Lago Garden Hotel & Spa

Breakfast and dinner was extraordinary

Little outdated rooms. Location is between streets, hard to park a car

The hotel has everything you need to have a relaxing vacation as a family. The breakfast buffet is really good.

For some reason the staff insisted in speaking German to us.

Very nice elegant hotel with spacious rooms and a beautiful garden. You can relax there far from the crowds: in the swimming pools, garden, garden bars or spa area. 5 minutes walk to the beach & promenade is also very convenient. A delicious breakfast with a big choice is an extra asset.

Just little things: shared toilets could be more cleaner.

One of the most amazing, beautiful, best hotels we have ever been to. And we travel a lot.Very fun, helpful staff.Very beautiful, well-kept environment, clean.Amazing, delicious food, big choice for breakfast and dinner.A place where you don't want to leave!

wonderful hotel with amazing greenery and pools. most of hotels in this area don’t have much of a territory, but this one has lots of old trees and other plants. very spacious rooms with balconies or terraces. one of the pools is silently for adults, very grateful for this. the others are more for kids. beach is 10 min walk, but was very full in august. really enjoyed the pool and the quiet time here.

The staff was exceptional friendly and helpful. The food was very delicious and varied and the room was clean and tidy. We got the same room as last year and enjoyed every minute of our stay again. The pools were amazing and there was always enough space around any of the pools to relax and sunbath. Amazing cocktails thanks to our wonderful barkeeper and the yoga and meditation time on the grass.

It is an amazing hotel, with very picturesque architecture, the garden is gorgeous and looks very exotic. Big rooms, clean, good services.

Nice spread of breakfast, great location, spa was pleasant surprise (very nice), tennis courts were great, staff were helpful and friendly

Fire alarm at 4am!

Great location in a quiet corner of the town but really close to both the centre and beach. Green premises, lots of interesting knick-knacks spread across the hallways. We got a free suite upgrade which was a great bonus.

The bathroom in our suite was "integrated" into the bedroom - meaning it was separated by a glass wall and no door. Additionally, there was no separate light switch for the toilet (that had a door, luckily) so you had to illuminate the whole bedroom to go to the toilet at night.

Good location, big hotel but they have managed to make it seem quite private and secluded because of the spacing and pools available.Stayed in the family suite and it was a really good size.The staff are all very approachable and friendly, I especially liked the breakfast staff (only booked breakfast).

The beds could have been comfier for a 5star hotel. Also, the room did not provide free water on arrival, this is unusual compared to other places I have stayed including those that are not 5 star. Another thing is that I called room service to ask for ice, they said they could not provide this as room service, I would have to go down to collect it. I suspect this was because it was free...regardless, for a 5 start I would have expected better customer service.

I had to fly out to help my daughter who had broken her ankle. We stayed in a suite and everything was exceptional, from the food to the very helpful staff, who couldn't do enough for us. My daughter was in a wheelchair, and both the staff and even some of the guests did all they could to help us.

Nothing really. If anything, some of the wheelchair access was a bit tricky, but nothing we couldn't manage, so all was good. But that's not to say we didn't like it, it was sometimes a bit of a challenge, but as I said everyone was so helpful, it wasn't really an issue.

Beautiful hotel the pools were clean and well looked after. Friendly staffGreat breakfast buffet choice and overall cleanliness

No negative review all perfect

Nice environment

Understaffed: drinks took ages; no staff at the spa so you couldn’t get a treatment or a massage. Some staff very rude - treated me like a naughty child and told me me off loudly in front of other diners simple for having a bottle of water on the table. He could have just said something discretely and it would have been fine. Tennis - stupid that you have yo pay and the balls and rackets were so bad they were unusable for a decent ralley. On-street parking only. Lots of stairs to navigate your suitcase on even if you use the life.

So many things to list here! Number one is how friendly and helpful absolutely everyone working at Lago Garden is. All were very professional. We decided for half board and the waitresses were amazing at their job. The food served both for breakfast and dinner was delicious, abundant, and fresh. Also several nice beverage options. All common areas, spa, swimming pools, gym were very neat, clean, and nicely decorated. One special thing is that it really feels as if you're in an oasis, far away from civilization, but you're right there in the middle of a nice little town. Nicely located to access many pretty beaches, a shopping area, supermarkets, restaurants.

We don't see the purpose for keeping 2 cages with several birds trapped in them. Lago Garden in general makes you feel free, relaxed, and it's somewhat causing the opposite feeling to see those animals trapped in a corner. During the days we were there no one enjoyed admiring the birds. There's so much beauty in Lago Garden already, please, there's no need for caged birds ;-)

Very nice location and garden, breadfast very rich in choice, possibility to eat outside also nice with view on garden.

We had heavy storm and had to switch family suite because of electricity and water damage in the room. This should not happen for 5 star hotel, but storm was exceptionally heavy, even trees around the pool were broken and due to that also 2 days no use of swimming pool possible. Spa was also to cold, should have been warmer.

Location and the place is so beautiful, the staff super friendly specially Ivan the barman from the pool, the pools and the wellness area amazing!!

No free water or any single detail in the room, not coffee machine or a welcome drink, you expect more than that from a 5 stars hotel, The barman was all alone , at least they should add 2 people at the bar next to the pool, Breakfast is more like a 3 stars hotel than a 5 .

Good size air conditioned suite which worked well for our family of 2+2. Location close to Cala Rajada. Nice pools and good breakfast.

Very difficult to get a lounger around the pools. On street parking only.

Beautiful gardens with lots of space so it didn’t feel crowded.

Gym unusable as hardly any air-conditioning. In warm July weather it was unbearably hot. Staff/service patchy - v slow lunch (nearly an hours wait!), v slow to clean up broken glass by the pool (still not done 2 hours after we reported it).

pools, spa, restaurant and special mention to Ivan at the pool bar, amazing cocktails he makes

rooms a little dated and the layout of our family suite wasnt great

Lovely location - great staff

The room pictures on booking.com didn’t represent the actual rooms. I requested a family room with four beds but instead it was two beds and two sofa beds. This was not made clear and no pictures of the family room bedrooms was miss leading. I only went through with the booking trusting booking.com. The staff were great and found us an alternative quickly with no added fee. However two days into our stay and the bathroom began to stink. We were moved again after I complained. The AC did not work in one room and was barely noticeable in the other.