El Lodge, Ski & Spa

Ski services could be improved. It is a 3rd party but their communication is not great, especially for beginners. Lots of confusion each day, incorrect skis, etc.

Great service. Nice restaurant and nice rooms

Children not allowed in the indoor pool

The property is amazing in every way ! Extremely comfortable, lovely spa, lovely restaurant, entertainment weekends . Lovely food, drinks , staff.

The breakfast, the lunch and the dinner are extremely good in this property

The furniture of the hotel is perfectly in line with the mountain style, very nice, clean and equipped with every comfort to welcome tourists who go skiing and satisfy their every request

who knows it needs more staff to take care of the details more meticulously and the sun deck restaurant found it terrible, the staff not attentive at all, slow and unfortunately I had to try the worst foudue of my life

Great stay, very good service, from the pickup at the car to final delivery. Perfect location by the slopes :) Had also good variety of skis for rental in the hotel! Thanks :)

Fantastic boutique hotel with outstanding personalized service. Location restaurants and amiable staff.

The staff were all excellent, couldn't do enough for you, plenty of added value touches.

Food was poor given the price and quality of the hotel.

well designed, comfortable and well positioned

good service in restaurant is extremely slow. nobody tops up your wine or water you continuously have to ask for this to be done.

The hotel delivered the expected experience, what made the experience "special" was the staff. Everyone was extremely helpful and kind. It was the first time on the snow for our 6yo daughter and she absolutely loved it and the hotel staff made it unforgettable. A special thanks to the Generala Manager that made the "extra step" every day.

El Lodge is a treat. For us an expensive treat but, worth every cent (penny!). The decor throughout is beautiful and is snug, cosy, opulent and warm in its ski lodge style. The beds are so comfortable and little touches like room sleep humidifiers are great (avoids dry night throats at altitude) If you get fed up with the private balcony hot tub in your room then there’s the most stunning indoor and outdoor pools, tubs and spa. Food is excellent and there’s a huge list of wines from €15 to several thousand a bottle. The ‘locker’ room is more luxuriant and tasteful than my living room! Ski in (to a great sun terrace) ski out down to the gondoliers. The icing on the cake though is the staff and their wonderful service. It’s impossible not to feel valued and special.

There’s absolutely nothing we didn’t like about this place.

With family we like all, amazing stay , comfortable to ski, food , restaurant, facilities.We come back only to this hotel

We loved our stay at El Lodge, everything was perfect. We will definitely return!

Facilities and staff

everything, staff, location, beautiful hotel

breakfast was amazing

only minus was the sofa bed that kids had to sleep it was not good to sleep.

Exceptional staff, happy to help at every opportunity

Bedrooms a little too warm!

staff was friendly and helpful

room was too hot

Exceptional

Area for the toilet was too small in our queen suite.

good

staff