Doubletree By Hilton Naha

The breakfast buffet was very good and the staff were great and very professional.

The room was very cramped with no room to hang or put anything. Just wasn’t laid out in a useable manner.

The hotel is well located and easy to get to from the airport via monorail. The staff were really friendly and helpful.

The rooms were average, the double bed was against a wall. The bed was the hardest bed with the softest pillow I've ever had. Three nights without being able to sleep impacted my enjoyment of Okinawa. It could be improved by offering extra pillows.

The location.

We stayed 4 days 3 nights and was only given 2 bottles of drinking water on the first day. We were notified by the hotel staff that no additional bottles of drinking water will be given for the remaining days because we booked the accommodation through booking.com. However, if we book through their website, additional bottles of drinking water will be given. So, do buy some from the combini nearby when staying here.

The hotel is aligned with a monorail (that starts at the airport) stop. The location is near the main shopping street, The breakfast brunch was good and popular. Sunday brunch had local customers (2 hr wait). As a hotel guest, I was able to make a reservation and the hotel staff called me when the table was available (within 15 minutes). There are no restaurant offering other than breakfast but there are many offerings near the hotel.

The hotel room needs to add & upgrade its electrical plugs. The bed had a soft spot where most people sit on the bed. The door to the bathroom opens into the entry way and the light switch is on the far side of the door: a pocket sliding door would be an improvement. The built-in desk cabinetry is dated.

Good location. Serviceable hotel...smallish room.

Poor view (windows of next door office).

The staff are very warm and nice. Overall, found their service and hospitality to be pretty decent. Location wise too the hotel is situated well. Just a 6-7 min cab ride to Menara KL Tower, and a whole lot of shops/restaurants within walking distance. After checking out, I asked them if they could hold my luggage while I visited a nearby place. They happily obliged and kept my luggage safe. The food in the restaurant was pretty good. Though at the breakfast buffet, some of the items kept getting over soon, and replaced very slowly.

The two main issues I faced because of which I decreased my rating are as below:- When we went to the restaurant for an early lunch, part of the restaurant was being mopped up. And the smell was horrible. The kind of stink you get when the mop hasn't been cleaned properly over a period of time and there's chances of bacteria/mould growth. That smell made our lunch experience pretty dismal.- After having a bath, I noticed that the shower wasn't draining water at all. It was all clogged up. I was already too tired and just wanted to go sleep. So I slid the cover of the drain and saw that there was a build up of hair, which was the reason for the clog. Used a few pieces of plastic to remove it and then the drain got cleared.Effectively, I had to do the plumbing/housekeeping job for the room I was paying to stay in?

Very near to train station and Naha bus terminal.

There are beads in the pillows which are uncomfortable in my opinion. Some may like them. However, it was uncomfortable for us. Bed were too soft for our liking. Room was slightly smaller.

Convenient access to Downtown shopping and airport

Should allow Hilton honour pointed/stay to be credited, regardless of mode of booking

I enjoyed the variety of items available. Being located inside of the hotel was fantastic!!!!!

This may be more of a cultural thing but, many of the items were undercooked, like the scrambled eggs and the bacon.

Location and staff

Bed was not very comfortable

Location

Small rooms, terrible air conditioning, small TV with very little English content. Poor wifi. Install large smart TV where guest can watch Netflix etc.

The atmosphere and the friendliness of the staff.

The room was a little small, but it was a great value for the price.

It was very welcoming and they had a beautiful breakfast layer out.

The bedroom could be a bit bigger. An the area where the hotel was located I feel like could of been better there wasn’t really a lot of restaurants around

Location great, very close to monorail. Helpful staff, tasty breakfast. Overall good stay.

Nothing really to complain about. Rooma are slightly small but this did not bother us much.

The location is great. Just across Asahibashi station and has the elevator besides the hotel.

The parking fee is a bit high

close to the international streets and airport

no restaurant and no room service at the hotel. very small area for breakfast. not comfortable lounge and no coffee area. very small room size

easy to find and close to transportation.

room was really small

Location meets the needs for the business traveller. Staff happily worked hard especially at breakfast being COVID safe.

Great location, very clean and comfortable room.

Nothing bad

Great location in Naha. The staff was very helpful to make reservation for us or to provide recommendation.