Komagane Kogen Resort Linx

Super staffSuperb outdoor onsen, magical forest view lit up at night with a trickling stream and fauna to match, you won't be disappointed. Could stay for hours waiting for the squirrel box to have a head poke out lol. The water is 41 to 42.The rooms have character and charm and whilst not spanking new are nicer for it. They are large and have a seating and table area too. Lovely mountain views come with many rooms.The breakfast and dinner were excellent, always something for everyone and nice vibe.The chefs were friendly and accommodating to dietary needs. Very professional and great quality and variety.Was the best place I stayed in 5 weeks and 25 hotels in Japan.The bus to take you up the mountain stops literally outside the hotel.They have flying squirrels although they didn't show for me!This side of Komagane is likely why you came to this area for mountains and onsen and decent food and peace. It's like a small little alpine village area and there are a couple of soba noodle places and pizzeria too but the hotel food is excellent.They are rebuilding the big lake which I imagine will make the whole area even nicer.It was very quiet (Early Decemeber). Three blinds/curtains. Simple, unobtrusive air con. Lighting is great when you insert the rod lol ;-) Vending machines. Alcohol sanitiser everywhere. Lovely Yukata.I'd love to go back in summer and make the summit which was a crampon affair in December! It's one of those gem hotels which get most of their revenue from weddings and functions and so staying in off peak times means all the service and few people. I didn't even bother with the public onsen down the road (it's the same water source) They also have cold filtered Okayama coral water in the onsen which isn't always the case! You can buy the bus and ropeway ticket from reception :) Tonnes of parking. Free welcome coffee and a nice little souvenir shop to boot!

Breakfast finishes at 9am. They do have a large lounge area however.

The resort is near Suganodai Bus Centre, the starting point where you can catch the bus to the ropeway station, which takes you to Senjojiki Cirque. Very friendly and helpful staff. Breakfast has a good spread. Dinner buffer (extra cost) was good as well. Free transportation from Komagane JR station to the resort was great as well.

Breakfast was good, staff helpful, onsen lovely, view from hotel room brilliant.

Room felt a little dated, beds/pillows were the least comfortable in the 7 different places we stayed. We didn't check in until 5 and were told there were no places left for dinner..... we were directed to a great local restaurant though.

Good food, large and nice rooms, super clean and great staff. Good for western needs. Also nice Onsen

We went to the parking lot at night to look for the flying squirrel but a waiter told us we had to join the paid tour (500yen) to stay there. The beds are a bit too hard

Located in a beautiful area, and easily accessible from komagane train station, the bus to/from the ropeway stop just outside the hotel, very useful before/after going to Senjōjiki Cirque and mount Kiso-komagatake.The stuff were very welcoming and friendly, the onsen baths, especially the outdoor one, were great, and the food was delicious, shining light on the local "apple pig".The room was specious and comfortable.

There seem to be some problems with the lighting in the room, some of the switches didn't work, and the room quite dark

The onsen is nice, breakfast is ok.Location is very nice close to nature. Staff were very nice, a housekeeper lady (from the Philippines) was very kind :)

A bit overpriced for the quality of the room, there was no wardrobe in there, and everything was a bit worn fown

The breakfast buffet was of excellent quality, wide range of choices and the staff very helpful and attentive. The Onsen facilities with the beautiful forest outlook are superb.

The location is perfect for the trip up Senjojiki Cirque although poor weather did not allow us to enjoy what would otherwise be a beautiful scenery up there.

Breakfast lacks variety. It is also quite difficult to communicate our requests to the staff as they do not speak much English.

The femal receptionist were excellent. We stayed for 2 weeks and they immediately recognised us and catered to our every needs.

The male receptionists at the check-in were not very helpful.The breakfast staff, young female and male waiters were extremely rude to us and chased us away. Breakfast was the same throughout the 10 days of our stay which on the last few days we skipped. The eggs were also not fresh which was horrible for a standard japanese breakfast. The bread was also sub par.

1. I enjoyed the outdoor onsen looking at the green forest outside2. The buffet dinner was really nice

1. I wish there is basket in the onsen for throwing used towels instead of needing to take them back to the room2. As mentioned in other post, the light in the room is dim, and the the pillow is too soft for me.3. Since the dinner was nice, I had high expectation for breakfast but it turned out to be so so.

Great location onsen was superb.Ice machine and laundry on each floor.

Staff did not top up the amenities throughout the stay even though it was half empty when I checked in.Breakfast staff was horrible and racist.I believe they are contract staff employed by the hotel. They were extremely rude to us as we were foreigners, chasing us away when breakfast ended at 9am on the dot. The next day there were a group of locals and stayed till 9.07am but still the staff did nothing to chase them away.They treated the locals much better, greeting them and clearing their empty plates very quickly.The receptionist at the check-in counters were very professional, no complaints.

The property is in a perfect location to hike a lot of the mountains and also see the local sites. The food at the restaurant for dinner is exceptional.

The only thing I didn’t like was the bed it was old and you could feel the springs

Great location for going to the mountains, good facilities and clean rooms. Beautiful onsen with a stunning outdoor bath. Breakfast was delicious.

Room size was bit on the smaller size.

Nice breakfast buffet. Great public bath. Hotel seems to be an older resort. It shows, but as usual in Japan very clean.

Food was fantastic, staff are incredibly helpful and friendly, the rooms are splendid.

Nothing, everything about this hotel is fantastic.

Location was not bad. Breakfast was very good. Glad to see many families with kids lodging here. Parking was adequate.

Wifi was weak and inconsistent in our room. Room lighting was not quite bright enough.

Lovely breakfast buffet. Beautiful location in the Japanese Alps. The Onsen was a dream

A little more English signage in the Onsen but other than that, I had no complaints

- Dinner was OK- Breakfast was excellent- The lobby and restaurant were clean, spacious and they even had a free welcome coffee or tea drink- The staff was very friendly- The surroundings of the hotel is superb. Close to the bus station that goes to the ropeway and a beautiful, serene park with a nice pond right next to the hotel

- Dinner was way too expensive. Sure, food was good but not worth 6000yen. - Beef was more often than not cold, even though they prepare it right there. They need to put the meat on a warm/hot plate when people pick it up- The beds were not comfortable at all. Plus, even though we booked a room with 1 big bed, they put us in a room with two single beds. - The rooms were extremely badly lit as well. Very dark. Window was there, but right in front of a forest, so even in the morning it was dark

The buffet for breakfast and dinner was amazing.Nice onsen, nice and calming atmosphere all round

The bed was quite hard

The natural beauty of the local alps, as well as the nearby walking paths through blooming cherry trees and rushing rivers was absolutely stunning. At night, the resort was remote enough to see a sky full of stars on a cloudless night.

Since the property is in a more remote area, there were less things to do (not many restaurants, cafes, shops, museums). There were also a lot of closed resorts and chalets, either seasonally or permanently.