Calatrava Hotel, Mediterranean Sea House

Spa facility & Staff

No dislikes.

The rooms were spacious and extremely comfortable. We were celebrating my husband’s birthday during our stay, and the hotel made it truly memorable by leaving a cake in our room with a handwritten note, a candle, and even a matchstick! Such a thoughtful touch that really made us feel special. The breakfast was fantastic. great variety and quality. And the staff? Absolutely amazing. Everyone was friendly, attentive, and went out of their way to make our stay enjoyable. Highly recommended.

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- Nice deco- Beautiful sea view with balcony at convenient location in Palma- Quiet- Attentive and helpful staff- Everything actually- shower water pressure

Nothing really… only maybe a bit careful during shower, water might leak bit outside but really didn’t bother much

We will NOT return to this hotel

I selected this hotel because in Booking it is listed with parking. When I arrived with my rented car, the hotel informed that they HAVE NO PARKING available. The nearest parking facility was at 10 minutes drive from the hotel!The second day, the hotel arranged a parking facility 4 blocks from the hotel for 39 Euros per night. I rented a AUDI Q3(medium size)The access ramp to this facility was so narrow and curved that I had to have someone assisting me each time in and out !

Only had breakfast one of the days and it was ok. Staff on reception were exceptionally helpful and super friendly.

Hot water was off on our last night. It was unfortunate but we understood that it was not the hotels fault.

I loved the location, styling, breakfast, staff and the little touches in the room such as wine and treats each night.

Zilch

The location was excellent & the staff were very friendly & Helpful

Although the room was very spacious it was very dark I Know that it’s modern to have low lightning but should be on dimmers so that one can have the option There were no curtains in the room so that meant you had to have shutters down as you had no privacy due to the Windows opposite & very close everybody could see into the room I asked if windows were tinted & was told this was not the case !

The food was amazing so fresh and great! The view was so nice and felt really relaxing. We loved the access to the spa

The room was too dark and there was no pool which would have made the stay a lot better

Excellent location and the staff (in particular Teresa) were brilliant and helpful.

The location of the hotel is very good, close to the cathedral and the city center and also to a big sand beach near by. The room was excellent very tidy and clean the view was perfect and actually the room was better than the pictures shown and above expectations. The staff was very polite always smilling, and it is very difficult to see someone to not be happy with the services of this hotel and the staff. Everything was excellent, the food at the restaurant the room service all above expectations. The best place to stay in Mallorca. A big thanks to the staff of the hotel for the hospitality always doing their best and so well mannered making the vacation even better for us. Definitely recommend this place.

The attention to details from a team.Breakfast at the rooftop restaurant was perfect.Location in the old town and the quiteness.

Nothing, really.

The reception staff were very friendly and helpful. Lovely boutique hotel and we would stay here again. Lovely buffet breakfast.

Beautiful surroundings, peaceful and tranquil space in the city. We were made to feel very welcome on arrival, all the staff were very friendly.

Location was fantastic and the staff were really friendly

Quite noisy, you could hear doors opening and closing and cleaning staff talking each morning

Hotel was beautiful, staff were extremely professional and accommodating. Perfect location for city and beach. Wish we stayed another night

The most welcoming and professional staff we have ever encountered, this is a beautiful stylish hotel, we had a very large beautifully furnished room, the roof terrace was wonderful to have breakfast, lunch and cocktails on overlooking the sea and we had the most amazing massage in the Spa.

Customer service/all the staff in this hotel is/are absolutely amazing. Location is 10/10, close to all attractions yet quiet at night. Rooms are spacious and very clean. Gorgeous views from rooftop restaurant. Great breakfast with outstanding service. Nice little spa with heated stone beds, which I never tried before and loved them. I'd stay here again, a bit pricey though.

The lack of door between bedroom and bathroom space. There are doors between bathroom foyer and toilet and shower but not between bedroom and bathroom foyer.

Very good recommendations for dinner restaurants, we used 7 recommendations during our stay, best was The Merchants which your friendly Polish employee recommended. Room nr 2, close to spa which we used after rounds of golf, suited us perfecly and also overall liked the room, we used the balcony also for relaxing after golf-spa.Your eggs benedict should be marketed more, once we tried it was hard to not choose again.

One means of improvement would be for me to get a copy of confirmed booking at restaurant, in two restaurants they didn´t recognise our bookings made by yourselves. Fortunately we had a handwritten note from your reception that we could show them. In one of these restaurants we were placed at bar for eating, that was of course not what we had expected.

The view is great and so are the breakfasts!

No pool is hard in the heat of summer and especially because the nearby beach (which is packed) is about 0.5 km walk across a very busy, big main road! The restaurant setting is picturesque (amazing view but sunny and hot!). The menu is limited - mostly just (pricey) tapas. The food is really high quality though! Must stay facing the ocean! Do not bring a rental car (all permitted and the old town roads are teeny) and your guests will need to park away / cannot pick you up/only taxis allowed. Not really a beach holiday place for a family.

thanks a lot for the nice services from Teresa and Noemi. They are so sweet that make me feel at home. The view of the hotel is very nice and the location is also very convenient. I appreciate a lot for the help they provided us and made us trip easier. :)

tbh i don't really like the windows style in our bathroom. it looks like nothing to hide. Though the distance seems large enough when i looked outside at the window, I still think it doesn't appropriate to use any windows without hidden things in a bathroom. :(