Hotel Apartamentos Trevenque

This hotel was in an awesome location with friendly and accommodating staff. If you get there before check-in like we did, they have a locked room to store your stuff until your room is available.

Location is very good

The floors on the room are ice cold, and the hall ways are so hot that you need to have a break in the room to cool down. The rooms are in need of a renovation and the beds are … eh not for couples that love each other ?

Location is perfect!

The walls and floor is made of paper… so 3 nights of 4 was without sleep

Location was excellent. Staff were super friendly and helpful. Cleaners came every day. Room had everything we needed. Complimentary Ski lockers were in a great location.

The beds were uncomfortable but that is a personal preference. Finding the hotel entrance in the parking was difficult as I didn’t have any instructions but that could be a booking.com thing instead of a trevenque problem.

Hotel Trevenque is in Plaza Andalucia which is at the heart of the resort and a few meters away from the Al Andalus cable cars. The Hotel has direct access from -2 level of the Plaza Andalucia parking. Room was large and comfortable. It was very warm thanks to the heating which worked well.

The fact that the Hotel has direct access from the parking is not highlighted enough. More importantly, the Hotel should tell guests to tell Resort Security or Policia Nacional that they have a reservation as that will allow them to go through even when the parking is supposedly completely full. Unfortunately, I was not aware of this on the Sunday and ended up parking 35 mins walk away on arrival.

Location closed to lifts. Spacious rooms

Rooms had a bad smell

Close to the cable car!

Were there in the summer. It was way too hot in the room, it was impossible to sleep. The beds were also super hard with very uncomfortable pillows. When we went to the desk to ask for a ventilator, they laughed and told us to open the windows. However, we already tried that and were attacked by hundreds of mosquitoes and other bugs. The breakfast was included, but at the other side of the square. They had bacon, but no eggs. The apple juice had gone sour… Etc. Very poor.A horrible experience for us.

Lovely quiet apartment despite being so central and so close to the lifts. You just take a lift from the locker room up and you are right by the gondola. Beds were comfy and shower was great. Place was spotless. Well equipped too. It's the little things like providing washing up liquid and tea towels plus condiments like salt & Olive oil. Staff were super friendly and accommodating. We were able to leave our bags in a locked room until our apartment was ready (we arrived early in the morning on the bus from Granada).

It is quite expensive but overall probably worth it for the location and the size of the apartment.

carpark, restaurants access

More pistes to be open

Location of the hotel was perfect, ski locker in the car park and accessibility to the Al-Andalus lift to the slopes at Borreguiles was excellent

Cooked breakfast items served as a buffet on the first two mornings were cold. Hotel changed to taking orders for hot items (bacon / eggs etc) for the last two mornings which worked so much better.

The apartment worked well. Nice and easy for your ski lockers and parking.

Beds/pillows need upgrading. None of us slept very well.

The location is perfect for accessibility to the ski lifts and all the bars / restaurants

I think the rooms need a little upgrade

Location, Good value for money, clean, warm and comfortable.

great location of the hotel, rooms very clean and a good size

the pillows on the bed were not comfortable although when asked we were provided with extra pillows :) The room even with the heating turned off was far too hot for us, we are not used to central heating and it was a bit of a shock to get used to - i know you have to keep guests warm and its a personal preference

location and staff

price - it is getting very expensive

location and spaciousness

need softer pillows

Excellent location, very friendly staff. The apartment was spacious and warm

location is amazing

breakfast is a little small for the cost and overall the rooms are expensive per night.

location and extremely friendly staff

beds are not comfortable

location

small rooms . microwave in the middle of the kitchen bar . old furniture . uncomfortable beds. not too clean