Muraya Hotel Aceh

Comfy room, good coffee, friendly staff, great location.

location, cleanliness, spread of breakfast, new and well maintained.

Breakfast, location, staff and cleanliness.

My room is close to elevator which as sound every time when the elevator arrived at the floor so it is quite noisy for me. Especially when people start going for breakfast/check out but I still want to sleep more.

Food was good and variety. We love most the porridge, lontong, ayam tangkap and the jamu.

Breakfast, Location, Staff.

very close to the Baiturahman Grand Mosque, Blang Padang field, Tsunami Museum, and many more culinary places close to the hotel. Thank you Kryiad Muraya Hotel.. Your service is very good. ????

Clean, functional and central hotel with friendly staff

Location, staff, breakfast, hotel cafe

Should have a proper bidet

Good location

I messaged the hotel via booking.com asking to arrange an airport transfer. I waited two weeks and got no reply, so I emailed them instead. Again, got no reply. That's when I guessed they were pretty clueless about customer service, so while passing through Banda Aceh I went to the front desk and booked it for a future date in person. Then, the day before I was due to fly back into BA, I WhatsApped them to confirm the transfer, which they did. I flew in and there was no transfer. So I messaged them asking where the driver was. They said there were 'technical difficulties' with the car (which I'm sure was complete BS), not that they bothered to message me to let me know. Magically, when they found out I was a travel journalist, they suddenly pulled out all the stops to make amends (too little too late to be honest.) All in all it was a painful experience trying to do something so simple with this incompetently run hotel, and pretty appalling that you have to tell them you work in the media to get them to pull their finger out. There are some sweet, kind people here, but clearly the management are hopeless, and really don't give a ****, because they don't have to because the bar is pretty low in BA as far as places to stay is concerned. Save your time and money and stay somewhere else.

Breakfast was quite up to our expectations.

Some dishes was quite spicy. And I have to inform the staff to refill the food when it was nearly empty.

Location is in the city center, easy to access and close to everywhere

the room with open bathroom concept is bit missed match, make it less luxury

Good hotel, clean and staff are very friendly and efficient. The foods served during breakfast is good and delicious. Location wise, its in the centre of Aceh, there are KFC and Pizza Hut distance walking from the hotel.

Probably the hotel can also provide hair dryer, washcloth, hand towel in the rooms.

Great location, modern hotel with good breakfast.

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Fantastic location, lovely room and great staff.

the breakfast = great!!room = spacious LOVE!Bathroom = clean lift buttons = touchless NICElocation = great, walking distance to food, souvenir and shopping area : pasar aceh

the bathroom door lock was broken, did ask the staff to repair..they didnt do nothing. not a big deal but a bit uncomfortable when u travel with coworker.

Big rooms, friendly Staff. Super location.

The floor in one of the rooms was really worn down.

Spacious room, comfortable bed, nice breakfast serving Indonesian food and continental. Certain day they serve jamu good to try. Fast check in and check out. On the Last Day they provide nice packed breakfast for our group since we had to leave the hotel at 5 am. I appreciate this.

The hotel had many guests and many car parking in front of the hotel. Hence we had to walk to the main road because our bus couldnt pick us at the hotel entrance.

Friendly staff, good location, clean and comfortable room.

Need to improve sound proofing

Very nice and comfortable hotel with great restaurant. Good comfortable beds and great food. Excellent service.

The location is good, we can go to Baiturahman mosque in walking distance around 500 - 600 metres.

The elevator is too small, a bit humid and smelly. The towels look dirty.We were not allowed to open the curtain. We thought we would like to see the mountain view but the hotel staff knocked at our room and asked to close the curtain.