Ibis Los Mochis

It met my travel needs. Comfortable bed, very clean and staff very helpful and friendly.

Location is perfect. Staff is friendly. My room was clean, and the bed was comfortable.

Great basic, clean hotel. Convenient location. Professional and polite staff.

No fridge in room for medication

Hotel employee cans the clean ladies were the best🙏

Hotel employee his actitude the way he tread me was sadly poorly. Very unprofessional .

Cleanness

All good

Clean modern. Best shower(rain) that I had in Mexico

There was no glasses or water in my room which is pretty standard n Mexico. But when I went to the front desk they provided it immediately ?

The hotel is clean

Small rooms, no fridge, expensive for pet

It was clean, trendy very nice. Restaurant & bar were great & staff excellent. Great place to stay!! Great breakfast!!

The manager (female, but forgot her name) on duty the morning that I checked out was very sympathetic to the concerns that I expressed.

Both of the ladies at the front desk (check-in and out ) were less than courteous. I have mobility issues, and after many hours in the car, I was stiff and sore. I asked the clerk checking me in if I could have a chair to sit down during the process, and I literally had to beg.There were problems with my room (couldn't use the phone to call the front desk, and the handheld shower didn't work). I tried to tell the front desk clerk the following morning, but she was on a call, so when I went in to breakfast I asked the VERY nice waitress if she would ask her to come talk to me for a couple of minutes, so that the issues could be taken care of before the next guest in that room arrived. The front desk clerk gave her a card for the extension that I could call from my (broken) room phone. I told the waitress that my phone was broken, which was one of the reasons I needed to talk to her. Finally, the manager came to me and appeared concerned and politely thanked me.

Clean, comfortable and very friendly staff. Restaurant beside the hotel is off the hook amazing if you don’t see what you’re looking for on the hotel menu.

Could hear through the walls

I don’t like nothing in this hotel

Tha door is to heavy, the bed is to hard and the room is to small

This was our second stay. We travel with our dog and she gets a little toy every stay! The staff is wonderful. We sat and played board games in the lobby with our dog, and had pizza and cocktails. Very comfortable and welcoming environment.

There’s nothing we don’t like here!

Location with car park inclusive and safe. Multiple dining options in the neighborhood and a 24/7 pharmacy store next to the location

Bedding/ mattress way too soft

Location

No wash clothes or hand towels. No ice bucket or in room coffee maker.

Clean, comfortable, good value. Very dog friendly.

It was comfortable and clean, very efficient lay out for a basic room. The Receptionists were very friendly and helpful. There were many restaurants options within a short walk.

The wall in between the rooms were very thin, you could hear the conversation very clearly from the other room, even when they went to the bathroom...

Staff was nice, breakfast was good with various options.

Noisy, you can hear everything from other rooms. Very soft beds, too small shower cabine.

Clean and lots of amenities conveniently located nearby. Good freeway access. Good elevators.

Everything was fine, staff very friendly. we were two single women travelling through Mexico and we were made to feel welcome and safe