Hotel Denver Mar del Plata

Excellent breakfast, good facilities to work

Room extremely small, no utensils to eat own food in the restaurant.

Part of the hotel was renovated, but rooms were not. Rooms need renovation and be cleaned more thoroughly.

Bathroom not very well cleaned. That was one of the reasons I wouldn’t come back

The location

Staff, poor flexibility when negotiating a room with better view. Parking was charged. Staff was not clear about pricing different rooms. Spa has limited hours, shower water power was bad

The property is cozy, clean and well kept

The decor , style and location

It is ok, but very outdated

The staff are rude if you do not speak Spanish they roll their eyes and nearly refuse to help you

location

We were switched from a room for two people to one for three and we were charged more, but the room for three was much smaller than the room for two. This did not make any sense. We were literally stepping over our bags to get out of the room. The bathroom sink in this room was also about half the depth of a regular sink, reminding me of army bath sinks. It was a disaster.I can honestly say this has been the worst room I have been to in at least a decade. Furthermore the hotel manager refused to provide a better room. Worst experience ever. Avoid this place like the plague.

Located in main part of town, so Close to beaches

Furniture in room a bit dated. Safety box was locked, didn't bother to ask to open. No English stations on TV.

Location is perfect and parking is very convenient

room was super basic and tinyThe pool is ok, but the sauna is really small.The concept of the breakfast buffet, with employees to hand out cheese/pastries, is a bit weird and annoying.

Delicious breakfast. Great location. Massage was excellent.

Beautiful clean hotel in excellent location. Staff are very professional and helpful..

The swimming pool, the gym, and the location were great. The staff was friendly and the breakfast was good.

The room was extremely small for two people. Overall I think it is a bit pricey for the quality of the room.

Friendly staff.

Tiny, noisy, poor room. Restricted breakfast.

Good price/quality ratio. Good food, friendly staff.

Best thing was breakfast: rich, diverse and tasty. There was also courtesy coffee and dessert served at noon, which was welcome as a timely snack. The coworking area was comfy and well designed, we were very pleased to use it since we were there on business. The hotel staff were friendly and glad to be of service, which made our stay more comfortable. Also, the bed was very comfortable and the shower poured hot water abundantly.

The noise. We could hear the road traffic as well as the hotel guests that passed through the hall and elevators opening, which made resting challenging, at times. Also, the parking lot had slow delivery times (longest was 12 minutes) and was charged extra. We complained about the cost transparency and got an honest response from the hotel. Finally, WiFi was practically unavailable at our room. So much so that not even the TV had reception, which meant that we had to rely on our cell phone data when not in the lobby -we found this unacceptable.

The breakfast was good.The room and bathroom were clean. The shower worked well, with hot water on demand.The location was pretty central.

A negative experience checking in, as my debit card had been declined when they tried to take advance payment online for the first night. The payment (in full) went through on the same card when I arrived to check in, but I found the receptionist’s attitude to be patronising and unhelpful. The other receptionists we dealt with were better trained in customer service.The lifts are tiny, barely fitting 2 people, and go up and down at random. The room, although advertised as superior, was tiny. It was also noisy at night and early in the morning (loud neighbours, pigeons, workmen starting very early). The view out of the window is of a wall with an air conditioning unit. The light from the corridor seeped in through the edges of the door; worse, because the corridor light was on a motion sensor, it kept switching on and off like a nightclub. The beds were uncomfortable, using sheets that kept slipping off and exposing the mattress.Although the breakfast itself was good, we felt like we were inmates at a prison, queuing up to be served by a member of staff. If they had the proper facilities to serve hotel guests, this would have felt more welcoming. Instead, it felt like they wanted to restrict us from our choices. The pool and jacuzzi looked tired and felt grubby, with water condensation dripping from the ceiling. The changing rooms need to be separate for men and women, and the whole area (floor, mats etc) desperately needs a clean.

I like the personal who handles all the facilities.From the parking lot, waitres, front desk and housekeeping.The breakfast was good, except for the orange juice. It was not natural.

The fact that I lost my Sony Bluetooth orange speaker and they never answered my email back with the fact of what happened after leaving the unit inside the room.The hotel announced they have parking space, but you have to pay that separately.

The parking is fun. You drive into their apparently small car park, but there is a car lift that then deposits your car safely elsewhere. The guy in the garage (who seems to work 24 hours per day!) was brilliant and deserves a tip. Always smiling and helpful. The breakfast is excellent. The location is pretty good

Overall the staff were not hugely helpful. There is no bar but, to be fair, it does not advertise that is has one. It does advertise that it does laundry but does not, instead I was told to go to a laundrette across the road. There were stains and marks on the linen. The room was tired. Reception looks OK but the rest is dated. I was on the 5th floor and the corridor light (supposed to be on a movement sensor) did not go off and light shone through the door surrounds all night. I could mostly shut this out with pillows. There was no hot water one night.Overall not vfm at this price.

Location

Beds are uncomfortable. Noisy rooms. Limited selection for breakfast.

Location was good, walkable to most areas of interest, beaches and shops. Attentive front desk and let us checkin before regular checkin time, very responsive when needed.

Small room and bathroom, had to maneuver to get into shower box. Toilet leaked but they fixed it. Curtain did not completely block sunlight, and kept hearing pigeons from window. Breakfast was simple and dining area staff were not as attentive. Styrofoam cups for coffee and water. Gym equipment was dated and no cleaning wipes for mats. For the price I would expect newer furnishings and better breakfast, feels like an overpriced bed and breakfast. TV not smart, cable and not too many options in English.

The personal was excellent!! Very attentive and knowledgeable.

The rooms are too small, and the breakfast horrible.