The Avenue Hotel @ Ballygunge

The look of the hotel, the dingy corridors and not so white dark towels and atrocious breakfast.

Moderately clean

The facilities weren’t as promised.Wifi wasn’t working properly, Lift wasn’t working and we were accommodated at the 6th floor.Suddenly at the middle of the night, there was uninformed power cut due to maintenance which wasn’t informed. Too many mosquitoes AC wasn’t working The Room had smell of kerosene oil.

Very small room, Bed Lenin and towels are very unhygienic

All

Location was nice, friendly staff and the food was good.

The cleanliness was lacking as the floor was dusty, blankets stained and toilet was not smelling good.

Service is not satisfactory. I have ordered veg food from where long hair comes out. Then they change the food but with non veg thali. I asked for room cleaning in the morning but when I came back in the evening room was not cleaned. Food delivery took lots of time, not able to deliver and in committed time.

Location is good and rooms are also decent

Staff's behaviour is excellent. Worth staying.

They understand their guests. Hospitality sense is good. Lady at the Reception is efficient and Sincere. Thanks. Abhijit Roy.

location good esy to public transportation access locality main road but less noise pollution

i don't like wash basin in bathroom not possible to face wash extremely small like use only small kids never go with my solder how can will wash my face want to shifted other side never expect hotel provided dinner in room but dining table also small never adjust plate for eating food breakfast provide me in canteen it was good

It is a good place to stay staff is corporative the food is excellent service is good

Cleanliness and hygiene room need to be thoroughly cleaned

Room was good...

Two ladies staff was not co-operate ....they had duty at night...

Hotel People are offering Normal water as everybody have a common sense that to service Cold water in Summers.I was stayed for 2 nights hotel reception was force me to eat same MENU food on next day also.There should be some options in MENU if Guest is staying for another day.

Not recommended

Room was clean. AC wasn’t that effective. Bathroom was clean.

The stuff behaviour were very bad, especially the lady at the reception. Rude and disrespectful behaviour. I had booked the stay with breakfast and dinner. There wasn’t any choice, 1 single egg and two slices of bread was there for breakfast. Really disappointed.

All facilities available, clean, excellent service, take care of guests.

Nice hotel. Clean rooms. Breakfast and even dinner included in the ridiculously small price.

Nothing much to dislike.

Staff courteous & Very Good. Management lethaigic.

It is very clear there is very less or no support from the management. Comman areas need to be kept tidy. Was overcharged for mushroom in friedrice

Voting pleasant 6 just because of Indian standards. Food was expensive but ok in the hotel restaurant - didn't get sick or stomach ache.

Constant noise from the street. Couldn't find a normal place to eat around the hotel. wifi was really bad. Not suitable for remote work. Forget getting anywhere by foot, takes ages to walk or find anything.

The room was clean, odourless, excellent air conditioning the bathroom was clean hot and cold water showers toilets were clean. Bed was comfortable and clean.

The toilet on the ground floor is not Senior friendly. It is dangerous as the steps were to deep

Only food

Location,facility,Room was too small and suffocated,Atleast 2 to 3 times higher price than It should be as per their facilities. I will suggest to move toward new town than visit this property.

Reception and restaurant service.. immediate response. Excellent food

No English and sports channel tv available.

The room was okay Sheets on bed where dirty with Black marks ,I purchased food to eat after booking in . the receptionist then informs I'm not allowed to eat food purchased from outside !! Nothing in the rules provided when I booked ,what I am supposed to est outside on the street!! ,when checking out they where not friendly

The hotel has ongoing construction in entrance not informed ,

Thank you very much for the warm reception and wonderful hospitality you extended to me during my stay. My business travel was made much more remarkable since you let me reside at your home. Thank you once more for doing this for me and treating me like royaltyHospitality is very good and his service regarding customer handling is awesome, One incident is happen in this hotel with me,I have forgotten my credit card in hotel counter and after one day weTo noticed , I lost my credit card and DL, I'm totally aghast and shocked but support & wholeheartedly cooperation of Mr Imaran ,m very Surprising that entire team of Hotel and Mr Imran (GM Sales) cowardly support and start to find the both card and whole day Mr Imran and his team did the level best to find the card and at last card found and Mr Imran Immediately called me Or intimate me your card has been gotten, please come and recive your card.I am very thankful to Mr Imran and his effort to search my card and found it back. Credit Goes To - Mr Imran Sales GM & His Entire Team Member.