4.5-Star Hotel

Aloft Tulum

Av. Coba Mza 05 Lote 01, Tulum, - Mexico
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Aloft Tulum
1/115
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  • Policies
  • Amenities
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  • Rooms
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$63
per night

4.5-Star Hotel

Aloft Tulum

Av. Coba Mza 05 Lote 01, Tulum, - Mexico
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.6

Very Good

Based on 421 reviews

Location Of Hotel

8.4

Hotel Cleanliness

9.2

Hotel Staff

8.9

Overall Quality

8.6

Show 6 Verified Reviews

About

Located in Tulum, 2.3 miles from Tulum Archeological Site, Aloft Tulum has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. Featuring room service, this property also provides guests with a terrace. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. Rooms contain air conditioning, and certain accommodations at the hotel have a balcony. Guests at Aloft Tulum can enjoy a buffet breakfast. At the accommodation you'll find a restaurant serving Mediterranean, Mexican and Seafood cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. You can play pool at this 4-star hotel, and the area is popular for cycling. Guests can use the business center or relax in the bar. Tulum Bus station is 1.4 miles from Aloft Tulum, while Parque Nacional Tulum is 1.6 miles from the property. Tulum International Airport is 25 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Destination fee $22 USD per night includes: - Welcome Drinks - Daily free shuttle transportation to the beach club (roundtrip) - Daily use of Bicycle - Daily Food and Beverage credit 14 USD (full per day) - 1 tour to the Yalku lagoon (24hrs prior reservation) A credit card is required to be authorized for incidental charges upon arrival.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Kid-friendly dining
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.6

Very Good

Based on 421 reviews

Location Of Hotel

8.4

Hotel Cleanliness

9.2

Hotel Staff

8.9

Overall Quality

8.6

Pros +

  • Good location and was always our choice of place to stay but about 6 months ago the management changed and all the customer friendly service staff have gone , hotel is going down the drain.
  • Nice hip/ modern style hotel. Breakfast was great, nice healthy food options. WXYZ bar good drinks, rooftop bar and pool is very nice.
  • What I like was the location, to other places in Tulum

Cons -

  • Over all service, food etc.
  • All was great.
  • The hotel was ok, food was terrible. They want you to pay for food even when I told them I cannot eat cold food. The have zero customer service when it comes to food. The staff at the desk were friendly and helpful. But be careful of ppl in Mexico.

Business Traveler (39)

Solo Traveler (41)

Traveling as Couple (119)

Family with Young Children (82)

Group Traveler (80)

1
3/16/2024
Good location and was always our choice of place to stay but about 6 months ago the management changed and all the customer friendly service staff have gone , hotel is going down the drain.
Over all service, food etc.
9
7/21/2022
Nice hip/ modern style hotel. Breakfast was great, nice healthy food options. WXYZ bar good drinks, rooftop bar and pool is very nice.
All was great.
5
6/29/2022
What I like was the location, to other places in Tulum
The hotel was ok, food was terrible. They want you to pay for food even when I told them I cannot eat cold food. The have zero customer service when it comes to food. The staff at the desk were friendly and helpful. But be careful of ppl in Mexico.
2
6/20/2022
Rooms were modern and clean, hotel pool is nice
Staff was unfriendly and unwelcoming.  the excursion coordinator was rude.

Room Options

1/9

King Room with City View

291 sqft • 1 King

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

1/4

Double Room with Two Double Beds and City View

345 sqft • 2 Double

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

Guest room, 1 King or 2 Queen

sqft • 1 King or 2 Queen

Room Details and Photos

1/8

One-Bedroom King Suite with Sofa Bed and Jungle View

539 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Aloft 2 Queens, Guest room, 2 Queen, City view

345 sqft • 2 Queen

Air conditioningAlarm clockCity viewCloset

Room Details and Photos

Location

Aloft Tulum

Av. Coba Mza 05 Lote 01, Tulum,