Cameron Highlands Resort - Small Luxury Hotels of the World

No Ac

We loved the size of the room, extremely spacious and oozed colonial elegance. It honestly felt like we were on the set of an old movie, the hotel is beautiful, the service impeccable. Breakfast is a la carte, and quite good. I really can't say enough about the staff, the people working here are incredible, they go above and beyond to make sure your stay is comfortable and you always are made to feel so welcome and appreciated. We would not hesitate to stay here again.

The bed was hard, but I asked for a mattress topper for the remainder of our stay which they provided and it was so much better after that.

I liked the drawing room where high tea was servedBest staff member was Mr.Ravi , who was extremely helpful and knowledgeable

1. No elevator & too many steps up to Front Entrance. Were told that had side entrance with less of a climb but it was closed.?2. Underqualified staff except for one member Mr. Ravi 3.No proper boutique for warm clothing considering the cold temperatures4.Small bathroom which needs to be upgraded5. Extremely noisy even with windows closed6. Understocked bar with an unqualified & unknowlegeable bartender7. No free shuttle to town8. No full buffet breakfast & limited average tasting local cuisine9. No exciting views from rooms or balcony considering its high up on a hill & difficulty in opening balcony door10. Some security & doorman had bad body hygiene & most could not communicate in English11. 1 restaurant only12. Spa had no hair stylist or other beauty treatmet on site ,excpet for full body massage & tea bath , which is much needed after massage . Hotel could have arranged for a hairstylist to come there for guests as per need basis.13. Did not get the 5 star welcome we are accustome to in other hotels of that status14. No outlets over both night stands to charge devices

The people are so nice and very helpful, food are excellent and the location is amazing

The out side talks either in the neighbors room or on the corridor easily reach you

Location is like paradise It may rain suddenly and we go down and enjoy it under the rain holdong umbrella

Little choices of food at breakfast

Very clean great staff good food

the room is very comfortable , the breakfast is served well . the stuff is very nice

Clean, good quality furniture, good restaurant, good quality food

Loud noise from the street at night in all rooms

The service staff in the restaurants were excellent. Although there is no in-room dining, the staff knew that I was not well, he volunteered to make a specail arrangement to deliver my order to my room. I did not take up the offer as I did not feel like eating. The service staff during breakfasts saw that I was unwell, made special ginger honey tea for me to drink.

We waited more than half hour for our rooms. We were given a room with a connecting door. In the night, the neighbour room was very loud for more than 1 hour. Disturbed my sleep because I was down with fever and was trying to sleep. The bed was rather old and ricketty. Not very comfortable.

Great breakfast. Room was clean, staff were very friendly. They acommodated by request to cut short my stay.

Noise was too much given it's right beside the road. Windows could have had soundproofing.

Liked the breakfast options, good variety and classic western breakfast was good. Buffet options were sufficient Room was clean and spacious as a solo traveler.Noise level at night was bad, suggest to add thicker curtains to help block the noise from the main road.

Clear parking indications for visitors and guests should be made more obviousActivities listed at the hotel seem to cater more to groups/couples, would like more activities that can be done as solo or allow options to include other guests to join.

Good serviceWell maintained English style furnishingsBreakfast includedAttentive staffs

Water from the shower area tends to overflow to the "dry bathroom area" after showeringPillows can be replaced, it feels rather "flat" and not nice to sleep on (could be personal preference)

the staff are really beyond expectation hospitality..kudos n salute to Miss Kee at front office,Santhosh,Suai(the guy from Bali),Hirdoy and all the rest of dining room crew including the Chefs who really prepare exceptional foods..big thank you to Dinii who decorated my room for my anniversary..

Beautiful hotel amazing atmosphere The rooms and bathrooms were large

The TV didnt have channels and it was locked we couldn’t connect Netflix neither

It was a very relaxing stay love itStaff are so friendlyPlace is so adorable

Somehow noisy at night because it is cclose to the street But it is not a big deal

A nice mountain resort. Lots of daily activities and beautiful facilities. I loved the restaurants and the staff were so friendly!

NIL

Our one-night stay at Cameron Highlands Resort was nothing short of magical. From the moment we stepped in, we were transported to a different era — the entire property exudes an old-English charm, like something out of the early 90s. Warm, cozy, and full of character, the ambience was absolutely pitch-perfect for a mountain retreat.The staff were incredibly courteous and went above and beyond to make us feel at home. A simple but thoughtful gesture really stood out — we had brought strawberries from a nearby farm, and they kindly washed and beautifully presented them for us without us even asking. That’s the kind of personalized service that makes a stay truly memorable.The common areas of the resort are equally impressive — from a charming grand hall with a fireplace to large koi ponds filled with majestic fish. It all adds to the resort’s serene and sophisticated atmosphere.Breakfast was served à la carte and every bite was divine. You could tell great care went into the flavors and presentation — it felt more like a fine-dining experience than a typical hotel breakfast.If there’s one thing I regret, it’s that we couldn’t stay longer. I genuinely wish I had at least one more night to soak it all in, but we had a flight to catch. Still, this brief escape will stay with us for a long time.Highly, highly recommended — whether you’re looking for a romantic getaway or a peaceful retreat into the hills, Cameron Highlands Resort delivers an experience that is both nostalgic and luxurious.

Nothing!

1. Staff are extremely friendly and helpful all times. 2. Location of the hotel is excellent (except traffic).3. Breakfast is very good. 4. Size of room is great.5. Nice balcony.

1. Noise of busy road in front of hotel is so bad almost all the times. They provide ear plugs but it is not a solution for us. Avoid weekends and public holidays for relatively less crowd as Cameron Highlands is very public destination for locals. 2. Pillows are not comfortable.

Location, hotel, rooms are perfect

Staff could do better, made errors like forgetting to bring luggage to the room

Beautiful & cozy gem in the highlands. Wonderful place to spend a special milestone birthday.

The room gets a little stuffy at times in the night. Would be great if we could request an additional fan. Maybe even a mini standing one. But other than that, absolutely perfect.