Hotel RF Astoria - Adults Only

Location and value for money.

Hot water is limited.

Piscine is in the hotel, calm , clean, a fridge a little kitchenette bathroom inside

It was hot and nothing but a fan to cool

Location and the fact that the hotel has a parking

First, there was no air conditioning in the rooms, which is completely unacceptable given the high temperatures. The room cleaning was poor, and the towels were not changed daily, which I consider to be a major issue. Furthermore, the breakfast was terrible. The food dishes were almost empty, and the plates, cups, and cutlery were dirty.

Very nice staff, thanks to the kind man at the reception. Made us feel truly welcomed. I actually liked the parking, even though it’s underground I was very happy to have it, since I’v been in more sketchyer undergrounds and there is limited parking on the street. Rooms are very clean and very spacious with nice equipment to have dinner at the room. We were very happy about the location, staff, parking, cleannesses and overall- very good value for money! Thank you.

A bit noisy street at night but it is not hotels fault - this comes with very convenient and central location.

I arrived and the check-in was smooth. The next day, I woke up to go for breakfast and realised the restaurant was in a

Very unprofessional customer services. I’ve been charged twice for my accommodation and they couldn’t assist me or explained what was the second charge.

Excellent property in an perfect location. The room was large, comfortable and clean. The staff were always very polite and helpful. Although it is in the centre of Puerto de la Cruz, my wife and I found no real noise problems.We have stayed in a number of properties in the centre before and, for the rating and price, we would rate this the best.It has a relaxed, calm atmosphere which made our stay the best possible.We have already booked again.

During our stay, we found no real problems of note.

Excellent location. Really helpful and friendly staff, especially Fabiana. Good breakfast. Great value for money.

Perfect location, friendly and helpful staff.

Breakfast - around 9 am was the food almost completle gone.

Location. Good breakfast. Low noise. Kitchenette

Not much

Location and friendly stag plus parking! Breakfast has improved too.

Room good size, very clean, friendly staff, good location, plenty of bars and restaurants around. Will be back again!

Really clean, breakfast very good and staff friendly. Location excellent. Great value

Maybe a little dated and rooms minimalist

Situation. Clean. Quiet. Fabiola and the whole staff.

Excellent beds, good location, big rooms.

Some noise from other rooms. Not enough warm/hot water for a bath.

Very nice stay in the heart of Puerto de la Cruz, one of the most beautiful and amazing places on the island. Very clean and comfortable. Highly recommend to stay in the heart of Puerto de la Cruz when visiting Tenerife.

Because we booked on the same day our stay was supposed to start, due to issues with another property, they couldn’t provide us with a parking spot. As a result, we had to figure it out on our own. Free parking in the area is limited, and private parking, located two minutes away from the hotel, is quite expensive. It’s not entirely their fault, but you should know that their parking spaces are limited and must be reserved in advance.One evening, we ran out of hot water—it ran out very quickly, and I had to heat some on the stove to finish rinsing my hair.

Perfect location. Exceptionally friendly staff and comfortable rooms. Fabulous breakfast!!!!

Loved it all!

CleanGood location Friendly and helpful reception

Breakfast is just not good: unfortunately almost nothing tasted goodThe parking garage is quite small and not easy to navigate

Fabiola gave great tips on restaurants and hikes to make, natural pools/ beaches to go to etc! Very helpful and nice!!

LocationPool

No blackout curtains Noisy street

Lovely breakfastFriendly staffClean comfortable roomGreat pool and sun deck24 hour reception Just booked our fifth stay in as many years ?