Our Habitas Tulum

Pros +

• Restaurant
• The property is incredibly gorgeous. All the staff in every area are kind, patient, helpful and attentive. Food & drinks were impressive, fresh, wonderful flavors. Included breakfast was not your typical small free meal, it was amazing. Center location!
• The staff was very welcoming and friendly! There was intention in exposing guests to cultural rituals via Wellness activities and events. The food was fantastic! The private beach area was ideal. The location is bikeable to town and landmarks.

Cons -

• I will never come back to this hotel: there was no hot water from evening to the morning. Checkout is at 12, but they come and take your stuff at 11:30, waiting for you to go. The woman at the checkin is not nice. Overall experience is very disappointing
• Only 2 things out of hotel control 1. lots of waves 2. mosquitoes (but they provide bug spray).
• Our Jungle room had critters living in the ceiling; We were woken up several times at night when they scampered about. There was a public ¿beach party¿ one day; many non-hotel guests came and lingered the entire day and the music was loud for hours.