HC Hotel Magec

Bad

Cleaners didn’t come in for 2 days of the stay. The shower wasn’t useable as it flooded the room on the floor below and flooded the bathroom.

Location good

This is not a 4 star hotel. Our room had a disgusting sewage smell in the bathroom. We were informed that there was no other room as the hotel was fully booked that night. It was a serious breach of health and safety regulations to have us stay in this room for the night.

Reception staff:LauraPuriSeraAlexAlbertoHousekeeping staff: Polite, honest, good workRestaurant staff: Great, good food and hard work!

The breakfast and the restaurant were good Location is great

The beds were separated and were bended so the sleep wasn't comfortable.We have complained about the wi-fi that wasn't working many times, and the answer was always "if it's working here, it has to work up to the 7th floor as well", well... It wasn't

Good central location, balcony, clean

Very basic room , noisy road outside & patio door didn’t take it away or slat window in bathroom very loud, bed creaked every time I moved, shower had to be held as faced wall worn fixing, balcony had flower beds - or should I say weed beds ( no flowers) and over 50 cigarettes ends (as a non smoker not great to see) , doors banged when people left rooms, buffet breakfast looks good on first impression but wasn’t great. Beggers asking for money nearly every street , felt unsafe at times. Only two sockets in room, one could only use if holding in, tv looked unsafe with bare wires showing so didn’t use.

It was clean, staff very friendly and helpful

Lifts are very small and only one cocktail a day available according to the bar staff only if your all inclusive and it wasn’t a great one at that

Very poor staff levels and service.Food quality was absolutely disgraceful It was cold hardly and range and unedible

Everything

Good location & helpful staff. Good value for money

Very tired rooms, thin walls you could hear next door neighbours snoring at night.No parking Little food choice for vegans

Staff very nice, including breakfast staff, front desk, and concierge.

Perfect location .Very nice management and staff.Clean rooms.

LocationStaff Rooftop poolThe room is cleaned every day.The gym was actually surprisingly good but the opening hours and lack of AC make it barely useful

Rooms are old.Terrible wifiQuite noisyFood was below average even considering the priceA few cockroaches here and thereYou can't use the AC unless it's "summer". It's +37 in March? Well too bad!You have to pay to use the safe

reception lady was cute and friendly. she was the highlight of the entire hotel. breakfast is good

on weekend night, super noisy with ugly live dancing in the lobby. it is too generous to call it singing or music. hotel facilities are old, owner seems to not interested in renovating, but only milking this old cow

Not all of the reviews for this hotel were good but we wanted a cheapish three night stay in town and therefore had sensible expectations. We were surprised and delighted at the standard of the hotel. As we were on B/B we cannot comment on other meals but found an amazing choice with lots of fresh fruit, wide range of meats and cheeses and a good fried breakfast. For a hotel of this size we thought breakfast was excellent. Room was bigger than expected, pool and sun loungers on roof with comfortable sun beds which we did not expect and hotel was in a central location but much quieter than we thought it would be. Staff were helpful and pleasant. We would certainly stay again.

Unfortunately not very much.Older lady in reception on arrival was lovely. Also the male restaurant manager was pleasant.The rest of the staff were not helpful at all.I work in hospitality here in Spain, it was very sad to see on a daily basis how unhappy they all look.

Breakfast was not the best. Very off putting to see Chips & veg in the morning. Fried Eggs were never cooked properly.My husband had to ask for them to be turned continuously, which the cook /chef??? wasn't pleased about. I usually eat a continental breakfast, even that was difficult. Banana's mostly black.Choice of food was the same for the whole week.Glad we had only went B&B.The rooms are dated.Cleanliness not the best, thread bearing towels. Light came through the blackout curtains as the backs of them have discentrgrated. Bed squeaked as you sat on it. Needs a bit of tlc. Even a coat of paint would hide the dirt on the walls. Plug sockets are all uneven possibly that's were our fridge should have been to hide them. Eventually we got a fridge after my 2nd attempt for a ice bucket.(Fridge was disgusting) Basically i was told by the receptionist to go back up to rooftop to get the barman to come and get me some ice. I was not impressed. I calmly asked her to pick her phone up and call him herself, luckily that's when the professional of the restaurant manager came in. He walked the whole 50 yards to get it for me.We needed a iron. Didn't mind putting a deposit down unfortunately we had no cash on us and they could not accept card? 4*??So we had to go and withdraw money for it. No ironing board though? 4*??We had to buy or own towels for sun beds too. 4*??Would not recommend this hotel, very dissatisfied with the rating it has. I think during covid they should have paid to have had it updated.

I really enjoyed staying at this hotel. The hotel has a very central location with walking distance to both the promenade and the beach. Futhermore, only 100 meters from the bus station. On the roof a swimming pool with a bar and fantastic view over the area. The staff was very friendly and service minded. I had a lovely room on the 7th floor and stayed here 6 days in January and again 7 days i February and have allready booked my next stay, so that speaks for itself!

Nothing!

Passable

Breakfast was bad quality. Very noisy. Beds were bad.

Location is pretty good, central for most restaurants and bars. A short walk to the promenade and beach. Staff are very friendly and helpful.

The hotel is very tired and in need of some refurbishment and updates.

Located in Northern Tenerife's green environment, outer the big parties and festivals, HC Hotel Magec offers you a lovely place to stay with a great value for the money. I got a qualitative room service every day. The senior lady in the restaurant was very kind to me at every meal, she is a really gold-hearted hostess. Both breakfast and dinner are continental-type with a wide variety of popular (and sometimes local) food with smart spicing. I definitely would return.

Making yourself understood in English is quite ponderous because of the strong Spanish accent and limited vocabulary. The two elevators are very busy in daytime and early in the evening, so usage of the stairs is far more effective even if your room is on an upper floor, that's sometimes unpleasant. And 4-stars-rating is an overkill.

the only good thing about this hotel is its location, close to the bus station and a walk to the beach. Apart from that all staff were nice and friendly.

The food was below average. Food and vegetables were not fresh and we ended up eating out for for the remainder of our stay. Even something as simple as a coffee was unfortunately poor. Rooms can definitely also do with updating with mould in the bathroom.

I (old lady of 72) spent 22 days at Magec and I enjoyed every single day!I have seen many negative reviews of Magec, but I really enjoyed my stay at the hotel. I had a lovely room with a large balcony on the 7th floor with a fantastic view over part of the city and the mountains and I actually also had a bit of a sea view. Nice bathroom with bathtub and a refrigerator in my room.I had booked with half board at a VERY affordable price! The breakfast was good with everything you can expect from a breakfast buffet of hot, cold and sweet - although the machine coffee was not the best coffee you can get. :) Dinner was OK, not 'gourmet food', but considering the price of my stay, it was possible to eat something 'acceptable' every evening - or eat 'out in the town' during the day and just supplement with a little dinner from the buffet in the evening. :)The staff at the reception, restaurant staff and maids were incredibly friendly and service minded - and I actually felt that they wanted to give me a good experience at the hotel (which I also had).The hotel's location is, in my view, a big plus. The room (I had) was super nice. The facilities at the hotel are really quite OK. So many thanks to all of you at Hotel Magec for a super nice stay - with my wishes for a Merry Christmas to the entire staff.

Actually nothing I didn't like!Of course, there were small things that might be a little annoying for some, as others have pointed out in their reviews: for example, long waits at the elevator in peak periods, often missing glasses/cups for breakfast for short periods. But what the heck, these are little things... With a bit of patience and a positive attitude, little 'problems' can turn into no problems at all, if you know what I mean. :)