Castillo Hotel Son Vida, A Luxury Collection Hotel, Mallorca

My stay at Castillo Hotel Son Vida was nothing short of exceptional. From the warm, attentive staff to the stunning views and elegant room, every detail was perfect. The spa was incredibly relaxing and a true highlight of my visit. Having stayed at many top hotels worldwide, I can confidently say this one stands out for its authentic luxury and heartfelt hospitality. I look forward to returning!

Honestly, I enjoyed everything about my stay. There was nothing I could find to dislike

rooms size was very good Nice breakfast very clean rooms reception and concierge were friendly and very helpful swimming pool was so relaxing .. Spa with good therapist

The curtains needs blackoutThe air conditioning in room 626 was not cold although we informed them.

The location, views and antique.

All was good

Room was superb, very spacious and had everything you could need. Location, facilities and views exceptional

staff were well briefed, and very helpful

pool too cold, i would cover it in oct and november

Beautiful quiet and peaceful location Views for days Good sized pool with loads of sun beds Good spa Good breakfast - fresh fruit, juices, eggs etc and some local delicacies like Majorcan olive oil, salt and honey were a treat - not to mention churros Super Comfortable beds and decent sized rooms with all the creature comforts one could need - we stayed on the 8th floor looking out over the main entrance with lovely views of the mountain.

There is nothing to dislike

Great views

Extremely offensive faecal sewerage smell pervading whole hotel. A years long issue I have later learned. Great for pictures, not for dining without retching.

Amazing hotel with nice staff, stunning interior and breathtaking views

Beautiful hotel with lovely staff and a beautiful restaurant. Everything about the hotel is really lovely. From the toiletries in the bathroom to very comfy sun loungers and beds.

Nothing!

Location and breakfast was good but personel of the restaurant was not satisfied.

Restaurant staff could be more helpful

I stayed two nights at the Castillo Hotel Son Vida with four adult children and booked three rooms. We had a wonderful stay! We loved the location, the bedrooms, the sports facilities, the spa and the dining. Of particular note we would all say that the golf was fantastic and two of my Sons enjoyed the use of the tennis court at the sister hotel (The Sheraton) down the road. They walked once but there is an excellent small coach to transport guests to the various golf courses and facilities around the area. All of us really enjoyed a fun morning playing golf at the Pitch and Putt course. The bedrooms were fantastic with very comfortable beds, lovely balconies overlooking the grounds and gorgeous Byredo bathroom products (important to me as I always love this attention to detail). I requested that our rooms were next to each other, which was fulfilled, and we had breakfast included in the overnight rate. We all made use of the spa facilites; two of us had spa treatments which we both thought were excellent and definitely value for money and my Sons thought the sauna was one of the best. The pools are lovely and the service around the pool was very good. Of particular note I have to say that Luis (concierge service) was fantastic! He advised us on where to go regarding great beach clubs (we spent a very hot afternoon sunbathing and swimming in the sea at Illetes Beach), he sorted out a restaurant reservation for us one night in Palma (a fabulous restaurant called Barbar which we all highly recommend) and nothing was too much trouble. An amazing asset to this hotel. All in all we loved our stay and hope to return one day.

One very slight comment regarding where an improvement could be made is the restaurant and the food. We had a meal in the restaurant the night we arrived and unforunately the service was incredibly slow and we waited around 45 minutes plus between our starter and our main course. The food was good but not amazing.

Cleanliness, peaceful location and super peaceful bedroom, polite, helpful and friendly staff, beautiful building and tasteful decoration. Wonderful breakfast, lunch and dinner choices - cooked to perfection. No shortage of sun loungers and good sized pool.

Nothing- all perfect!

It was the most comfortable hotel bed ever!It is a quiet location and only a 10-minute Taxi ride into Palma.Beautiful room. Everything was sparkling clean. Excellent cleaning and turn-down service.The staff's warmth and friendliness were consistent and made the stay even more enjoyable.The food in all the restaurants was excellent. I especially liked the bar's outside dining option, where you can smoke, and the service was great.

There was a long wait for coffee at breakfast. It was not a problem as we had time, but management should look into improving the setup.

Superb

some staff at pool restaurant were a little unfriendly - in comparison to others throughout the property who were exceptional

Brilliant hotel that i always come back to. Staff, service, setting and fabulous food - all wonderful.

The bar and the bar staff were amazing

The general service was not great (cleaning staff / concierge service / check in-out desk)

The bread was stale. The bacon so dried it cld not be eaten

We paid a premium rate for a hotel that was half closed due to storms. This was not pointed out on bookings.com & we tried to get in touch but could not. There was one make shift bar for the whole property this was not air conditioned. The front door did not work for 30mins we were left outside. The water pressure was useless. There was a smell of drainage. Absolutely nothing 5star about this & I will be taking it further.

Beautiful building surroundings and views. Very nice comfortable room.

The service was not always great. Just a small point but we had to ask twice three times for forgotten orders of drinks etc. The food was not really 5star and over priced for what it was.

Searched online

Nothing I do like. Location is very nice if you don’t fancy noisy city life. It’s green around and with wonderful viewing 360 degree. Customer service and staffs all of them are so kind and professional, very much thanks to all of them!

Breakfast was amazing, the service at the pool was outstanding. The views of Palma and the surrounding area are beautiful.