Hotel & Spa S'Entrador Playa

The meals provided were excellent and consistently enjoyable. However, access to water should be complimentary, as it is a basic necessity.

Access to free drinking water should be provided in establishments such as restaurants, spas, and sports centers, as it is a fundamental necessity and contributes to the comfort and well-being of guests.

Enjoy the piano music during meal

We left really early in the morning for the airport. We appreciate that we can get breakfast in that early hour. We would recommend to serve something easy to take away like egg, pastry, banana and apple

Enjoyed the outside pool area and cleanliness of the place.

Overall was good. Did not like the pillows offered in the rooms as were too flyers and long for the bed

location is ok to great as closest hotel to the beach :)staff is friendly halfboard was okay

pool is old and a bit moldy even at the edgesrooms too oldhotel is basically old, renovated but halfway only

Excellent location and facilities. Closest hotel to Aguilla beach

I find it disgraceful that the staff constantly addressed me in German (which I am not). They should ALWAYS address a person in their own language and if the person then identifies that they don’t speak that language then they switch

The bed was very comfortable. The SPA was as good as I expected. Location was perfect!!!

Nothing to complain.

The location was epic! Two minutes from the beach. 10 minutes from the downtown.Free parking next to the hotel on the street.Massage and body treatment procedures were good.Breakfast and dinner were plentiful. Drinks are reasonably priced.Staff speaks some English, but clearly is tailored for German audience.

The mattress was either too old or damaged, there was a lump where a person's supposed to sleep.The WiFi didn't work in the room. Even in the lobby it was not stable enough to do any work. The staff did inform the IT department about the issue, but within a week it wasn't fixed!The walls are made of paper, you can hear absolutely everything in the next room/in the hallway. Our neighbour had an alarm on EVERY morning at 06:45am and slept in! So the bloody alarm went on for 15+ minutes till the person woke up!From three saunas only one was working. Some other equipment in the SPA was damaged.

Everything was perfect: personal, room, spa, restaurant. We will definitely come back.Especially good is location - an amazing beach in 3 minutes walk.

location, staff, facilities, cleaning

This is an unbelievable hotel! Stunning, very clean, restaurant food very good, 2 mins to a beautiful beach, easy to reach other parts of the town…this one has it all! I loved my stay there and would definitely return.

The only thing I don’t like is that there are no tea/coffee facilities in the room, but given there is plenty of opportunity in the hotel to get tea and coffee, it’s not such a big problem

Cleanliness, breakfast, friendly staff

A lot of staff members didn’t speak English, we were sometime ignored, dinner was not good, not enough sun beds by the pool, guests put their towel early in the morning to « reserve » them and leave for the day therefore a lot of time we were unable to use the pool. Guest constantly smoking by the pool and by their balcony, you can smell it in your room. Not ideal for children.

Beautiful newly renovated hotel, we were pleasantly surprised with amazing room, food, spa and very kind staff. For example Miguel Ángel from restaurant or Hilda from spa, both very kind and professional. Receptionists were great too. The concert from Ruben on Thursday was amazing! We’ll definitely come back :)

Friendly staff, attractive well finished hotel. Lots of attention to detail. Food choices were great and spotlessly clean. Great location with stunning beach very close by.

Spa is quite small and was very busy. Changing facilities were small and no lockers to store clothes.

Nice location

Hotel was over crowded even at the end of season. Constantly dirty dishes in the restaurant, poor hygiene. Not very friendly staff. Noisy room, especially since I required a quiet one. Literally couldn't get any sleep in the entire week - they put you in the most quiet room yet you hear screaming kids, bin man sorting out trash every morning at various times from 1am until 3am, followed by loading tracks filling up food for the restaurant. Beyond disappointing, you come to relax and you get no rest nor sleep. When you ask for a quiet room they won't exchange it because fully booked or offer you to pay extra for a suite.....Also they won't allow dogs in the garden or anywhere apart from the room. Other hotels do and having a small 3kg yorkie in a bag doesn't make sense why he wouldn't be able to accompany me especially since he's my emotional support animal.

The whole stay was excellent. staff was lovely, views from the hotel were spectacular, rooms were big, comfortable and clean. The wellness area was well kept, etc.

The room walls are extremely thin and you can hear the conversations of people walking past your door, and of the people next door. The food wasn't excellent,

food and facilities

standard of entertainment wasn’t greatnicoleta was good but shows we’re poor

Nice room with a great sea viewThe

The dinner buffe was quite poor

The hotel has a great location, the nearest to the beach. The view from my room was amazing. The hotel staff from the director to the maid are very nice, they doing really everything that you enjoy your holiday. They asking how are you doing, and if they can help you with something. I was there alone, but I have never felt myself lonely.That was a very great hotel and holiday.

Very nice view from balconyamazing foodvery clean rooms

Location, views, staff was all great. We were up graded to a large corner room with incredible views to Bay, it was just fab and amazing !!!

Breakfast, the quality could have been better