Parque Nereida Suites Hotel

Hotel lobby looks decent. Reception staff are friendly until you have a complaint. There are enough sun beds around the pools. Spacious rooms. Friendly cleaners.

The hotel simply can't or shouldn't be rated as a 4 star hotel. Maybe a 2 star, at best..! Worn out facilities. The rooms in the pictures and presentation from the hotel doesn't match reality at all. Beds are terrible. Outdated and old furniture. Outdoor balcony looks like it hasn't been cleaned or painted in 50 years. In our room we had a terrible sewer smell which made us complain. The hotel first sent a cleaner to our room, who told us that this is "normal for Mallorca". After this, the hotel simply didn't acknowledge or action anything at all. We asked for a new room, which they wouldn't provide. This hotel is a simply a worn out tourist machine from the early 80s, mainly for German tourists. Since the smell and bad facilities were totally unacceptable, we just left the hotel after 1 night, even though we had booked it and paid for 3 nights. It simply wasn't worth to ruin the vacation by staying in this horrible place. This hotel is a sad example for Mallorca and proves that you simply can't trust the pictures and presentation from this hotel. It was a horrific experience to stay there and we advise any visitors to stay away and book somewhere else.

Great hotel with excellent hard working staff. Rooms are super large, Views are best there is. Free wifi, free safe. No sun bed wars here, plenty of them and not on top of each other. Fab restaurant overlooking bay, with great choice food. Lovely bar overlooking the bay, with entertainment nearby. Lovely setting, looks great with sea behind at night.A shout out to Marta the receptionist, who assisted us with help, as our suitcase got left behind at London.

all great

Great location Very chilled and no crowds even though full. Very clean. Staff are alweays excellent See regular staff year after year. Rooms are huge and choice three swimming pools.

Felt standard of food cooking had dropped from last year Plus have themed nights such as Indian, greek, mexican, spanish, majorcan , chinese etc But we personally go to Majotrca to eat local food, not what we can get in england. Last year there was a paella or Fideuà every night as added choice, but not this year. Only paella on spain night, and Fideuà on majorcan night. Plus the paella was not as good as in local bars, The presentation of dishes not so good this year either. The different themes appeared hard for chefs to recreate. Basically poured an ethnic sauce on different meats etc apart from that we loved our stay Have booked three times this summer, June July and August.

Hotel VERY spacious in lovely grounds Very clean and tidy staff very friendly and helpful. Great manager. Will always listenn to you and sort out a problem, if needed.Beautiful out of this world views, near local town and walks. No sunbed wars here as there are plenty. Bar is not overpriced, so happy to drink in hotel.Great restaurant. The manager has sorted out english tv channels for us Brits!!My fave hotel, and I have been to a lot!

All good

Beautiful views. Great location. Secluded but quick walk to the town

Nothing, it was amazing

Bad smell in the rooms. Not good tasting breakfast. Roof top bar closed.

Beautiful food. Friendly staff. Very good food at dinner.

Rooms could of been cleaner. Around the pool areas could be cleaned more throughly.

The hotel exceeded our expectations, the room was very spacious, the three pools outside where always uncrowded, breakfast and dinner were delicious every single day. I totally recommend!

Don't have any bad thing to say

We have amazing stay. Peacefull place, with amazing views, tasty kitchen ( mainly dinner was perfect, every day different kitchen ). Hotel have many places to spend time in different pool with differest atmosphere. Room was nice and quiet in the night with nice balcony. Parking is easy on the road and city centre is about 10-15 min by walk. Beautiful beach Cala Agulla is 15 min by walk. Hotel make music program every night and every day was many fitness trainigs. Very good service about trips and everything and nice reception.

The hotel location was great and the choice of food served at breakfast was very good , the staff worked really hard and they were very friendly

Our first room on the ground floor had a strong smell of damp , we were offered another room but it was also a bit smelly and not quite the same as we had booked , when we turned this down we were offered a different room which was much better, although I think most of the room on the ground floor had similar problems as the paint was flaking off the walls in many areas along the corridor s , I think the rooms on above us would have been much better

Great hotel in bgreat location. staff very good. New manager who has taken this hotel to another level. Nothing too much trouble, and always available, but not in your face. Made a point of checking with us that things were ok, Service around hotel great, cleaners, friendly and do a great job, thoroughly cleaning and checking over accomodation for perfection. Chefs in kitchen were amazing and cooked main courses fresh for you, with plenty of choice. Glorious restaurant overlooking the sea. Great entertainment in one of three bars. Two gear swimming pools

all good

absolutely everything- the beds were comfortable the suite was excellent great facilities and good food

tv not usable in bedroom as was on wall with no aerial and cleaners were moving furniture at 7 am on last morning I. the apartment above for 45 mins ??

They upgraded us to a room with pool and sea view, which was great! The breakfast had tons of variety. The pools where super nice and fortunately didn't have irritating chemicals in it. I also liked that in the wellness area, one of the showers curiously had a Fanta Orange scent which was fun, hahah

The wi-fi connection was really poor, specially in the room (600 suites area). I wish the shower pressure was higher and the bedroom temperature was cooler.

The location was terrific! Looking over the sea, everything you might need is nearby.This hotel has 3 amazing pools, you can choose between anyone everyday!It also offer a large and various buffet. We also enjoyed the drinks at the nautic bar, the staff was so much fun!Our room was fantastic, overlooking the sea… just amazing. Waking up looking at the sea it’s just something else!

The only unfortunate thing is that I had to improvise a mix of languages, because not everybody from the staff speaks in English.

very clean and great location

food could be better

Facilities such as the pool and wellness area are nice, however closing the pool at 5pm and sauna at 8.30pm is a bit of an exaggeration.

The rooms smell of terrible humidity, they are infested with ants (that were even to be found inside our wallets and bags IN the safe box)… the humidity was really bad, all our clothes smelled terrible, I had to dispose of a few pairs of shoes because they could not be cleaned, there is damp on the walls. The level of cleanliness is poor overall. There was lots of hair on the floor and on the towels when we entered the room for the first time. Another thing is that you need to PAY FOR THE SAFE BOX (!!) I’ve never encountered these practices anywhere before. The food is ok, but nothing special.

Very spacious room. Friendly waiters and cleaning staff.Great location to access the fantastic Cala Aguilla.Good A/C, automatically turning off when you open the window.

Unfriendly receptionist, rushed the check-in and answered sharply each time we had a question.Tiny toiletry provided on the first day only and never a refill in four days.Dinner and breakfast have a lot of variety, but all is plain and tasteless (same quality as frozen products from the supermarket). Half pension is not worth it.Almost nobody speaks English, they always address you in German.Only German channels on the TV. No pool towels.Stupidest location of the toilet paper.

Restaurant great, food very good Rooms very spacious amazing views Pools very clean and lots room to sit on sun chair.

Sea view bars not open in daytime, even tho advertised. Thought a covid thing, but at night they would close daytime bar, and open one with a sea view!!??? Plus they have two, one massive, one tiny. They would have band, disco at night, in the tiny one, which took the mockery out of covid rules, which were in place in rest of hotel??? Also could not get a seat, so had to go into town for a drink every night. This is my second visit this year, same bar issues at both visits. Also in july our TV had a good selection of english channels. On second day they lost signal Not even news channel available. We reported this every day, not fixed Still not working in September. The maintenance guy told us not yet fixed, but will be, NEVER FIXED. In July tried to tell duty manager, but he did not want to know, and said report it to reception. Lots German visitors and felt english were not respected,

Beautiful room and facilities in a great location. Near to the best beaches in the area and with bars and restaurants close by.

I’m not sure we really had a lateral sea view room, although it was classified as this. We could see the sea well, but also the main building and a lot of other people’s balconies. The staff are also a bit mixed in terms of service level - I’m lucky I’m a fluent German speaker, otherwise I’m not sure we would have got by.

The room was pretty big and the view is very nice. Breakfast was good.

First of all if you paying in different currency then euros, you will pay a lots more because of their high currency rate. I had guaranteed price with taxes and fees included, they charged me city tax and like 150€ more because of the rate. Everything there is about Germans, they speak to you just in german language even if you ask not to. And if they know you are some different nationality the waitresses can be pretty rude. It was like vacation in Berlin. German music, signs, etc. Not much people there speak english. Also the dinner was terrible, not much to choose and not good. But breakfast was good. There is just small beach fits like 5 people maybe, so you have to walk to the beach. I stayed in 2 hotels in Mallorca before and this one was the most expensive and worst one.