Kanucha Bay Hotel & Villas

Room was spacious and comfortable.

Location is too large. Everything is spread out. We had to pay to rent a golf cart just to go eat breakfast every morning.

Very spacious room. We love the jacuzzi in the terrace. The beautiful view from our room makes our stay more relaxing. There are two outdoor pools free for use. The included breakfast was excellent. There are also stores and mini grocery in the area. We enjoyed the golf cart as well, perfect for strolling around the property.

The restaurant food is expensive as expected. Car access is limitted, so you need to rent a golf cart to go around, however, we enjoyed the experience although it is a bit pricey. The building that we stayed in is a bit old and there is a bad dehumidification causing the first floor hallway to be wet at all times.

Breakfast is excellent Dinner is good but not so many choice outside hotel. We use the okinawa restaurant and food is good but can be crowded. Driving to nago for dinner with rental car takes 30 minutes and road quite dark. Room is large and clean. Swimming pool both indoor and outdoor are good. Beach is great and sand is good quality. We swim 2x in 5 days and sea water very fresh. Not many people use the beach. I did not play golf. Like driving aroung with the cart provided. I have an autistic boy and elderly in laws and my family of 6 stay in 3 rooms. Rooms are large and comfortable. Nice balcony. They seem to all enjoy the stay. my boy seems to like the beach, okinawa restaurant, shops, cart, and swimming pool. Staff are accomadative and pleasant. Resort not crowded.

Location a bit remote but that was understandable with the larger ground and location of the resort. I have stay in many resorts in Okinawa before over the years. This resort is among the best in quality facilities and price.

Switching on ceremony

There needs to be more preparation for the switching on ceremony. After we reserved the ceremony I wish that I would have gotten a follow up email with more details. I wouldn’t want the surprises to be revealed, but it is too stressful to wait until 15 minutes before. Also, a cart rental should be included in the package.

Great beach - Chinese restaurant was very good

Very very outdated - none of the staff we spoke to had any level of English - and including check in staff - they also charge for everything - pool / gym / parking / if you miss place room key you also get charged

Great location, ideal for golf enthusiasts and young families alike. Perfect for a relaxing getaway with plenty to enjoy! We had the room with a spa.

Everything at the resort comes with an additional fee, except for the bus service. If you're planning to visit, be prepared for extra costs for the facilities. Also, it's worth noting that you can't access the pool if you've been drinking.

Location is very good and rooms on up floors with jacuzzi on the balcony

To many rules and you need to pay for everything, also gym! Not including in the price

We don’t usually write reviews but we wanted to write a special mention about one of your team members, Takeshi Kotaka, who was incredibly kind and attentive. He went out of his way and made our stay feel very special.

We were sad that the pools and beach weren’t open as it had been the reason for us booking our stay here.

The room was beautiful and spacious, with a fantastic view. The staff were all very nice and accommodating, even to our food allergies at the restaurants, even giving is completely different side dishes that were all outstanding as if they had been on the menu!

The only thing we disliked was that it was raining one of the days and we couldn’t enjoy how perfect everything was as much. The property is fantastic!

The hotel was clean and the staff were very friendly. It rained the whole weekend of our stay. We found there were not many places around the hotel where we could relax and have a coffee/drink and maybe play cards. ( we were an all adult party). Something I think would be a nice addition. The weather certainly meant we were not able to fully enjoy the hotel’s facilities.

Everything was an additional charge. Whilst it was a bit frustrating we thankfully did not have young kids who would constantly be asking for things.

Mostly good service

I was charged for the first night that I didn’t stay for. At check in I explained this but didn’t seem to care about that.

Beautiful setting. Very spacious rooms and deck.

Expensive. Many things cost extra such as the golf carts, and the restaurant prices were very high.

very, very nice hotelI feel like the property itself looks much better than it has been marketed .there are four of buildings, so depends on your choice of room type. some rooms are bigger. Some rooms are smaller some face the ocean, some face the mountain/pool.really nice private beach, stars seeing activities , golf court and great options for breakfast

it is quite a distance from the airport but definitely worth the travel

Amazing resort, feels like hawaii

They nickle and dime you for everything. For paying such a hefty price for a room you would expect to get more out of it. And the things they want you to pay for are outrageously overpriced. 65,000 yen per person for a buffet. Yeah no way

very spacious with lots of things to do

had to pay for every thing additional you wanted to do.

i didn’t like anything

extremely expensive nothing in the area to go and explore or dine somewhere else except that trap of resort restaurant they force you to park your car and either walk long distance to your room or restaurants or rent a wagon for $12 per hour total rip off!

The rooms were clean and spacious. The property is probably in need of a slight touch up but otherwise the visual was good.

The food in its many restaurants left much to be desired. given the isolated nature of the property, one is basically captive while there so you can only eat at their restaurants. $200 per night for a family of four was standard. also, the resort charged you for everything…from $15 for a lost card key, to $20 for a game of ping ping, a work out at the gym, and at least $70 pp for every water sport. It did not feel all inclusive although there were plenty of things to choose from. Last, it is not a place to go if you speak no Japanese. We never mind spending a lot for a luxury stay but this did not meet the mark.

There are a lot of things to do both at the resort and in the area. The rooms were spacious and the food was interesting. The shower room in the Azalea suite that we received was super for washing off after being at the beach and having 2 little ones with us. The view from the room was beautiful! AC worked great and we were placed near enough the lobby to make breakfast easy enough to get to. Staff were so very wonderful! We had a few messes that we weren't able to clean ourselves and they came and helped us very quickly. They were all so sweet to our children.

The futon beds were extremely firm and all of the pillows were not very comfortable, so if you can bring your own, do so. While there are a ton of things to do at the resort, it does cost money for nearly everything. Only 2 of the 3 pools were included in our stay. I wish the package plan was available so we could have chosen and picked items in advance for a better deal, but it wasn't available right now. We tried both the Japanese breakfast and the Western style. I wish we would have been able to get more info about the Japanese breakfast as foreigners just so we could understand. We tried to ask and read the available directions, but it would have been kind of cool to learn a bit about the culture and food a little, even just a small brochure. The Western breakfast was much lighter and the eggs were cooked in such a way that was underdone. I would advise you to ask and be specific in your request of how you want your eggs cooked.

Friendly staff. Speaks English decently. American style breakfast is ok. Pool is great. We loved their shaved ice. The extra events such as the water course, put put, and other classes were over priced.

The prices of the resort and the food.

The rooms are a little outdated but I loved our stay overall! The pools were amazing and the staff were so professional!