Maya World Didyma Hotel - Ultra All Inclusive

Nice and peaceful and was able to relax

Once into my room I discovered that the shower leaks hugely and covers the floor outside the shower, which becomes very slippery. Half the towels in my room are stained and I refuse to use them and the water that comes out of the tap is a yellow colour. All not very nice! Secondly, on the third day of being at the hotel, I returned in the afternoon to find that your housekeeping team had left there chemicals in my room! Is there no quality control. I find this very disturbing to leave chemicals in a guest room. Lastly, evening food service, for the last few nights the evening food service was horrible and so slow and it looks like extra chefs were brought it to firefight the problem but it still had no impact on the quickness of service times. I personally waited for 40 minutes just to get to my plate before I even put any food onto it.

The bed linen was dirty with hairs and grime. We had travelled there and paid for the room upfront so I persuaded the family to at least stay for lunch. We booked in at 1pm and I couldn't wait to leave, we checked out at 4pm - I couldn't wait to run away. The whole place smelt of sewage and the sea was grey like the northern sea in England for turkey this is disgusting.

The reason I booked is because booking.com advertised it had a fitness centre - oops - no fitness centre. The buffet food was completely self-service, without servers so everyone was touching everything to get to the food - disgusting. The whole site including the dining area (only outside - where do you go if it rains - must be your room) smelt of sewage there are even sewage pipes aligning the road into the 'resort' to be sunk so akbuk must be one of the sewage outlets for didim. The bar staff asked me if I was German, hum answered 'no way' - then asked me my favourite football team - are you having a laff (oh of course us British are all football obsessed - try a different subject with me). There were no sunbeds available either around pool or on the' beach' but after looking at the beach/sea there was no way I was going there anyway. There was darts competition going on outside our room/beside our patio. On being escorted into our room the air con was on, I didnt think it through why - hubby noticed the electric slot had a card in - anyway I went back to room to pack the small items we had unpacked to leave, wasnt cool anymore and room/bathroom stank with flies flying around, hubby asked me where the card had gone - the staff were coming into the room to do things like put water in the fridge, so no privacy, no safe available in room as advertised, no fishing as advertised, canoeing - there was 1 canoe on the sea, floaty boats - there was 1 on the sea, I can go on and on with negative comments- in summary this hotel was not as advertised, expectations completely wrecked, we checked out at 4pm - person on reception didn't comment or ask why - cos they knew why, not to Turkish standards - avoid

Everything was perfect. Staffs r friendly and room was soo clean, sea was perfect

Location and food

Done staff are very ignorant but some are very exceptional

We were a group and everything went amazing. Facility was amazing even we were in the winter directly food was incredible and stuff was really amazing. Thank you much guys hope to see soon

great beach and sea

food quality poor

Excellent location ,wonderful staff