Can Bordoy Grand House GL Member of Preferred Hotels & Resorts

room was exceptional as were the gardens restaurant bar etc

taxis not all taxis would take us to the door - for the price of the room transfers should be included

Staff went above and beyond to ensure that our stay was comfortable. Central location. Very good breakfast (a la carte with a small buffet focusing on local Mallorcan products). Beautiful garden area.

Rooms did not have as much natural light as we would have liked, however this is an issue encountered by most hotels in the the Palma old city.

Incredible staff and facilities. Our room was amazing with impressive beautiful design. The bed was so comfortable we slept so well. It was quiet and secluded while still being in a perfect location. The pool and garden were an oasis from the heat and bustle of the city. Rooftop had incredible views. I would definitely stay here again.

There is very strong fragrance all over the hotel. It was too strong for me and initially was a little bothersome but I got used to it. Would definitely be a problem for someone who is sensitive to fragrance.

Excellent location, clean and spacious room and friendly staff

This hotel is a jewel. And well deserving of its excellent reputation in top hotels of the world ratings. It reminded me somewhat of being in a beautiful Venetian palazzo with its period details and lovely garden. The staff -- Nikki, Victoria and Jaume -- were especially helpful and friendly. Breakfast in the garden patio was delightful. The location couldn't be better: a quiet, elegant street in the maze of delightful narrow alleys of the Old Town. Restaurants abound near the hotel and a delightful bakery that gives the street its name. What's more, it is just a 10- minute walk to the Cathedral. In the spring, be sure not to miss the gorgeous jacaranda in the garden, visible from the spectacular roof terrace with pool.

Well I did have a few quibbles. My traveler standard "suite" was just a single room and rather dark with a small window with no view. As it was next to a staircase I could hear people going up and down. But other than that it was very quiet. The bathroom sink had a rather quirky flat modern design that took some getting used to. The orange juice I had for breakfast was slightly off. Spain is famous for its Valencia oranges and visitors generally expect orange juice in Spain to be excellent. The Premium or Grand suite will probably be my next choice when I return. And I definitely will return to such a lovely place.

We loved our stay at Can Bordoy! Location is fantastic & the rooms, particularily the beds are great. The hotel has outstanding amenities like a charming green courtyard with a pool & a rooftop pool. Our one big disappointment was, that the heated pool in the garden turned out to be not heated & out of service (which was particularily sad since it was one of the key reasons we chose the hotel for my wife’s winter birthday getaway). Hotel staff was very friendly & helpful though & offered free use of the hotel’s spa suite as compensation + a very cute birthday surprise (cake & cava). The restaurant in the hotel (Botanic) is also very very nice. All things considered, we’d definitely stay at Can Bordoy again (hoping all amenities are in full function next time).

Gorgeous decor, lots of considered little touches - feels really luxe in an understated way. The staff at the hotel are all so incredibly friendly too and cannot do enough for you. Location wise it’s so perfect in the centre of palma and the rooftop plunge pool is gorgeous. Beds are also SO comfortable!

Nothing - we loved it!

Very well finished rooms. A La Carte breakfast had good gluten- and dairy-free options. Location was central yet quiet. Roof terrace was nice on sunny days and the garden part of the restaurant was beautiful.

Seemed a bit expensive for the time of year. Sauna area was not included in the room rate.

We liked the location but did not eat at the hotel.The hotel background music was great.The bar area was nice.

Noise from the room above.The room was a bit cramped given the size of bed

The breakfast was very good, the rooftop terrace was excellent...

The service during the breakfast was very slow...

Beautiful boutique hotel, cleverly done. Lovely room, quiet calm pool areas with a choice between the heated swimming pool tucked away from the bustle of the city with birdsong in the shade of the garden trees and the cool rooftop plunge pool with views across Palma. We enjoyed the Spa with superb treatments by Jaz All completely glorious but the best bit was the fantastic staff - everyone was so friendly and helpful. Nothing too much trouble. The concierge team especially! Thank you Can Bordoy.

fine breakfast, good location also close to harbour and centre few steps walk

valet parking available 0n request

LocationOutdoor dining Roof top sunbathing

Pool too small

The outstanding care of guests overrides everything else at this hotel (even including getting us to the airport) Huge thanks to the management and Chris. Botanic restaurant, garden, ambience, location. Diptyque products. Highly recommend this hotel and dinner at Botanic

Our specific room was quite dark and noisy but am sure other rooms were more spacious which we would love to experience on our next visit to Palma.

Hotel staff were very helpful and friendly. Rooms (suites) vary quite a bit in terms of style and size within the same room category (we moved rooms due to an issue with the air-con, so saw two), so you can feel like you are getting more value for your money in some rather than others!Hotel is well maintained and stylish and the location perfect for exploring.

The attitude of all the staff was exceptional, the restaurant menu and service also. A wonderful return visit, I was greeted as a friend and all inquiries regarding excursions, restaurant bookings and transport were attended to with superb attention and care. Again a truly special holiday in this beautiful hotel.

The Duplex room, the dinner at Botanic, tea on the rooftop terrace and the Botanic garden chilli plant gift

Everything was good

A beautiful house on a quiet street in Palma Old Town. Elegant and tastefully appointed.The staff were outstanding and nothing was too much trouble.

Nothing - it was beautiful.

The location is excellent and the staff is very friendly and helpful.

They charged us for the coffee capsules in the room, which was stated nowhere. A package of 4 for 8€ and that two times, we didn't even drink half of that and besides that, it's ridiculous to charge coffee capsules in a 5 star hotel, more of a hostel vibe, than a 5 star experience. There's also no communication/information about that. I've never experienced that.

Excellent location, very close to shopping and nice restaurants. Cozy setting with nice garden and terrace. Breakfast is good. Helpful and warm staff. We arrived early, they tried hard to check us into the room by noon. Waitress remember our drink preference. Highly recommend!

Vanity counter is not very user friendly for putting make up on.