close. We stayed in this room for one night, and asked reception to be moved the next morning. They gladly moved us to a new room, while we had breakfast. They moved us to room 2112, which was next to the staff entrance. While it was quieter and more comfortable, the door didn’t close properly, the lights weren’t working, the tap worked the wrong way and there were exposed wires hanging out of the wall. We only stayed for 3 nights, so made do.During our stay, the hotel was full of Russian families, who drank and sang long into the night.

Hotel was clean & room was very spacious. Multiple pools & beach with sunbeds always available. Lots of choice of restaurants & staff pleasant. Cleaning staff very good & came every morning. Good location, out of town a little bit but easily walkable & the local buses stop right outside &, take you there in 5mins for 7.50 lira per person. The views are stunning and despite minor issues with communication it was an amazing hotel.

Our room was extremely noisy. We were on the 2nd floor I think due to travelling with a child which was great in terms of accessibility to things, however the outside noise was very loud all through the night. We also couldn't find any information on what was on I.e. where the kids club ran from, if there were shows on. There were posters displayed saying kids club & shows but it didnt specify times/location so in our 4night stay we only made it to one show which we found accidentally. Also the water slides are only opened certain hours which again there was no signage for. None of the outside restaraunts have menus at all & nobody seems to know where you can get things from if they dont serve it - I.e. we seen people with wraps but all the restaraunts/bars we tried said they didnt do them. Nothing major at all but could be improved.

Very good, food was brilliant. Staff was lovely just maybe a bit more attentive around the bar and maybe some more entertainment for adults like water polo or good games. Overall great stay

I experienced one of the worst leisure trips in this hotel. I booked 1+3 days in this hotel and paid the fee, and it was due to a problem on the booking .com, one day was canceled, and because we planned to stay for one day, the fee was paid. The matter was resolved with the coordination of the hotel manager and the reception, but one day remaining to finish they told me at 12 o'clock that I should leave the hotel and even did not allow me to eat lunch, also don't let me time to confirm with booking.com considering that I am a member of GINUS, they treated me rudely and unethically. And to the management of the liar. I don't even give the reception of the hotel zero points and it is negative...

When a capable manager declares a problem to be solved, must must do it in practice and not say lie

not worth any money

dont book this hotel if u are thinking that will be the same as in the pictures.in the whole hotel where just one lady at the frontdesk and the towel lady at the pool friendly.the food was a disaster, food what was 2/3 days old.The security doesnt do there job, checks no one who is entering the hotel.prices for entering beach club where af front desk between 50-100€ and at the beach self200lira..the pools are dirty, the room was smelly and dirty

Really nice hotel. We had some issues in the beginning but after everything was sorted out. We wasn't happy with our room and manager was really helpful and he changed room straight away. All staff was amazing and really helpful. Food was really tasty and they have different option's to choose from. Cocktails they was good as well:) . Really nice and clean rooms. Everything was perfect ?

location was absolutely stunning and the staff throughout hotel were so attentive especially deedee and Mari in the spa. facilities were excellent and beach club was perfect

nothing everything was perfect